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Seville Classics

  1. Torrance
  2. Torrance Home Goods Store

Reviews, get directions and information for Seville Classics

Seville Classics

About

Visit us at www.SevilleClassics.com!

Mission

Working with the highest level of integrity and bringing the best value to our customers is still the heart and soul of our mission at Seville Classics.

Products

Our team of award-winning industrial designers and engineers are continually researching and developing new products, while constantly improving our existing products. Our drive to innovate can not only be seen in our product design and construction and in our commitment to sustainability, but in our continual search for the latest trends, from home and office organization to the use of the hottest and most popular colors to the incorporation of durable and eco-friendly materials.



"Seville Classics has been a global leader in home organization and storage solutions for over 40 years. We are dedicated to providing housewares and hardware products to homes and businesses with superior design, quality, and value.Headquartered in Torrance, California, we have sales and support offices in Hong Kong and Vancouver, Canada that are focused on serving our retail and distribution partners. Being vertically integrated allows us to design, manufacture, and distribute our products efficiently throughout the globe. We have a passion for both innovation and sustainability and are commited to sourcing durable and eco-friendly materials."
Address:
Phone: (310) 533-3800
Email: moc.scissalcellives@troppus
State: CA
City: Torrance
categories: storage facility, home goods store


Opening Hours

Monday: 08:30 - 16:00
Tuesday: 08:30 - 16:00
Wednesday: 08:30 - 16:00
Thursday: 08:30 - 16:00
Friday: 08:30 - 16:00


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Reviews
Horrible customer service, horrible tracking, horrible shipping. Ordered 2 items, received 1 tracking number for both items. 1 item was delivered and confirmation email sent to me said both items were delivered. After emailing and contacting fedex directly found out items were shipped separately with 2 different tracking numbers..... why didnt I get both tracking numbers, why do I get a delivery confirmation for both items when that is a lie. They proved it to me after replying to my emails but did nothing to address the problem. Woody Leal you proved that your system is broken with your replies by email showing screenshots of 2 different tracking and shipments and my replies to you showing your confirmation emails showing only 1. Fix your system if you cant keep up with shipping and tracking this company is in trouble.
The customer support I received from Karina was outstanding. I contacted Seville Classics because two drawer sliders on my 10 year old workbench had broken. I was initially disappointed because I was told they didn’t sell replacement parts but Karina took my information and said she would try and locate replacement rails for me. After that I didn’t hear anything oneway or the other and received a satisfaction survey indicating my ticket had been closed. I assumed wrongly that my request was closed with no resolution. A week or so later I received an unexpected package. To my surprise it contained two new rail sets left and right for my bench at no charge. Karina and Seville really came through for me. Aside from a small communication sanfu this maybe my best customer service experience ever. I guess I miss-understood the meaning of “we don’t sell replacement parts”. I never expected a company would stand behind it’s product ten years after purchase with free repairs. I’ve heard of life time warranties but like unicorns never encountered one. I thought my work bench was ruined instead it’s as good as new. Thank you for your outstanding customer service!
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