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Reviews, get directions and information for Shell

Shell
Address: 1831 E GRAND RIVER AVE, East Lansing 48823
Phone: (517) 351-5581
State: MI
City: East Lansing
Street Number: 1831 E GRAND RIVER AVE
Zip Code: 48823-4908
categories: gas station


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Reviews
Usually has some cheap gas, but it is NOT open 24 hours. Learned that the hard way.
Me and my husband was discriminated against here by the cashier that need a brush up on her tobacco laws and how to properly read identification.
Kat was amazing! She made my experience at the store great to where I will willing drive the 4 miles out of my way to give that store my business. The drive is scenic as well, so bonus.
Employee handed me the wrong change while exchanging propane tanks. When I confronted her seconds later she informed me that because she closed the register she would have to call a manager to countdown the register the following day. I left her my name and phone number to call when the manager had arrived at the store and counted down the contents. I never received a phone call. I now have to drive down to the store to confront the employee yet again.
If you fill premium 93 this is the gas station to be. I see enough cars filling 93 to know that the 93 ground tank gets a decent cycle without remaining stagnant. Service is quick and courteious. 1 staff member was nice enough to come out and check on my pump when I ran into issues.
Didn't have sprite cranberry
I've been going here on and off for years. Customer service is always top notch. I certainly plan on returning again. I would reccomend their gas as well!
After working for Shell forand about 4 years under the ownership of Val and Gregg Dexter, they where bought out by Blarney Castle, and because my background isn't peachy, I was terminated, by MAIL, all after Gregg called a week before I got my termination papers to see why none of the employee's heard NOTHING for almost 2 months, they told him nothing said it was basically non of his business. Now, I work telemarketing across the street. I look across the street and all I see is blackness, no lights, and it's 8:30p.m. Now I call and let them... He proceeded to say he has no idea how... WHAT?????!!!!!!!! They did not just leave you by yourself and at least not show you how to turn the parking lot lights on.. ARE YOU KIDDING ME... THIS IS A COMPLETE SLAP IN THE FACE... YOU HIRED IDIOTS... YOU DISAPPOINT ME!!!!! WOW
Good people and all but the store has bad Stocking issues. Consistently out of stock of popular items is bad business. It's the closest gas station to me but I'm not gonna be going back.
I stop here everyday , very friendly customer service. I will continue to stop and recommend anyone else who just wants overall great service!
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