This place isn’t just overpriced, it’s also a scam. The signs on the machines overtly misrepresent the price. Failing to clearly state the price PRIOR to purchase is a breach of California consumer protection laws. Avoid this place like the plague.
OWNER NEEDS TO LEARN CUSTOMER SERVICE SKILLS! Went to wash our camper van this morning and after only 10 minutes the owner appeared and asked if we were detailing our car??? NO! We were washing it! Isn't that what a car wash is for??? After spraying and soaping we were scrubbing the dirt off with rags to help remove the hard to remove dirt spots. Your lousy brush couldn't do the job so we had to help it along with rags. Mr. Owner asked HOW LONG we were going to be???!!! He said that we were deterring other customers and he didn't want to lose business! THE PLACE WAS EMPTY! and all the other bays were OPEN! And by the way Mr. OWNER... WE ARE PAYING CUSTOMERS who spent more than the overpriced $5 for few mins. in fact, we spent $10 and we would have spent even MORE if you hadn't have RUSHED us out of there! What's your problem? It's a car wash!!! We were giving you business! YOU LOST CUSTOMERS and we won't go back....EVER! Lesson for you Mr. OWNER, you should NEVER make one customer feel like another customers business is more important. Especially when the place was EMPTY! Next time we will stick to the BUGGY BATH in Encinitas where we usually go. No hassles! People appreciate our business there. Seeee-ya!!!
Normally great but yesterday I paid my money drove in and the car wash wouldn’t work. There doesn’t seem any way to get your money back so I had to go somewhere else and pay double for a car wash. Edit. The owner reached out and personally reimbursed me my money. Upping review to 5 stars. Great service.
The card reader on my space didn't say anything about not working. I Swipe my card 3 times because it's an old card. Everytime it says card read error so I decided to just get some quarters. This morning I noticed a $15 charge. I never got it to work using my card . I used quarters about 10$ in quarters. Don't use card unless you wanna give them free money
So the card readers on both stalls do not work period. There are coins jammed into cash slot so those appear to be manfunctioning too. I called the posted number and the person could not help. Based on other reviews I'm very worried this company wasted my time and may also charge my card as I tried to troubleshoot their malfunctioning card readers.
I use this place all the time. The machine does not stop immediately when you turn the dial to stop! You have to make sure you push the button.!!! That’s a little sneaky. ...Also, one time, there was no soap and my card was charged the minimum -which is 10 minutes. I called the number and the guy answered immediately so that’s why I’m giving this three stars but I never received any refund. That’s why I’m writing this review - But here I am using the car wash again and again it does not stop when you turn the dial to stop. You have to push the button so beware
They do not accept cards yet they just leave the disabled card readers available without any notice. Waste of time and a trashy place. EDIT: I tried two different machines, three different cards, and every possible orientation and swipe direction. Neither machine responded to a credit card swipes. It has nothing to do with my bank as the owner has suggested below. I drove to a different carwash with the same equipment and everything worked fine.
Cash only. To the owner the stall I used had a tape covering the credit card slot. Vacuums are 1.75 please look at the pictures.
My first job in high school 50+ years ago! Has three stalls for self car wash and 1 automated wash. Industrial vacuums.
Washed auto nicely but apparently one has to buy Premium package to get spot dry. Convenient during COVID-19 epidemic. No one gets in your car and you don't have to interact with personnel.
