Reviews
We love this pool. Friendly, responsible staff. Hoping to be able to get an annual pass next year.
Great pool, great people. I love this wave pool it’s my favorite one, and clean.
Pool was okay, all types of what looked like mulch at the bottom of the pool, bathroom changing tables had cobwebs and spiders in them, food court area was completely a mess and nobody was tending to it. Waves came every 5-10 minutes but kept getting cut short because people kept struggling to swim in the waves.
The pool was fine, but the employees in the snack bar specially Murphy were entirely incompetent. When I was waiting to order, Murphy and another employee were on their phones playing games. Both acted as though serving myself and my girlfriend was a burden. Murphy was consistently complaining about how he deserves a raise and how he needed help at the counter.
Always a fun day out with the family. We appreciate the polite and attentive staff/lifeguards.
I would have given this no stars but, its not an option. We decided to come here instead of Mineral Beach. That was our biggest mistake. Before coming I searched the web for any and all info that I could find about the wave pool, the info I found was very limited so we decided we would give it a try anyways. We got here pretty late in the evening paid full price and entered. Ok, no big deal. Immediately after entering I see the No Refund sign, again, ok no big deal. I then find the list of rules which state you are not allowed to bring any outside food or drink in. Again, no biggie. Reading down it goes on to say no outside flotation devices you can rent one for $5 and get $1 of that back from the deposit it also lists no safety devices for children, no life jackets, vests, arm flotation devices, nothing. The reason for this rule? They are a false sense of security and since your child is not wearing this device it means you will stay with your child and not leave them or let them out of your reach. I am not sure who came up with this idea but I counted within the first 15 minutes of being at the pool 12 kids under the age of 3 roaming freely, no supervision in sight. Life guards wrapped in towels, dozing off, reprimanding a boy about laying in a rented floaty in the grass. Regardless of whether a parent is with their child or not, no matter how careful or safe, this idea of no safety devices is going to and probably already has cost a childs life. Reading through the reviews and seeing a child almost drown just a short time ago here, chances are good that would have never happened with the extra safety of a life jacket. The pool has now been closed because of a lighting warning in the area for 45mins not a cloud around, not a single drop of rain, nothing. DON'T WASTE YOUR MONEY HERE! GO TO MINERAL BEACH INSTEAD, GO TO ANYWHERE OTHER THAN HERE! UPDATE: It is now 7:10pm the pool is completely closed even though its supposed to close at 7:30 everyone including the lifegruards left around 6:30-6:45 and closed the pool down at 6:15 even though they they being the main guy in charge "Ray" claims they would re-open were supposed to open within 5 or 10 minutes. We were told that the golf course was the one making the calls and letting them know when their lighting alarm went off and on. I called the golf course at 7pm and spoke with a man who informed me that their alarm had been cleared OVER 20 minutes ago. This place has stolen hundreds of dollars from good, honest people some of which I spoke to today. Its a shame this place is allowed to continue doing this.
Fun time. A little crowd when we went, but fun nonetheless. Great way to beat the heat!
Fun place to take the family. Reminds me of high school times. Hasn't changed a bit.
You will have to pay to rent floating but they are cheap. Highly recommend.
Fun times were had but the no outside food policy is dumb.
