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Reviews, get directions and information for Spa Sydell

Spa Sydell
"For over 35 years, Spa Sydell has fulfilled its vision to give Atlanta-area residents spa services of uncompromising quality and exceptional care that allow them to leave their daily cares behind and rejuvenate both body and spirit. Spa Sydell now offers visitors a complete luxury wellness experience, making it the spa of choice for those who expect the very best. Call 404-255-7727 today to begin your beauty journey at Spa Sydell. With treatments and specialty services designed around you and delivered by our caring staff, you will quickly discover the Spa Sydell difference."
Address: 4505 Ashford Dunwoody Rd NE, Dunwoody 30346
Phone: (470) 375-5942
State: GA
City: Dunwoody
Street Number: 4505 Ashford Dunwoody Rd NE
Zip Code: 30346
categories: shopping & retail


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Reviews
I had an appointment to have a facial for 60 minutes at a cost of $105.00 which included a a relaxing hand, foot and shoulder treatment. I was using a portion of a $250.00 gift certificate. With the intension to use the balance at a later date for a body massage. I arrived on time for my appointment, completed some forms and was taken to the treatment room. The aesthetician I looked at my skin and said I have "beautiful skin"; I was asked what issues do I have. I told her dryness. She then left and returned to say she would do something special for me to hydrate my face. She proceeded with the therapy and did not disclose to me at the time that cost of the therapy. Upon completion, I when to the desk to ask for the balance on my certificate and was told that it was used up without my knowledge of the cost for treatment. I did not receive a foot massage and the session lasted approximately 40 mins. I think a should receive a credit for not receiving the full 60mins and was not told that cost of the treatment prior to started which I would not have consented. In addition, I also left a tip. This was not the first time using the service at Spa Sydell and was also satisfied. Dissatisfied customer
I love this place. I felt like a queen. My masseuse Tiffany was so nice. She called me by my name, and made sure that I felt comfortable. She asked me several times if the pressure was OK. The massage was amazing. I had a Deep Tissue Massage. After having two kids, I needed a spa day.
This is my happy place! The level of service is simply the best. I've gone here for years and have never had a bad experience.
I am a nurse and single mother; I decided to budget in massages every couple of weeks to help with stress, fatigue and body aches. Unfortunately prior to my last appointment my daughter came home from school running a very high fever. I called to cancel my massage, but being 18 hours out and not 24, I was charged $50 before I could even hang up the phone. The frustrating thing about this is when they have to cancel my massage because the therapist called out or has a family emergency with less than 24 hours notice do I get a $50 credit to my account! NO! I am so glad I had decided against scheduling microneedling after my massage that day. Sadly I will miss my massage therapist. The fact there is ZERO forgiveness regarding appointments for continued clients is a reason I will never book anything with them again!
Great visit to the SpaSydell Perimeter Location. Robert was my massage therapist and did an amazing job. I'd reccomend the sports massage to anyone who is active and has areas of pain or tension that seem to last. Probably the best sports massage in atlanta!
This is a 3-star rating because I’m splitting the difference. The facilities are clean but amenities are spare. My husband and I got deep tissue massages this morning. According to my husband just now, “my neck hurts, that was the worst massage ever.” He tipped $25 on a $115 massage because the therapist “was a nice guy.” “The therapist had the lightest touch.” Unlike me, he wasn’t asked about any problem areas or adding extras such as CBD oil and heat therapy. I wish he’d had a good experience as it was his Father’s Day gift. He said he’s never going back. I, on the other hand, got Charles and he did an incredible job. The attention and care he gave my major problem areas resulted in my being able to move my neck and shoulders and torso freely again. He used acupressure all over, which I especially appreciated in my aching arms work-related and hands. Please ask for Charles as you won’t regret it.
Massage Therapist Robert is Absolutely Amazing!!!!! Can't Wait For My Next Massage!!!!! Blessings From Dr. Kristle Shanell
Friendly staff and overall pleasurable experience!! Charles is simply amazing! I decided to take better care of myself this year and one of the things I chose to do, was to get massages regularly. I booked an appointment at Spa Sydell Old Perimeter location and met my new friend Charles! He has been in the business for 17 years and I will say that it was a blessing to meet someone so talented! He is professional, calm, empathic, and he focuses on problematic areas very well. I can't believe that he actually remembered me and my problem area weeks later! I didn't have to tell him where it hurt he just knew! I have tried pretty much all the types of massages that they offer like Hot Stone, CBD, Aroma Therapy, Swedish, Reflexology, and my favorite Deep Tissue all done by Charles and all were amazing. I will be back very soon and I hope you that reads this, go check out Spa Sydell as well! ASK FOR CHARlES
I've been frequenting Spa Sydell since 2006. After a break in visits during COVID... customer attentiveness and service has declined. I wanted to relate the decline solely to a change in ownership, but I've been to their facilities post 2017 and received 5-star sevice. Peachtree Corners before closing Even with the company downsizing customer attentiveness and quality service shouldn't lack. In years prior I would be offered tea or water upon arrival, given a robe, slippers and shown to the lockers/changing area. Last week my experience void of all the things that really set Spa Sydell apart from the membership based massage spots throughout the city. I was taken to the sitting area and told to wait for my massage in the attire I arrived in. No offering of water or tea. No robe & slippers to prepare for my massage and no instructions that I could lock my bag and belongings in their lockers. It just didn't sit right with me. Fortunately, when I went to the Ladies room I located all these items myself. The massage therapist I saw was great, but I wasn't offered water until my service was completed. That's not his fault, but the overall experience made me reconsider my return. For these reasons... I rate the formerly 5-star Spa Sydell a 2.
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