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Sally Beauty

  1. Crystal River
  2. Crystal Lake Beauty Salon
  3. Crystal River Beauty Salon

Reviews, get directions and information for Sally Beauty

Sally Beauty

Description

Your Crystal River, FL Sally Beauty store is located near Subway. Visit us for your hair care, beauty, and cosmetic supply needs. We carry hair products, salon equipment, and more.



"Sally Beauty is your destination for thousands of salon-quality products at budget-friendly prices. You'll have everything you need to inspire pro results at home - the best hair care, hair color, accessories, styling tools, cosmetics, nail care and salon equipment. And it's all backed by our Love It or Return It Money-Back Guarantee. And with virtual ColorView™ technology, you can try hair color and makeup before you buy it! We are the largest retailer of pro beauty in the world, with nearly 3,000 stores throughout the United States, Puerto Rico and Canada. In addition, Sally Beauty sells an extensive line of brands, including such professional favorites as Clairol, L'Oreal, Wella and Chi. Unleash your PROtential. Only at Sally."
Address: 6750 W Gulf To Lake Hwy, Crystal River 34429
Phone: (352) 563-5448
State: FL
City: Crystal River
Street Number: 6750 W Gulf To Lake Hwy
Zip Code: 34429
categories: beauty supplier


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 09:00 - 20:00
Sunday: 11:00 - 18:00


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Reviews
My husband purchased poser paste for my son on 11/4 to use for his concert. Unfortunately it was not what we needed so I took it in on Sunday 11/6 to return but was talked into an exchange. I purchased $75.23 in a nail dip kit and paid $59.34 after my exchange the difference. Unfortunately the nail kit came with an LED lamp that was nothing more than a toy and didn’t work. When I went into the store today 11/7 to return it and just get my total monies back I was told I would only get the $59.34 back because it was “all I paid”. I expected this was just a miscommunication and confusion. So I insisted I had returned both purchases so I was entitled to the total $75.23 back. I was continually told I had already received the $15.89 exchange item “off” my purchase price, like a discount she said. Things got heated when the store manager, presumably, called corporate who also insisted I had already received my refund. Another worker came over and kind of snarkily agreed with the manager and pursed her lips at me. Feeling annoyed and having a hard time understanding why basic mathematics was this difficult for a store manager, I lamented and gave up. As she processed my $59.34 refund, the computer then proceeded to give me my $15.89 refund separately, to which the store manager said “It’s never done that before”…. My concern is not as much for how poorly I was treated but that this simple concept was dismissed and that the store manager didn’t know the refund would be given separately. Instead she chose to argue with me for 10 minutes about how I somehow had magically already received my refund, when I was right all along. Train your people better!
Thanks to the lovely Jody I found a great hair color and it came out amazing. Clean store, products were in stock, customer service was great.
Awesome customer service and really knowledgeable and friendly staff. I wish I had caught the clerks name when I went there this weekend, It's been several years since I have done anything with my hair other than put red dye on it. I have been wanting a change but was a little scared, the clerk helped me find everything I needed, lightener, pre color treatment, after color treatment, booster etc, the whole nine. My hair turned out even better than I'd hoped for and I love it! My hair also suffered minimal damage because she recommended a cream lightener I didn't know that existed and a sensitive scalp developer and helped me find the right protein treatment. She was very patient and not pushy and I can not say enough good about my experience. My hair was very dark red and it turned out exactly the color of the swatch for the dye I picked.
If you are looking for pleasant shopping experience, this is it. I don't often get to do a review that is so positive that there aren't enough stars. Michael was courteous and attentive. He asked me within a minute of arriving if i needed help with anything. Then made his rounds through the store and i heard him conversing with other customers. In a couple minutes he came back to me and was supportive and very helpful in giving me the courage to purchase self piercing earrings. He had a positive can do attitude and made me feel comfortable in knowing i could do this easy by myself. This is above and beyond customer service that i haven't seen in quite some time. 10 stars Michael. You win! PS...ears done. 4 holes re-done and im so happy i can wear my earrings again. Thank you and i will be back again!
Happy that there is a Sally Beauty near me - great products. Met Sales Associate Jodi and she was so nice - asked how I was like she really meant it - that is refreshing! Jodi was great in helping find a particular product. Great job Jodi
I'm not sure what happened to this location. Everyone is usually really friendly and helpful. It's been awhile since I've been to this location but now I don't think I'll be back. I'm not going to spend my money at a place that treats customers poorly. I wish there was a Salon Centric nearby. This location has truly gone downhill. Maybe if they treated customers right, they would stick around. I'd rather drive to another city to get what I need than to be spoken down to and ignored when I'm trying to pay. I hope your power trip was worth losing a customer over.
I got great service and great information from the staff. My hair turned out just like it was supposed to with no issues. They're products didn't fry my hair and it's amazing. Thank you so much to Colleen for all your help.
I use to love my job here, my manager was very helpful and friendly to customers. She always got the job done and assisted customers as much as possible. She’s now at the Inverness location, but I needed to stop by for an exchange and this new manager seems like a mega witch and not in the cool spooky way. Got on the phone with customer service even though I HATE being that person and they told me they should have never had a problem, and got in contact with the store to fix the problem. But 5 stars for the store associates here. They are awesome have always been sweet and helpful
The manager is knowledgeable about hair processing, care, & styling. The store is always clean & the staff is friendly.
Manager was rude when I went in to ask about a product for my hair type stating that she doesn’t know about heat styled hair and then proceeded to tell me that I shouldn’t be heat styling my hair if I don’t know what I’m doing. I called to complain about the person who helped me that was rude only to find out it was the manger herself. Then I noticed she wrote a review about herself for this business. That’s pretty sad when you have to write a good review for yourself on google. Honestly your better off shopping on the website than dealing with someone whose that rude
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