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Snow White Laundry

  1. Decatur
  2. Lawrenceville Laundry

Reviews, get directions and information for Snow White Laundry

Snow White Laundry

About

We have 4 great locations

Description

As a family our adventure began in Lawerenceville in August of 2010 and continued to grow with our store on Covington Highway. We have amazing employees in our locations that host a family friendly atmosphere and kid friendly with our trade mark murals painted on the walls in our stores. Not to mention a full sized playground at our Buford Highway location. With hard work and dedication we recently continued our adventure in opening up two new locations, Memorial Drive and Rockbridge Road which allows us to offer dry cleaning. Our goal is to have a safe and friendly environment for all of our customers, so to ensure your safety and safety of others we have high quality security cameras installed in all our locations. We have everything you would need and more to make doing laundry less of a chore and more of an enjoyable experience.

Address: 195 Gwinnett Dr Ste B, Decatur (Géorgie) 30046
Phone: (770) 337-9114
Email: [email protected]
Parking: Lot
State: GA
City: Decatur
Street Number: 195 Gwinnett Dr Ste B
Zip Code: 30046
categories: dry cleaner


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Reviews
The Muddy Laundry Room is the new laundry business there. My visit today was very nice! Taylor, the young lady working there is extremely polite & professional. She helped me to get one of their laundry cards which you can purchase w/ a debit or credit card or cash, you can continue adding more funds to wash or dry. It was very neat & filled w/ various sized & priced washing machines & dryers. The washing machines costs $4-$7 & the dryers costs $1-$1.50 & they heat up rather quickly. There are chairs & tables & tables to fold. There's a Family Dollar next door if you need laundry supplies & there's a vending machine w/ laundry supplies on site as well. I highly recommend going here when you need to.
This short lady that works in there is very rude, disrespectful, and have no customer service skills. I used two big washers that cost $7 a piece. I gave the lady two $5 bills and $4 in quarters. She said she only got three dollars in whole dollars and that I needed to go get a dollar from next door. Mind you that the coin machine is broken to exchange the change out with. She argued with me for not having a solid dollar for about 5-10 min which was very unnecessary considering that it’s not my fault everything in here is broken and hasn’t been fixed since the last time I been here 9 months ago. I only came here because my usual laundromat was at capacity, otherwise I wouldn’t have come. If the other lady was here, I wouldn’t have had an issue over nothing that has anything to do with me. It’s ridiculous that no one wants to invest in getting anything fixed and upgraded. If you don’t got money to keep up with maintenance, this business shouldn’t be up and running at all
Most dryers dont work. Half the washers don't work. The dryers that do work are free so that's a plus. The large washers are $6 a load. The mediums are $4 and $5 and the smallest tiny washers are $3 a load. The machines have made tiny holes in several of my garments. No air conditioning. There is a restroom. They offer an exorbitantly expensive wash n' fold service which charges by the pound.
I had to give one star in order to write the review. I just called asking if there was a ATM machine inside of the facility I’ve never been so wanted to be sure before making a trip as I don’t have a car and use Uber/Lyft. Of course I ask because many do and then you can use the exchange machine to get coins. The lady responds with “Do I have a what”? I repeat myself and instead of answering she proceeds to hang up. Glad I called first I won’t be wasting my time or money there.. ***Update Snow White Laundry was replaced w/ Muddy Room Laundry. Online their information is still listed when it needs to be removed
I came in Around 430pm on a weekday, it says "coin laundromat " that needs to be changed cause you need a special card, there was a lady attendant at the time very rude, she handed me a card and took it back once I place my clothing in the washer, after a few I came and asked for the card to use the dryer and she gave me this dirty look as if I'm interrupting you conversation with the tv. Once I place my clothes in the dryer here she comes saying "where's the card I have to go" I told her my clothes weren't done drying and my money was still on the card she took the card and gave me 50cents. Overall I wasted my time coming here with a rude ass attendant and was able to even have all dry clothes after. They need a better system ,because it already looks like it needs to be shut down! don't waste your time here you will just end up with wet clothes.
I brought in my king sized comforter to be cleaned as I've done before in the past. It was about 3:45 pm. There was a teenaged boy there who was acting as the attendant. I told him that I wanted my comforter cleaned as per the sign posted: Queen and King comforters for $15. He informed me that it would be about 90 minutes. Later, I came back to pick up my comforter at about 5:30 pm. He have him a $20 and waited for my $5 change. After several seconds of him just standing there, I asked him for my change. He then tells me the price was $20. I said no because the sign posted says $15. He says that the sign is wrong and he has to charge me for detergent and labor. Bullshit! What labor? The machines do all the work. I've used their services before and it has always been $15. He just wanted the extra $5 dollars. I was not given a receipt either, so there is no evidence of the transaction. Never again!
I searched about a laundromat on my way, found this "coin laundry" called Snow white, I prepare a bunch of quarters and went there for the first time, I notice that the place is not clean enough especially the machines where to put the soap because others soap left, I keep looking till I find three quite ok, put my clothes and took out my coins "ohhh", it's a card machine, I went the old lady sitting on front and gave her the coins , she came with a card and turn the machines on. Now the time of drying and it's free on Thursday as it said, I had five dryers to use, she used the card and gave me like 24 minutes, I said I had lot of clothes that need more time, she replied that only allowed 0.75 cents, I said: but it is free, she start explaining that more than that the dryer will be so hot..., I said: so I better separate them in more dryers, she said: that will be enough, I said: but if I come back and they are not yet dried will you give me more? She said: yes. That was my experience so far, didn't feel comfortable in a satisfaction level, I might look for another one around or buy a washer and dryer.
Trash. Trash. And more TRASH! I washed my clothes and put the temperature on warm and when I got them to put in the dryer they are freezing cold......that pissed me off because I needed to wash my towels in hot water. Then I put them in the dryer and apparently it can’t hold much weight so I have to separate my stuff in like 5 dryers and they keep stopping! And when they are done drying they are still damp and we had to keep going up to the worker to have him start the machines. And I haven’t even mentioned the heat it was SO HOT in there. The ONLY good thing I can say about this place that I had a good phone signal and that’s not even their doing
Staff is rude. No dryers work. I went one day and there was no water. Attendant let me put clothes in.buy detergent and pay... He told me to come back to get clothes later.but they were closed. When i came back the next day the water had come back on and Mildewed my clothes. I asked him to run washer again.he told me it was my fault and "you people alwayswant something free" Never will i return and i was an every three day customer
Very nice area but it needs alot of fixing up in there most of all the machines needs fixing and the dryer's whom ever own this needs 2 step up and stop being cheap good places. Attracts good customers...
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