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Sears Auto Center

  1. Dedham
  2. Dedham Convenience Store

Reviews, get directions and information for Sears Auto Center

Sears Auto Center

Description

Welcome to your local Sears Auto Center in Dedham, MA. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.



"For years, Sears Auto Centers have been dedicated to excellence. Excellent auto service. Excellent customer service. Excellent workmanship. This excellence has brought us to where we are today and will continue to lead us into tomorrow.At Sears Auto Center we don’t just do tires, batteries, brakes, oil changes, alignments, and other vehicle services — we aren’t in a race and we don't worry about competition. We do what is right. Right for you. Right for your family. And right for your vehicle. Now."
Address: 300 Providence Hwy, Dedham (Massachusetts) 02026
Phone: (781) 320-5195
State: MA
City: Dedham
Street Number: 300 Providence Hwy
Zip Code: 02026
categories: tire dealer & repair shop, automotive repair shop, automotive parts store


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Reviews
Edit Jun 24: Branch manager called me this morning and adjusted my payment to $134. I truly appreciate the cooperation from the manager and admire their professionalism. He explained that the online quote does not include shop fee and filter so it has increased when I was at the store and remove the charge for second transmission flush. I changed my opinion and highly recommend their service. I strongly recommend to avoid this auto center. I booked the appointment online on Jun 22 for an oil and transmission fluid change for $134. Then I came here they adjusted it to $154. I asked why did they do it. The guy in the counter told he will adjust it later and other customers are waiting in the line. Then after 1 hr he called and told that I have to pay $212 because the first transmission fluid flush didn't work so they have to do it again and I have to pay for the fluid. It's truly disappointing. I will never come back here and advise everyone to avoid it.
I have to say I was very impressed with my brake change service - I came in for the first time today at 2pm and left no later than 415pm with the awful sound gone! Coupons were applied and there was also a rebate available so the total was approx. $330, much less than my Volvo dealership! I would definitely recommend
I had very bad experience in this auto service today. They are not professional. I brought tire online. I got email for confirmation for they have tire. I went store to replace my tire. They do not have it . customer service tell me, store in Brockton has it. I went Brockton to replace it. They can not access to my previous order . So I order one tire again and I don't know how cancel previous one. They waste my time and my money. and they can not cancel my order because it was online. All that because some one can not do has job.
Prices to high, quoted a price of $75-100 higher per tire than the Amazon ones that would be shipped there and installed for $16-25. Called the 800#, mentioned the Amazon issue they offered me an apology and a coupon. Did walk in service at Firestone, same day, cheaper price, better tires.
Careless employees, takes hours to get an oil change and tire rotations. Came back by the time they said they'd be done. Nothing was done and my car was just sitting there. Had to wait another hour and a half until they finally started to work and finish it. It was painful to wait. They don't care about inconveniencing people at all. Would not advise going here unless you want to go shopping for many hours. Also, when i went there there were not that many people. Worst customer service.
I was very impressed with both the service and professionalism at this Auto Center, especially considering that we made it there only a few short minutes before closing time. My girlfriend and I developed a flat tire this Sunday and needed to be back in New York on Monday morning. Not many places are open on Sundays, and even less would stay open a few extra minutes in order to finish the job. These guys did both, and I want to thank Bob, Ron and James for going above and beyond and getting us back on the road. All I can say is I hope I'm in Braintree the next time I have car trouble!
Realizing that customers usually write a review when they are frustrated with the experience, I feel urged to give this review since by comparison this Sears Auto did a great job in servicing my car. Not only are the manager and staff nice and professional, but also because they have master technicians in-house, they are capable of doing some more complicated technical jobs well. Two thumbs up!
I saw the review before I came here and I was so worried, cuz all the review was so bad. But they were so nice and super professional! Got oil change, alignment and tire rotation all done in an hour! Definitely coming back here again! It was so easy and I didn't need to worry about anything! Thank you!
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