Royal Palms Resort and Spa

Reviews, get directions and information for Royal Palms Resort and Spa

About

Ranked one of Travel+Leisure's "World's Best Hotels," the historic Royal Palms Resort and Spa is a AAA 4-Diamond, luxury destination located in the heart of the Phoenix/Scottsdale area.

Address: 5200 E Camelback Rd, Phoenix (Arizona) 85018

Phone: (602) 283-1234

Website

Parking: Valet

State: AZ

City: Phoenix

Street Number: 5200 E Camelback Rd

Zip Code: 85018

categories: spa, restaurant, hotel

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Reviews

Wish I would have booked a longer stay here. I booked this through the Amex fine hotels program and received an amazing room upgrade amongst other things. We were greeted with champagne upon arrival and Mackenzie at the concierge desk was so kind and welcoming. The breakfast we had was wonderful, the rest of the staff were also very friendly, and the property was really well maintained. Can’t wait to visit again one day.

This place is STUNNING. I’ve played violin here a few times and I LOVE the greenery here!! I feel like I’m walking through a maze of gorgeousness when I’m here. Ceremony and cocktail hour area is so gorgeous, one of the most beautiful wedding venues I’ve seen here in Phoenix and I’ve seen a lot!! I literally just want to come here and explore it’s so beautiful. Have your wedding here! You will not regret it!

We would like to thank the Royal Palms and Resort and Spa, for their amazing service and support during our wedding in July. It was a joy to work with staff like Sarah and Kailey. We had several obstacles that almost derailed our event but the staff at the Royal Palms Resort helped us with resources and solutions. Our five year dream to be married on the property was a dream come true. Thank you to our attendant Susan for being so observant of all our needs. The Royal Palms Resort makes the wedding process easy and enjoyable. Every time we met with Sarah we always felt at peace with our decisions. We highly recommend the Royal Palms Resort for all your elegant events. 10 out of 10

Beautiful resort overlooking mountains, the courtyard here is beautiful with fountains everywhere and just full of life. The property itself I was originally told was from 1967, outside of the renovation and modern updates, which bring it up to date. Had a beautiful room with a jacuzzi tub and beautiful view overlooking the hills and mountains. The pool is open 24/7 which is amazing, very quiet resort with amazing service. I highly recommend this resort definitely will book there again, a amazing feeling you can't duplicate anywhere else! Book it now

We absolutely loved this resort.  We normally stay at the The Phoenician when we come to town 1-2 a year but decided to stay here this time around.  The resort is so cute and intimate, rooms clean and comfortable we had a Terrace room which was nice as you could walk out from the balcony.  They must treat their staff extremely well as i have never stayed anywhere where the staff are so happy and kind.  The only reason I am not rating this a 5 star is due to their billing.  They charged me for pool drinks i didn't have, a breakfast that was included with my hotel package, mini bar charges I didn't incur and instead of refunding an item they doubled charged me. I spent a lot of time calling and being on hold to try and get a refund, was told i would be cc'd on a email to accounting never was and my refund was about half of what it should have been - at this point i don't want to spend another hour on hold trying to sort this out so not going to bother. Would recommend you VERY carefully inspect bill before leaving the property and get it sorted out there as it wont be sorted out after you leave.  Other than the foregoing loved this resort and its staff.

The room is beautiful and almost perfect watch out for the complimentary things in the room they do charge if you pull anything off the mini bar. The best service you can ask for. The receptionist and valet were both very helpful and friendly. This location has great resteraunts around the local area, especially breakfast and beautiful sites. The restaurant they have located within the resort is outstanding as well. Highly recommend.

Amazing! We were looking for a staycation and this was perfect. Right away we were walked to our room which was so nice not having to find it on our own. We also had our baby with us and we felt like it was very accommodating for him. The pool staff were great especially Anthony. He went above and beyond for us. The property is so beautiful. Will definitely be back.

This place was recommended by a friend and fully met my expectations. Stunning resort, just the right size if you’re looking to kick back without too much fanfare - on that note, the staff is absolutely lovely but does not fawn on you everytime you blink, which I find irritating in some luxury resorts. The restaurant’s ambience is warm and vibrant, and the menu offers healthy options. This was a short stay for us before our final destination, but I would love to come back for a longer stay.

I really wanted to love this resort. Tucked away at the base of Camelback Mountain, it is the perfect blend of luxury and old-world charm. From the landscaping to the numerous common areas, it is absolutely beautiful, and although we had a bit of an air conditioning issue, the rooms are very spacious. The staff has clearly had training since many of these reviews were written because everyone - from the front desk to the pool attendants - was friendly, helpful, and accommodating. The set up was perfect for our 15-year anniversary getaway.  However, this hotel is also a wedding venue, and during our two-night stay, three weddings took place. The inconveniences began as we attempted to enter the resort and valet our car amidst numerous wedding guests. The front door was blocked for a photo op of the bride and groom, and because the event spaces were located outside, we felt like we were walking through a wedding reception anytime we walked around the resort. Initially, our room was literally five feet away from the reception space, so we asked to be moved. The management was very happy to oblige, but even in the new room, we heard music until late into the night, and the entire next day, both event staff and the wedding party continually walked along the path outside our "private" patio. For what we paid to have a quiet, romantic weekend, we left feeling disappointed.  Long story short - if you want to get married, this venue seemed perfect, but if you are looking to stay as a guest, choose a weeknight or a different resort.

Fantastic resort! Clean, beautiful, and some of the best staff. Between Barbra, Jennifer, Damian, Alexandria and Anthony we had an amazing time. Barbra showed us our room after their lovely valet and bell man helped us out. She knows the history of the hotel and is so sweet and remembers you during your stay.  Jennifer was our server for breakfast twice, she’s so kind and attentive. Damian at the bar was awesome and so much fun to chat with, plus drinks were amazing. And Anthony at the pool, cannot say enough. He’s awesome! Kind, sweet, attentive, and was wonderful to have all day at the cabana. Highly recommend the cabana, the service is phenomenal. We never had a bad meal or drink on the property. Room was very clean and spacious. Grounds were clean and quiet, even with a wedding one evening taking place. If we needed something the staff was quick to drop it off in our room. By far one of the best hotels we have stayed at. Thank you to the amazing staff for making our trip so wonderful.

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