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SIM Yamaha

  1. Washington Island
  2. Washington Island Store

Reviews, get directions and information for SIM Yamaha

SIM Yamaha

About

Simyamaha.com is a authorized supplier for Yamaha OEM parts and SIMyamaha customized parts kits. We are also a Yamaha Outboard dealer.

Description

Simyamaha.com is a division of Shipyard Island Marina, Inc. We are an authorized parts supplier and dealer for Yamaha outboards. We are located on Washington Island in Door County, Wisconsin. We are family run and owned business. We have been in the boating/marina business here since 1982.

Besides being a dealer for Yamaha, we are also part suppliers for Mercury and Volvo Penta outboards, as well as the sole import and distributor for Permatrim hydrofoils. We have a very diverse knowledge of the marine industry that goes beyond just selling boat parts. On any given day, we may be re-powering a 16ft fishing boat or a 50ft yacht. We may be installing electronics, polishing a hull or making boat repairs and upgrades.
Our facilities include a 40-slip marina, 20,000 square feet of indoor heated and unheated boat storage, and a dedicated 4500 square foot marine repair building that we are able to drive our 70 ton Marine TraveLift into.

Along with our local marine business, we have 3 websites we sell various marine parts from. You have already found our Yamaha site, www.simyamaha.com. For our Permatrim sales visit www.permatrims.com. For our Mercury Verado Owners Club Site visit www.veradoclubparts.com. You can also view our corporate site and see what else we have to offer, visit www.shipyardisland.com.

Check out our forum website for advice and tips, www.bandofboaters.com.

Products

Yamaha OEM Marine Parts, Yamaha Outboard Sales, Yamaha Engine Servicing/Repair

Address: 1475 S Shore Dr, Washington Island 54246
Phone: (888) 231-2392
Email: moc.dnalsidraypihs@rjydna
State: WI
City: Washington Island
Street Number: 1475 S Shore Dr
Zip Code: 54246
categories: boat service, marine supply store


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00

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Reviews
The 100-hr kit and plugs I ordered were packed extremely well and the fedex ground rate was reasonable. Before placing my order I had sent them a text message asking a few questions and they responded within two-hours. Received an email with tracking# when the parts shipped and a follow up email from them the day the parts were delivered. Smooth process and great prices - thank you.
Sim has be a reliable parts source for me over the years. Not quite sure what is going in with them currently. I ended up canceling my order that they were unable to ship in a timely manner. 8 days later they are unable to provide a ship date and wanted to charge for expedited shipping. Basic maintenance parts were in-stock locally and picked up today on a National Holliday of all days.
The review by Jacob below is both accurate and totally appropriate. While they may have been reliable in the distant past, SIM Yamaha has since become a hot and unreliable "mess", period! They routinely advertise products on their website as "in-stock", and then after you purchase it and they've charged your credit card, days and days will go by without a word. Then, a call placed to them will go unanswered for even more days-on-end. So you try texting them, and you finally learn not only that they haven't shipped it yet, but that they don't currently have the product as they had clearly claimed, nor do they even have reasonable access to it! Nope! No thank you, SIM! You'd have to be one desperate, braindead 'chump' to rely on these inept clowns.
Orders parts on 7/11 and took 4 days for them to even process the order. Turned out they didn’t even have them in stock and were unable to order. Tried calling for 3 days and never got anyone on the phone.
Ordered parts and they immediately charged my card. Two days later, no shipping information and no tracking number. Unacceptable in this day and age. Canceled my order. Or rather emailed a cancelation since NOBODY ANSWERS THE PHONE!!!
A well-earned poor review. Rude staff, doesn't think that a 10+ business day shipping out the door, not delivered turnaround is too long, has an outdated inventory system, etc. The small savings simply isn't work the headache that this group guarantees.
This operation is all about customer service. Over the years I have spoken with Andy and he is always on point and very helpful with what I have needed. This last order I placed I talked with a young lady that was super helpful and took her time to go through a list to make sure I had every part I needed. Shipping was fast and priced reasonable.
I’ve been calling this company for the past 3 weeks and multiple times within the day during different hours. I can’t get anyone to pick up the phone. I’m just trying to place an order!
Terrific Yamaha parts dealer! They have lots of helpful boat and engine repair tips on their website. Employees are friendly and responsive. The parts I ordered arrived quickly and were packaged very well to prevent any possible shipping damage. They were able to ship some parts my local dealer said were unavailable.
SIM Yamaha really rose far above my expectations and found the part I was having some difficulty finding. Sarah really went above and beyond in helping me find the part and ensuring all the information on the order was correct so there would be no issues in shipping. After I placed my order I had a confirmation email within a half hour and tracking number came shortly after that. I had the part in my hand in about 24 hours. Absolutely incredible customer service. If you’re searching for Yamaha parts, look no further. Thank you SIM Yamaha and thank you Sarah!
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