We took a sewing machine that someone gave to my 11 year old into Sears to see if we could order a missing part. Barbara was so helpful and went well above and beyond in helping us! She not only ordered the things we needed but she gave my daughter a spool of thread, showed her how to use the machine, and printed off an owners manual for us since ours was missing.
Got my lawnmower here for a significant discount. The staff was helpful and knowledgeable. EDIT: I got a trimmer with my lawnmower, but when I got it home, it didn't have the required screws. I think it was a returned model, and they hadn't verified that all the parts were there. Knocking off a couple stars for that.
Waited 5 min at counter to check out with no acknowledgment. Plunty of salesman in the store, in site. Could have said "be right there". Lost a $80 dollar sales to talk about lawn mower blades. On the way out got a "have a nice day".
The staff is always pleasant. Dr. Lebster is top notch in his profession. Very informative in regards to all of your options. I would recommend him to anyone.