Santander Bank US - Branch

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Description

This Billerica branch of Santander Bank is here to help serve your financial needs. With checking accounts, money market savings accounts, auto loans, personal loans, online banking, mortgages, and business banking – as well as a full suite of other banking products and services – Santander Bank’s network of 9,800 colleagues is here to help you and your business. With more than 650 branches and more than 2,000 Santander ATMs across the Northeast, including many CVS/pharmacy® locations. Member FDIC. Equal Housing Lender.

"This Billerica Santander Bank branch is here to help serve your financial needs. With checking accounts, money market savings accounts, auto loans, personal loans, online banking, mortgages, and business banking - as well as a full suite of other banking products and services - Santander Bank's network of 9,100 colleagues is here to help you and your business. With branches and 2000+ATMs across the Northeast and in Florida, including many CVS Pharmacy®. Member FDIC. Equal Housing Lender."

Address: 508 Boston Road, Billerica 01821

Phone: (978) 670-9253

Website

State: MA

City: Billerica

Street Number: 508 Boston Road

Zip Code: 01821

categories: financial service, bank

Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 14:00

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Reviews

Lisa has been absolutely amazing! She helped me with my transaction quickly and efficiently!  Anastasia

Absolute worst bank..incredibly unprofessional and incompetent. I opened an account and closed it less than two weeks later due to the amount of problems I dealt with in that short amount of time - banker didn’t know how to properly set up an account, couldn’t activate card or set up online banking due to their errors setting up the account, customer service was terrible when I called they took over a day to return my call and then they still couldn’t resolve the issues. Was back and forth with them on the phone constantly, and was never able to even use the account. Even worse, they didn’t put my address in correctly so all my mail from them PIN number, checks, and debit card was all being sent to my neighbor. Such a headache and a hassle.

I have two santander accounts... One opened in warwick RI 15 YEARS AGO.... 2nd in Brazil 4YEARS AGO...  Today I am closing accounts... All because WITH MASS STATE ISSUED DRIVER'S LICENSE... Onriginal brach open address, ssn number, past addresses, security question answers, both checking & savings account numbers...  I was told double verification standards can't be met and I am unable to withdraw 50.00...  SO NOW DRIVING TO GET PASSPORT DUAL id verification TO EMPTY AND CLOSE ACCOUNTS...

I have never had better customer service than in this bank.  I walk in and they all know my name and greet me and ask me how I am doing.

I left here because the customer service was bad.  Today my wife made me go here to open a savings account for two kids.  An hour and forty minutes later, still waiting for them to finish up. It's been six months since I left, don't recognize a single teller, says it all.

Very friendly lady helped me open an account

Why is this branch still closed on phase 2 of reopening?

Lost track of my paperwork when opening a new account.

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