I didn’t realize how spoiled I was with the dog training school my pup and I attended before this one in Seattle where we were warmly welcomed and I felt like my dog was having a good time while learning. Definitely not the case here. I don’t plan on returning even though we haven’t finished the series; I don’t feel like it’s a good use of my time and might actually be negatively impacting the relationship between my dog and me. The instructor didn’t offer me anything helpful in two sessions, only told me what my dog should be able to do. It was not a fit for us; I didn’t receive any effective training techniques or encouragement. Edit: Bumping my review from 1 to 3 stars because the customer service was phenomenal when I wanted a refund.
The teacher Amanda yelled in a very unprofessional manner at me and other students. Went to two classes hoping the first class was a fluke, it wasn't and dropped it. I would have given 1 but the refund was swift as soon as I asked.
We are in the basic obedience class with our 6 month old bernese mtn dog. It's taught well and we are excited to see our dog develop.
Great instructors, clean facility, and affordable prices! I highly recommend Reena's puppy kindergarten class. She truly understands dogs; she has insightful tips and employs positive training techniques. Her class is very comprehensive, and in my opinion moreso than other puppy classes e.g. PetSmart, etc.. We've walked away with a loose leash and in heel position with strong fundamentals. We are currently enrolled in Marian's basic obedience course, and so far it's been great. I will update this review post class. :
I was looking forward to take advantage of a drop-in conformation class without going to the east bay or South Bay. We arrived a little early for the class at 7:30pm per the website, and decided to walk in to see if there was any paperwork or other requirements. We were greeted by a woman who asked what we were there for, and when I said "drop-in conformation class" another woman very rudely spoke up and said "that is at 7:40pm." When I said the website says 7:30, she said "No. It does not, it has been corrected." It was not welcoming, and upon checking the website again on my phone I showed the first woman that the time posted was 7:30 - 8:30pm. After the first woman was shown the website she said, "I am not sure why it wasn't updated, but it is at 7:40. I hope your car is close by so you can wait and stay warm." Not once did they introduce themselves, welcome us, apologize for the confusion, or ask if we wanted to bring our dogs in to wait. Based on this exchange, I had no interest in attending the class. I do not recommend the conformation class on Tuesday nights.
All ages, breeds, levels obedience, rally, conformation training & nose work. Indoors, conveniently located. Outstanding Training!
