Smith's Food and Drug

The store itself is fine. Good selection, great deals and discounts on fuel. Only 3 stars because whoever plows their parking lot doesn't cinder or throw down rock salt. The entire parking lot is an ice rink. They need to do something or someone is going to get seriously hurt

Something needs to be done at this store, I have had so many rude encounters at this place from the employee's to the management JESSICA, LIZ AND CHRIS. The deli section is the absolute worst ESPECIALLY CICI AND ERICA. My elderly mother had her deli meat thrown at her when they were done with it. Always wrong prices at check out with no help from the employee's but their rudeness. Last night was the last straw though. My Mother, Husband and myself were next to the deli where they sell the hot items and we were inquiring about the burritos that are not labeled with what is inside them, So we asked and they couldn't be bothered to answer our questions. I mentioned to my husband how can you sell something and not know what you are selling. The lady behind the counter made her away around the counter to yell at me and tell me she does not make the food there for she wouldn't know what's in it. When did asking questions about what you are buying become a crime. I mean yelling at us in the store with people around completely embarrassing to say the least. I will not go back to this store, I will go out of my way and go to Carson where I have never had an issue. I have never been treated so poorly like I have at this horrible run down store. With all the reviews stating the same thing you would think they would try and fix the situation but obviously not. Avoid this place especially the deli!!!

Don’t ever use this store they are so rude You cant even talk to a manager because they will yell at you even if you are not rude or yelling at them I have filed a corporate complaint over the store and with Kroger I really hope this place shapes up!! Also how does a store have so many complaints and no one will do anything about about…

Terrible experience I felt discriminated! That lady at the deli session was not kind at all and very unpleasant. I am a big spender and I don't think I'll ever come back to the store. The manager didn't seem to care either. If you are a foreigner I will not recommend you shopping here.

In my opinion, the Customer Service Manager and Lead Night Managers are not managerial material. **Correct names to come, I dont want to mislabel any other employee. From what I've experienced, every other employee who I have had the delight of meeting has been amazing.** But to have these two lazy "Managers," who would rather lie than do their job. First, the Customer Service "Manager." refused to acknowledge her own protocol. She then brings in the Lead Night "Manager" to attempt to back her in their disregard for company policy. She then tells me that they are not a part of the Kroger Family **LIES!** and tells me she doesn't know a number to a superior or Corporate office. Complete bull. See, I have been coming to Smith's for as long as I can remember. Well into my adulthood, almost 30 years as part of the Kroger Family. Not once, have I ever: felt this type of disrespect from any employee especially a "manager," watched this type, or anything even remotely close happen to another customer, nor heard of such a thing. Until these issues are resolved, I couldn't imagine giving any higher than a rating. 4.5/5 apart from this.

Convenient and gas points but expensive. During the pandemic, service here went to "you know". I come here regularly and have noticed that the quality of service has improved dramatically and is returning to how it was before the pandemic. Don't think it will go back to 24/7 and it is still expensive without rewards card and coupons. Gas rewards always a plus too. Today 7/9/22 they messed up my pickup order and we had to spend time figuring it out and I still got shorted products cuz I wasn't paying proper attention so that's on me. Still, they messed up so pay attention. 9/30/22, Their pickup service has gone to hell. The last two times I used the service, fragile products were damaged because they were put in with heavy products. They also shorted my order but that's on me for not checking. No more trusting Smith's for good service.

Smiths in Dayton, NV. Has gone thru the good and the hard times over the last 10 yrs....Yet with that all the management team has seemed to pull the store thru w good leadership, professionalism, and great customer service overall, ensuring a clean well stocked store w excellent attention to fresh produce. I've seen the pharmacy go thru big struggles and deal w some horrible people, yet they are still providing good services. Our hats off to Dayton, Smiths. Only thing I would LOVE to see is the glitch corrected that doesn't allow locals to use INSTACART w/Smiths in Dayton....As I'd prefer my shopping dollars being spent their.

Smith's is always stocked and reasonable on prices. Clean store.

Great place to shop. Great meat & with a Smith's card a lot of things are even better priced. Also have cheap gas especially with the Smith's card. You also get money off there gas by earning points using their card. So all in all, a great place to shop

I’ve gone here multiple times and I use the self checkout line. Every time no matter what I’m buying it’s always “help is on the way”. Well it happened again today, and the register jockey couldn’t be bothered to help. I left everything and went home. This place is also upping their prices incredibly. Do not recommend. Last time I’ll go there for anything. I went the other day to get my prescriptions and the pharmacy tech berated a customer.