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Rocksbox

  1. San Francisco
  2. Sutter Store

Reviews, get directions and information for Rocksbox

Rocksbox
"At Rocksbox, we believe jewelry doesn't need a special occasion and should be easy to shop for. It's our mission to bring you the joy of jewelry by providing unlimited access to top designer brands and styles. Through a personalized membership, subscription service and easy-to-use technology platform, we're here to help you discover and buy jewelry you love."
Address: 575 Sutter St, San Francisco 94102
Phone: (877) 478-0750
State: CA
City: San Francisco
Street Number: 575 Sutter St
Zip Code: 94102
categories: jewelry & watches store


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Reviews
I didn’t even subscribe I was just looking at the add on instagram and 3 days later I was charged $1, I never entered a card or anything they just pulled it from instagram and now they won’t cancel. I never received a package and now they are charging my account because they say I haven’t returned my package which I never received, I’ve tried cancellation but I don’t even have an account and their customer service just takes me in circles and keeps charging me. Don’t even consider it they are not trustworthy.
Worst decision ever, it’s a waste of time and money. I do not recommend this. The jewelry is fake and gets dark, dull and ugly really fast. & it’s too expensive. Took me forever to cancel my membership and they kept charging me & I have yet to see my reimbursement. DON’T DO IT! Unless you have time and money to waste of fake jewelry that won’t even last.
Service is great. Receive packages amazingly fast even during these COVID times. I've found some different pieces at Rockbox, and have even found great items in the clearance section and received them in excellent condition. I'm one of those people "if I like it, I buy it" and don't hold on to the items I don't want very long. But I have to say lately I have found that not many items on my wish list are available to select when I get to preview my box. I'm very disappointed in the selection of pieces from the higher priced designers, namely Melinda Maria and Joy Dravecky. And it's hit or miss to find one happened to find Melinda Maria earrings to add to my last box, but I have a list of Joy Draveckey jewelry I'd like and it never seems to be available have gotten a few pieces but there are many others I'd like to have included. Also, I've found that I can find some pieces, specifically Kate Spade, cheaper on the Kate Spade site katespade.com and surprise.katespade.com and even with my Rockbox gold membership the prices are cheaper on the Kate sites. I've also found Kendra Scott jewelry significantly cheaper on Zuliy and the Kendra Scott website as well. But remember, I'm a "purchaser", not really a "renter". Now, on the other hand, if you're someone who would like to have jewelry for a special occasion, or a vacation, or a season, then at $21 a month Rockbox would be great for you. You could rent the jewelry that costs considerably more that this, then return it when you want to try something new. I've also found some great contemporary jewelry from SLATE to wear with casual outfits. If I don't see more of the Joy Dravecky jewelry, or other jewelry from my wish list available soon, I'll have to decide if Rockbox is worth the $21 a month membership.
I love Rocksbox and I feel it has saved me money over the years!!! I select pieces for weddings, vacation, themed parties, everyday wear, gifts for family and more! It's so fun and easy and the turnaround time is super fast. I'm a huge fan!
Most jewelries are well designed and selected. Very fashion. Quality is much better than I thought. Photos on the website need to be improved to reflect real quality.
Best subscription service out there! Great way to explore and find beautiful fashion jewelry!
great company, love the jewelry and the customer service is wonderful. highly recommended.
I’ve been paying over a year and have yet to receive a single thing or gain any response from inquiries. Worst decision.
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