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Reviews, get directions and information for Rite Aid

Rite Aid
"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."
Address: 1501 West Main Street, El Centro 92243
Phone: (760) 352-5731
State: CA
City: El Centro
Street Number: 1501 West Main Street
Zip Code: 92243
categories: gift shop, beauty, cosmetic & personal care, convenience store, medical equipment manufacturer, medical equipment supplier, pharmacy / drugstore


Opening Hours

Monday: 06:00 - 00:00
Tuesday: 06:00 - 00:00
Wednesday: 06:00 - 00:00
Thursday: 06:00 - 00:00
Friday: 06:00 - 00:00
Saturday: 06:00 - 00:00
Sunday: 06:00 - 00:00

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Reviews
I went to the drive through pharmacy to pick up a prescription for my daughter that we had received at urgent care about 20 mins before. She is 2 years old and was having an allergic reaction. Anyways, I gave them my information and was informed it would be an hour wait. I asked if there was anyway she could rush it and she said absolutely and theyd call me when it was ready. So I drove around for 40 minutes and decided to go back through the pharmacy. This time a new lady was there and she tells me 2 of the 3 prescriptions I need I have to get over the counter. I asked her why they didn't tell me that 40 mins ago?? She didn't offer any solution but instead advised me to come inside. So I get my 2 year oldwho is covered in hives and 8 month old out of the car and go inside to then grab the medicine that was right in front of their counter and wait another 30 mins for them to fill the prescription. AWFUL service. So inconsiderate to the situation and offered no sympathy or apologies for their lack of assistance. Will never go back.
I was really last week and could not find my favorite cold medicine anywhere. I made my way to the Rite Aid and El Centro, and was immediately greeted by the stuff and mentioned to me that they might have what I was looking for in stock. They personally walk me to the aisle and boom there it was! I was so happy to see that this team member when the extra mile to help me find what I needed an inclusive opened another register so I wouldn’t have to wait in line. This is what I call customer service!
Dexcom system for diabetes is known around the world except at this Rite Aid. The Imperial Valley has a massive problem with diabetes yet this place doesn't have a clue what it is. There's a reason my family travels to San Diego for everything medical. The lack of knowledge at this pharmacy is mind blowing.
It's always a good experience for me at every aspect. Check lines open if line gets long quickly n efficiently! My meds are prepped in time n the techs are great when i get my vaccines plus free ice cream for flu shot I look forward to every year!! I can't say enuf good things about my neighborhood store!!
This Rite aid has got to be my favorite in the valley! Always stocked with items and super clean! Not to mention the fast lines and friendly staff! Love going on my lunch to get my snacks!
I really enjoy shopping at this store! Every time I visit, everything is neat and clean, the shelves are well-stocked, and the workers are helpful and friendly. The store has a wonderful variety of items you can't find in other stores and sometimes I like to go to browse with nothing I particularly need in mind, and I always end up finding good treasures and great deals to take home.
The shopping/convenience area is always on point. Very clean, organized, appears to be well-managed... But, do not,... I repeat,... DO NOT call... Your eating your time. They will not answer the phone. When you go there, be prepared to wait up to an hour for your prescription. They'll say something a in to it being almost ready... STAY CALM... If you mention you tried calling ahead, they'll claim they were to busy to answer. Remember,... To,... Breathe!
Phonecalls have been getting answered lately. That was my only previous gripe. Availability of some meds is a problem everywhere.
Rant on the rudest manager I’ve ever encountered at Rite Aid El Centro. I asked the manager if I could have the key to the bathroom because my granddaughter needed to use it and she said they were out of service but in the worst tone. I then asked if I could use the restrooms that they used because it was an emergency and she said no. A few moments later an elderly lady was telling her to watch her tone after asking her a question and the manager was talking to her like she was dumb. So while this elderly lady was telling her she was very rude and needs to watch her tone. I also came to the elderly lady and mentioned yes she’s very rude and the manager said “ you’re just mad because I didn’t let you use the restroom. And this man behind us also said yes she’s always very rude.. Rant over worst customer service I’ve ever encountered.
Great service and awesome staff! The best place get meds and ice cream!
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