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Reviews, get directions and information for SMA Healthcare

SMA Healthcare

Description

SMA's Outpatient Services:

Adult Outpatient Program (AOP) provides substance abuse counseling, including an enhanced outpatient treatment program for individuals participating in the DUI, adult and family dependency drug courts in Volusia, Flagler and Putnam Counties. AOP provides individual sessions, weekly groups, and monthly treatment plan reviews. Family participation in treatment is encouraged, and family education and counsel are provided to support the family in the recovery process. Outpatient services allow the individual to remain active with work, family and the community while participating in treatment.

Adolescent Outpatient Program (ADOP) services are provided by master level, licensed and/or certified professionals. Services include individual therapy with family involvement, with options to include group therapy and other research based approaches to effect a positive change in the client. Treatment is specifically directed toward repairing disrupted relationships, reducing impulsivity, developing social and life skills, and providing treatment interventions for the youth to remain substance free.

Physician Services Medication Outpatient Program, comprised of clinics in Bunnell, Daytona Beach, DeLand, New Smyrna Beach, Palatka, and St. Augustine, provides medical and clinical support services to individuals with severe and persistent mental illness and co-occurring disorders. Goals include lessening or eliminating the symptoms of mental illness and rebuilding a person’s skills to facilitate recovery and reconnection to the community. The teams are comprised of advanced registered nurse practitioners, nurses, therapists, case managers, a life skills coach, and a site supervisor. Services include psychiatric evaluation, treatment planning, medication management, nursing services, therapy, and targeted case management.

The Florida Assertive Community Treatment (FACT) program provides comprehensive support services to individuals who have severe and persistent mental illness, and have had multiple psychiatric hospitalizations. Members of the team double as specialists, and personally deliver a wide scope of services including vocational rehabilitation, psychiatric assessments, individual therapy, nursing services, medication delivery, housing negotiation, nutrition and diabetes education, smoking cessation support and education, ADL coaching, substance abuse treatment, and crisis assessment and intervention 24 hours a day, every day of the year. Since 75% of services are provided in the community, individuals who might otherwise be relegated to life-long hospital stays are able to maintain independent living in the community of their choice; and approximately half have established employment related goals.

The Anti-Drug Initiative (ADI), Level I Program is a web based diversion program for non-violent, first and second time drug offenders and is offered to drug possession arrestees with no prior felony convictions. ADI consists of an on-line intake session followed by 6 on-line sessions that are monitored by professionally qualified program staff. Participants are also required to provide urine specimens that are randomly scheduled. The on-line program is accessible 24/7, allowing participants to complete the sessions at their convenience. Successful completion of the program results in “no filing” of the referring charge by the State Attorney’s Office.

The Forensic Comprehensive Community Support Team (FCCST) provides forensic services to persons with severe and persistent mental illness in Volusia & Flagler Counties who have criminal charges. Forensic CCS team services include jail diversion, jail screening, and case management for persons being released from prison or deemed to be Incompetent to Proceed or Not Guilty by Reason of Insanity.

Family Intervention Services (FIS) works with families involved in the child welfare system who are experiencing substance abuse/mental health problems are at risk of losing their children. Family Intervention Specialists assess and link clients to treatment/services and provide case management services until the client is engaged in services. FIS staff members provide interventions in the home and in the community. During FY 2014-15, FIS served 172 individuals.

Family Intensive Treatment Team (FITT) is a comprehensive in-home treatment program that provides help to families involved with child welfare (DCF/CPC) due to substance misuse in Volusia County. Peer Recovery Specialists are also used in FITT to provide support and help families connect with the world of positive sober support in their local community.

Child and Adolescent Targeted Case Management (TCM) services are provided in Putnam and St. Johns counties. Services are provided in outpatient and home based settings, to assist the individual and their family in gaining access to needed medical, social, educational, and other related services. The goal of TCM is to promote independent functioning through coordination of the provision of quality treatment and support services.

Adult Civil Targeted Case Management (TCM) services are provided in Volusia, Flagler, Putnam and St. Johns counties. Services are provided in an outpatient and home based setting, to assist the individual in gaining access to needed medical, social, educational, natural support, and other related services. The goal of TCM is to promote independent functioning through coordination of support services.

Community/Court Liaison (Outreach) Services outreach workers in Volusia, Putnam, and St. Johns counties assure that assessments and recommendations are accurately reported to the courts. They also act as a liaison for the courts and other referral sources to help offenders access treatment services within SMA’s service delivery system while also providing direct linkage to clients being discharged from CSU’s and in need of follow up services.

The SMA Treatment Team at the Volusia County Corrections Department provides mental health screening, psychiatric services, crisis intervention, and discharge planning to inmates at the Volusia County Branch Jail and the Volusia County Correctional Facility.

SMA’s Pharmacy provides our clients with quick and easy access to medications prescribed by our psychiatrists, physicians, and nurse practitioners. Our Patient Assistance Specialist help clients access new atypical anti-psychotic medications that they otherwise could not afford.

Address: Cantley Outpatient Center - 702 S. Ridgewood Ave., Daytona Beach 32114
Phone: (800) 539-4228
State: FL
City: Daytona Beach
Street Number: Cantley Outpatient Center - 702 S. Ridgewood Ave.
Zip Code: 32114
categories: crisis prevention center, addiction resources center


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

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Reviews
I've been going here for awhile and have always liked it here. Staff is good to me never have a problem. I've been going to the same psychiatrist for awhile. He's great I had a problem with one lady psychiatrist years ago and I got ahold of a couple of people and they fixed the problem ASAP. Put me with who I'm with now, they handled it. I recommend them to people!!
**I can only speak for those I've met who are involved with the MAT program** but every employee I've met here so far has been incredibly kind, understanding, and genuinely, sincerely seem to care about and have sympathy for their patients. Pam, Irene, the pharmacy tech at the in-house pharmacy, and everyone else in bldg 6 I've met who's names I don't remember sorry guys have all been very good to me so far. I know some SMA locations/services may need improvement, but I am so, SO very thankful for the MAT program here. If anyone working here reads this, thank you so much for doing what you do. You've made a huge difference for me in a short time and I'm sure for many others too. And thank you SMA for running and offering this program
I think SMA is one of the better maybe even the best psychiatry offices in Daytona. They accept my insurance, and the psychiatrists and psychiatric nurses are kind. They are honestly more personable and empathetic than anything I've seen in other practices, and they seem to genuinely care about your health and do their best to help you. They are pretty transparent about their diagnoses, and thorough about their treatment plans/options for you. My only problem with SMA is the scheduling- it's very tight and not typically flexible or filled with cancellations. I've had to cancel appointments due to exams or work obligations, and had to wait an additional month at the earliest to see my doctor. However, to compensate for this, they are very helpful at getting small extensions to medications to last until your next visit. I very much would recommend this practice to others.
Have had a nightmare of a time twice now in getting appointments and medication. I needed to have an appointment to continue receiving my medication and the next appointment was in two months. I said "okay so should I expect any issues for suddenly stopping my medication?" and the person on the phone says "oh don't stop your medication". I respond "but I can't get a refill until my appointment?" and after a pause she decides to send me to the med line voicemail. I leave a message asking for a refill until my appointment. Then later I get notified of a refill from my pharmacy right as I run out, but when days pass and there's no confirmation of my medication being ready I call and am informed that they have tried to contact my doctor but can't reach them. I have to call them myself. I do and am transferred to the pharmacy not the right department to fill prescriptions and they transfer me to the med line again. I am later informed that I never set an appointment I did so I do so, finally get my prescription and am on my way. Then I get covid and have to cancel my appointment. I schedule a new one a month later and leave another voicemail asking for one more month of my prescription. I get another notification from my pharmacy as I run out again. Since I've made an appointment I assumed things were okay, but days once again pass with no word and I call my pharmacy myself to find out that once again the office is ignoring their attempts to contact and I have to do it myself five days past stopping my medication and on a Friday. I call, but I DO have an appointment successfully set this time. They send me to the pharmacy line again for some reason and I tell them I wasn't transferred to the right line so they send me to the med line again. I've now twice been left without my depression meds for a week each the side effects have been awful, been transferred incorrectly to the pharmacy line twice for no reason, and left four separate messages none of which were actually replied to, by the way. I just have to hope I'll be notified that the prescription was approved or otherwise just wait for nothing to happen and call again. I'm sick of it and just want to either find someone else to take over where they're failing or otherwise wean myself off this medication and find some other treatment so I never have to deal with them again. If you have any other options, for the love of God, take it. Avoid them at all costs.
Had an appointment scheduled for 7:30 a.m. but they didn't open the doors until 8:00. Three people outside waiting for an appointment, all said they were scheduled for 7:30 or 7:45. So we had to sit in the sun for half an hour waiting. When we finally got in they said the department we were looking for had moved across town. All of the people waiting needed that other department. Arriving at the other department they no longer do appointments and was walk in first come first serve. Ended up having to leave for work and left my girlfriend there for 4 hours until her appointment. Horrible scheduling and coordination.
I test positive for Covid I call my supposed "doctor" to see if I can get what my mother took to knock down the symptoms and recover faster. I explain to the woman of the phone my situationshe act like I'm crazyshe goes to ask the doctor..yeah we don't do that. You don't prescribe Anti-viral medicine the CDC recommends taking? What a joke!
It's been like 3 wks since my screening the waiting list is long for the Mat program
SMA helps people with low-income with so many different services. All the counselors are helpful and so nice. They will do everything they can help you.
I have been going here for years and they change workers so often it makes me uncomfortable even trying to talk to someone. They judge you and treat you like a guinea pig when it comes to meds. I was on a regimen that was working well for me but then the so called doc decided to switch my meds around and I haven't been the same since. Back in the 90s when I began services with them it was way more personal and caring. Now you won't catch me dead in their impatient because there is NO counseling groups anymore except when they have AA/NA come in for those groups. You used to be able to go outside impatient and at least have a cig but they stopped that because God forbid you be able to face your demons and have just one vice to calm your nerves. I wish we had somewhere we could go to get right and NOT feel like a prisoner.
Told about having an appointment at 11:30 then I drive 40 minutes to Daytona. Once there they said I have to do paperwork then appointment at 3pm. The guy was extremely nasty. My Jersey came out and insisted the higher up. When she came she helped fix it where the appointments can be in bunnell which should have been in the first place since living in Palm Coast. Never go here. The man is out right nasty and rude. I won and he sat in shame.
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