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Reviews, get directions and information for Ruscello

Ruscello
"The health and safety of our employees and community is our priority. When visiting our restaurant you will see increased sanitation, face coverings and gloves for all employees, traffic flow management and social distancing measures. We are working hard to keep our communities safe and can't wait to serve you. Offering Brunch until 3pm on Saturdays & Sundays."
Address: 2424 N Mayfair Rd, Wauwatosa 53226
Phone: (414) 203-6910
State: WI
City: Wauwatosa
Street Number: 2424 N Mayfair Rd
Zip Code: 53226
categories: restaurant


Opening Hours

Monday: 11:00 - 21:00
Tuesday: 11:00 - 21:00
Wednesday: 11:00 - 21:00
Thursday: 11:00 - 21:00
Friday: 11:00 - 21:00
Saturday: 11:00 - 21:00
Sunday: 11:00 - 18:00


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Reviews
The atmosphere was dope, had great customer service but the food was super bland for it to have all this extra stuff like fresh basil, truffle butter etc. my steak was over cooked, and the pasta ravioli dish came out cold. It took awhile for the waitress to come back to our table but I remember her giving our table a free drink for the wait. Which was greatly appreciated! The food pics definitely came out good, but for the price and quality I probably won’t come back.
Ruscello at Nordstrom is a great place for a relaxing drink. The atmosphere is luxurious and the bar provides a great opportunity to unwind. The prices are reasonable and the glass of Prosecco or wine provides a perfect addition to the overall experience.Food: 5/5
Ruscello inside of Nordstrom is one of Milwaukees best kept secrets. A great place for meeting your business partner or friends. You can take a break and have a cocktail while enjoying you shopping experience. The pizza is amazing! You must try it! I have an addiction.
I've always felt comfortable with the people here, they are so much. Actually the best technical bartenders I've ever seen. They make a lot of things by hand that most people would buy in a bottle. It's fun to watch them! The outside seating that I took pictures of, is opening around memorial Day! The mall will be open on memorial Day but probably closing early. If you come in on Wine Wednesdays you get half off of a bottle of wine with the purchase of a menu item! So come out and have some very good food expertly prepared by in house chef josh. Cookbook available for sale by the executive corporate chef Danny Bowien! Buy a copy of his book for sale here!!! So come in and see Lisa and Meaux for an awesomely prepared cocktail!
Been here three times over the past few months and I won't ever go back. This place used to be so friendly but now there is an unfriendly, unwelcoming atmosphere and even if the restaurant is completely empty, at a quiet time of day, the window seats are always 'reserved', or for the use of staff and I am seated at the back, in the dark. I am always friendly and courteous and I tip well, but I've had enough. Once is unfortunate, but three times demonstrates a potential pattern. Something is not quite right here.
Horrible just horrible. We came to eat at 5:15 pm 45 minutes before it closed it was only 2 ladies at the bar. It was only one server who never say hi, never said anything to us. We had to find a table for ourselfs, we been waiting for server to come to us for 20 minutes to take an order. While served was cleaning the bar table, had to close the restaurant, but was out of time to come and help us. After our order was taken server went back to bar and didn’t even look at our side. Another 15 minutes later we saw that Kitchen took our order out. Server never even bother himself to look at it. I had to get up and ask server if ur a self service restaurant. Very rude. This is a great restaurant and people like server today just killing this business. Manager not available at the restaurant. Very very disappointed with visit today.
My daughter and I stopped for lunch on Saturday, the waiter was on top of everything and very attentive. We thoroughly enjoyed our food and will definitely be back!Dietary restrictions accommodatedNone of the above
The bar staff, Joelle and Kim, are fantastic - very pleasant conversationalists. Joella makes a great homemade Bloody Mary mix. The food is simple and enjoyable.
I sat at my table 30 minutes with no one coming to check if I need anything. I do not understand. Does anyone realize how much money the restaurant can make or the servers themselves in tips. You have two hostess people up front doing nothing. I am out of work and good manage this place to make money and be packed everyday all-day with great service. I had 2 husband day care drinks and could of I had more or more food while I wait for my wife to shop
Ruscello was amazing when it first opened! I’ve been here several times and they’ve been having some unfortunate issues. The servers are so friendly and accommodating but seem to be fighting the kitchen a lot. Dishes tend to be inconsistent from visit to visit, sometimes food comes cold. The most recent time our food didn’t come for an hour and when it did we all got our dishes at different times. This restaurant could be really great if it got the staffing it needed in the kitchen and solved it’s other issues. I’d love to see it get back to the quality that it had when it first opened!
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