Schara Dentistry

Dr. Schara has been my regular dentist for several years now and I have been completely satisfied. Regular checkups and cleaning appointments always run on time and the hygienist does the best cleaning and exam I've ever experienced. What really sets this office apart is their willingness to accommodate the quick appointment needed when something goes wrong. I've had broken and fallen off crowns that they fixed the same day that I called. I've also had root canal done the same day I called in with the pain. This means a lot to me, as it makes it obvious that they care about their patients. I'd highly recommend them to anyone looking to improve their experience with dental work.

I can only say positive things about Dr Schara. I have had everything done at his office: root canals, crowns, fillings and cleanings. He has always taken special care to make sure I am at ease during the process. Not to mention he is kind, personable, professional, and has a great sense of humor. I have also been fit in for emergency appointments without hassle. I have never felt pressured into having unnecessary work done, and have always felt heard. I have had no issues with the front desk staff. They have always made sure to check my insurance prior to work being done and communicated the results prior to work being done. Contrary to other reviews, they have always been pleasant and personable to deal with.

Best dentist office I have found in years. Dr Schara is really good at what he does and takes time with his patients. . The rest of the staff is just as friendly and treat me with compassion and care. Lastly, the prices are much more affordable then some of those fancy pants places in Woodbury. I've been to most of them and would take this place over them any day of the week. .

I had not been to the dentist is YEARS! I was really nervous prior to my first appt. I heard great things about Dr Schara. Kellie is wonderful along with the rest of the staff. I drive about 40 minutes just to see them:

Highly recommend this dental office. I hadn’t been to the dentist in much longer than I should have and was a bit nervous, my experiences have been nothing but great. The staff is very friendly and Dr. Schara is amazing.

I've had Dr. Schara as my dentist for over 10 years. Both he and his staff are always prompt, courteous and professional. They make routine teeth cleanings easy and fast. They were even able to fit me in to repair a cracked tooth on the same day I called, which was a relief because I was set to leave the next day for a week away. Love this office and team!

I've thought that the staff and hygienists were rude, as others have commented in their reviews. During my first appointment with them, they told me that I need braces, despite my previous dentist always commenting on how lucky I was to have straight teeth. Another time, they told me I had 2 cavities. I was at home on break from college out of state at the time, so I asked them to send the x-rays to a dentist near the university where I would have it filled. That dentist said that I didn't need a filling, and just recommended that I use a fluoride mouthwash to remineralize the tooth. I do not trust this practice and I do not recommend them.

I want to preface this by stating that Dr. Schara is fantastic. He is very prompt and does a great job. His hygienists are also great and very detail oriented. His front desk staff is abysmal. I first started going there in early February of 2020 when one of my front teeth broke. They got me in, did x-rays and created a treatment plan. Now this is where things started getting weird for me. They told me they needed to do a deep clean to see everything that was going on. I agreed and they started the cleanings. Every time I went back, more and more fillings were added to the list. Originally I needed 5 fillings, two one one side and 3 on the other. Last week, I got the right side done and fillings put in. Now again it was supposed to be the whole right side and an extraction. They told me we ran out of time to do the extraction and I would need to reschedule it, so I did. While they were doing the fillings, the Dr. kept bumping the tooth that is broken and I would wince in pain. He said we should probably take care of that before we get close to maxing out my insurance. He said this in front of his assistant so I assumed she would catch that and add it to the notes remember this was my chief complaint Fast forward to yesterday and I come in and they do the deep clean on the left side and fillings and an extraction. All is well. I pay for it and ask what next weeks out of pocket total was going to be. They tell me $500 because my insurance was maxed out. I was in complete disbelief. They maxed out my insurance but didn't address the main issue, the whole reason I even went into the office. So after a bit of arguing back and forth, me becoming more and more agitated, I cancelled all future appointments and left before I said or did anything I would regret. I get a call this morning that went to voicemail. They wanted to discuss future treatments. I called back, expecting to at least hear an apology for not addressing the main issue, but alas didn't receive one. I informed them that I would no longer be their patient and went about my day. I get a call about 20 minutes ago from Janelle. She starts talking and I apologize for getting so agitated yesterday. She is talking about doing a partial or something that is less expensive then the crowns they wanted to do on the broken tooth. I then go back to how disappointed I am that they would max out my yearly insurance and not address the main issue. She start going into how I said I didn't care, that it needed to be done. Now I did say that it needed to be done, but the main issue should have been addressed first. I told her that Dr. Schara had even said that it should be addressed. Now here is where things get weird. She starts yelling into her end of the phone and calling me a liar. She says that Dr. Schara has no idea what insurance maxes at and that we can start over if I stop lying. Couple of issues here. 1. I am sure a Dr. who has done this as long as Dr. Schara has, can figure out when insurance will max out. 2. As someone who is in customer service, why would you yell at the patient/ customer and call them a liar. So I interrupt her and tell her that if she wants to calm down and stop yelling at me, she can call me back. I hang up the phone and start going back to my day. Little history on me here so you all know context. I have not been to a dentist in 5 years. My teeth need alot of work, which I am fully aware of. That being said, I am in sales. I am missing a front tooth and have another one broken at the gum. Both of which prevent me from eating anything I can not put on a spoon and avoid that area. Both areas cause immense pain if I am not super careful. Sorry for being long winded here, but I think people should know what they are getting themselves into before they choose this office. Again, Dr. Schara is great, the couple hygienists I worked with were good. The front staff and whom I assume is the office manager are completely unprofessional and do not have the patients best interest at the forefront. I will never go back nor would I recommend them

I'll start off with 4 stars,, have never been here but my son has an appointment this coming friday,, will update as soon as we leave!! They got him in no hassle,, so far so good.. UPDATE::: THIS IS THEE BEST DENTIST OFFICE I've been to.. my son was such a big boy and the staff was amazing THANKS GUYS!! KEEP UP THE WONDERFUL WORK...

Schara Dentistry is terrible with appointment scheduling. They scheduled an appointment for both of my kids, then even confirmed it with me that morning. When I showed up there after bundling up my two young kids in December, prepping my 4 yr old for a week about her dentist appointment, Schara Dentristry let me know they had made a mistake and shouldn't have scheduled a third cleaning for my kids that year. Don't go here! Find a more organized dentist.