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Saladworks

  1. Wilmington
  2. Millcreek Health

Reviews, get directions and information for Saladworks

Saladworks

Description

We've been making salad since before they were cool.



"We've been making salads since before they were cool. We believe a salad is only as good as where it comes from. That’s why we source the best growers for bigger taste. It’s why we chop fresh all day, every day. From our kale to our carrots to our quinoa, our promise is as fresh as it gets. Because we know, that you know, the foods you eat must do more than just taste good. The right foods can energize, empower and inspire."
Address: 4567 Kirkwood Highway, Wilmington (Delaware) 19808
Phone: (302) 543-6495
Email: moc.skrowdalas@keercllim
State: DE
City: Wilmington
Street Number: 4567 Kirkwood Highway
Zip Code: 19808
categories: salad bar, health food restaurant


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 10:00 - 21:00

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Reviews
NO CUSTOMER SERVICE ZERO HOSPITALITY. I am currently still waiting for my salad since 11:18 because they did not have small shrimp available which is all I can eat pescatarian . While I am waiting , there is medium sized shrimp sitting here ready but will not add it to my order but rather have me leave paying full price for a partial order due to them not being ready or an additional $4.50 again due to them not being ready. I understand some times you can get off to a late start , however the customer should not be waiting until 11:53am because you were not ready to start the day . This is 100% an ownership and management issue not a staff issue. They don’t have the freedom to accommodate their customers when they are in the wrong. And apparently there will be no manager on staff until next week. Wonderful.
The food was really good and the people were super nice. The whole dining area was super clean. Had a nice dinner with the hubby. Will be back again soon.Food: 5/5
Be warned - do NOT do online ordering for pick up at this location. Myself and four other people waited in line for our orders, which were supposed to have been done ahead of time, and none of them were. No one came over to greet us and tell us they were running behind. They literally made the orders in front of us, as we came up to tell them we were picking up. Everyone else who just walked in got theirs right away, they were definitely the priority when ours should have been as they were sent in ahead of time. Once I finally got my order, I checked it, and I was supposed to get a pickle and chips with my half sandwich/salad, which it says ON the online menu as well as on my order receipt. I simply asked someone at the counter for it and showed my receipt, and she refused to give it to me, saying "only whole panini come with that", even though my receipt stated clearly that it should be included. She was extremely dismissive of me and did not want to give me what I PAID for. I even did a tip online. Rest assured I have written in to corporate and asked them for a full refund. It's a shame, the food is always good, and I've never had this issue with them before, but they've lost my business.
I went to this Salad Works today and by far I must say this was the worst experience at a Salad Works I have EVER had. I ordered a half panini and half salad combo. it took them 20 minutes to make 1/2 a panini. 20 Minutes. On top of that the panini I ordered was buffalo chicken... there was two pieces of chicken and no sauce. It was absolutely disgusting. If I could give zero stars I would. DO NOT GO HERE
Saladworks is honestly one of my favorite places to eat. My salads are always delicious. I'm not a huge fan of how expensive it is, but the size of the salad is good, and is always filling. They have coca cola fountain sodas or bottled sodas. They also have a few dessert options brownie or rice crispy treat. The only thing that I'm not a fan of at this location is the local radio station played on the speakers. You spend half of your meal listening to commercials. I highly recommend that they get XM Radio so that their patrons do not have to listen to commercials for half of their meal. In regards to covid they have built little cubicles, and any open tables have plastic dividers, but they have removed any mask signage from their doors.
Felt like I was at a local pizzeria and not salad works! Employees looked miserable and I wasn't asked if everything on the salad was okay! Wasn't even asked if I needed a fork or butter. Had to walk back in to ask her for some. Salad was not fresh I was highly disappointed. Miss the one on Main Street in Exton quality and service was a lot better there.
*Not Recommend* *Price Gouging* If you don't value or work hard for your money, I wouldn't recommend this cash grabbing establishment! The Sald was good however it was Very over Priced for a simple Sald, we would definitely Never return to this location. Almost $60 for four people to eat a salad, the reason for the review is we weren't sure what salad dressing we would like so we go balsamic vinaigrette on the side one of my family members didn't like it so we wanted to try a different dressing and they charged us $2 for us to try Olive Oil & Italian vinaigrette both on the side! $1 for a small side of dressing!? UNBELIEVABLE!
Literally the 2 workers did absolutely nothing as me a 2 ladies just sat there in astonishment for 5 mins. Then they went in the back and one came out with chicken. She over filled the already full chicken. The other one came out the chatted with each other as they put the lid back on the chicken tub. Obviously waiting on the 3 customers at 2pm wasnt in their job description. Then they both went in the back. It was about 10 mins at this point. The ladies and I were like WTH is going on. They come back out 2 mins later and start putting empty 3-4 empty containers in the salad area. Nobody said a word to us. Couple more minutes and 1 went to wash her handsok getting somewhere. She meandered over to the counter and said she’d be right with us. Lmao. Feel sorry for the owners. I left and went to panara with my 4 person order. Never again will I step foot in that place. 3 people waited 18 mins as the 2 workers showed absolute zero care or effort toward the customer. Unreal.
They are clearly understaffed which is not totally their fault, but they did not make me the salad I ordered. I wanted the Smokey bbq salad and I got something that was not on the me u with Buffalo chicken. That’s my first and last time going to Saladworks.Food: 1/5
Decided to try Salad works today. Wonderful lunch. Freindly staff and delicious fresh food. The price is right also.Food: 5/5
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