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Reviews, get directions and information for Roots Canada

Roots Canada

Description

Established in 1973, the Roots brand has stood the test of time. Inspired by the rugged beauty of Canada, Roots was created to capture the essence of the great outdoors. From its first store in Toronto to the launch of the Salt & Pepper Hoody, Roots has become an iconic brand with a rich heritage and portfolio of premium apparel, leather goods, accessories and footwear that allow people to live their life with a cool confidence and individual style that no one else can match. While the world around us has changed, Roots has stayed true to its original goal: Create an unmistakeable style with uncompromising comfort and quality.



"Established in 1973, Roots is a premium outdoor lifestyle brand that unites the best of cabin and city. Designed to inspire the world to experience everyday adventures with comfort and style, Roots product portfolio includes: clothing for women, men, kids, toddlers and babies including Roots world famous sweatpants; leather goods such as leather jackets, leather bags and leather wallets; as well as footwear and accessories."
Address: 7621 Weston Road, Unit 135, Woodbridge (Ontario) L4L 9J9
Phone: (905) 264-0478
Email: moc.stoor@ecivresenilno
State: ON
City: Woodbridge
Street Number: 7621 Weston Road, Unit 135
Zip Code: L4L 9J9
categories: clothing store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 09:30 - 18:00
Sunday: 11:00 - 19:00

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Reviews
Would give this location a 0 if I could. Went to purchase two pair of sweat pants. My sister who is an employee at a different location was inquiring over another pair of sweat pants to see if they have the size at a diff location. An older lady, manager comes up to us saying how we need to speed it up because there are paying customers that are their higher priority. The lady was very rude. Keep in mind that there is no one else is line, and we are also purchasing two pants ourselves. The other employee was very kind and polite. Overall wouldn’t recommend to shop at this location.
Two older ladies working, no one else in the store. Both stared straight at me , ignored me, and proceeded to do their own thing I walked in today to buy 12 christmas gifts valued between $50-$100 each, and i walked right out and will purchase else where now.
I just came in for socks but ended up getting a bunch of other things too. Good selection and quality of clothing. Sale section was good too. I’ll be back for some Christmas gifts soon before they sell out. An employee named Rosa was such a pleasure and extremely helpful to have around while shopping.
Good selection of hats, socks, and clothing. Also the employees were good here i would come again.
From the phone call to the store, to the in store experience, the staff went above and beyond with regards to firiendliness, helpfulness and genuinely caring about our needs. I had such a positive experience here that I will definitely shop here again as well as spread the word. On a side note: the manager/supervisor showed great mentorship/leadership qualities as she coached her staff and directed them in their tasks. I was in retail myself and I notice this kind of stuff you can't fake that. The positive dynamic with staff forms the basis for a strong and positive in store experience for customers. Thank you for all your help!
I arrived today just after 12:00pm and when I walked in there was three girls standing at the registers. They didn't acknowledge me what so ever, they just carried on having a conversation amongst themselves. Needless to say I did not purchase anything from there and probably will not after service like that. it's really not that hard to greet your customers and during a pandemic I'm sure they are struggling with sales, especially since I was the only one in the store at the time also.
Canadian goods of excellent quality and designs. Staff are all very helpful and polite and stock levels good. Sale items are particularly super value.
Really unhelpful service. One person working and she ignored me while I rummaged through shirts for my size. Then waited for 5 min to pay at the cashier while she wandered around the store.
I walk in and they say hi how are you i said fine can you help me and they basically said help your self and that's when i walked out no customer service at all all the clothes arent even matchable its like a thrift store
Young lady was annoyed as I was intrested in some items she was folding. Overall, ok experience nothing spectacular.
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