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Sprint

  1. Wenatchee
  2. Wenatchee Electronics Store
  3. Wenatchee Store

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Sprint

Description

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"The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest Apple iPhone 14 deals, along with great Samsung Galaxy S23 Offers and OnePlus promotions. Shop this T-Mobile Store in Wenatchee, WA to find your next 5G Phone and other devices."
Address: 1304 N Miller St Ste E, Wenatchee 98801
Phone: (509) 663-3000
State: WA
City: Wenatchee
Street Number: 1304 N Miller St Ste E
Zip Code: 98801
categories: shopping & retail


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 18:00
Sunday: 00:00 - 17:00

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Reviews
My wife and I recently visited this store to inquire about senior plans. Verizon customers for over 20 years, we were looking to save money. Emilio helped us and explained our options. He easily moved us over to Magenta 55 plan.$70 a month. We brought our own phones and things went very smoothly. Our service is fabulous and we pleased. Thank Emilio and T-Mobile!!
Coming to the USA from Canada, we needed to have a SIM card activated for our phone accessed to a USA network. Luis, with the help of Jonathan, made this process pleasant and seamless. These two fellows provided cheerful, friendly, and superior service. They were great guys. Our thanks to them and this T-Mobile location.
I Went to this store to upgrade my 3rd broken Zflip 3 phone. they looked up my account and said i need to pay down one more month to get the jump upgrade, so i paid for the next month and then told i need to call back in two hours to see if the payment went through. After three hours i called back to see if it the payment went through, they told me no it hasn't and i needed to come in Monday because they are closed on Sundays as soon as i got off the phone i called the T-mobile in east Wenatchee and was told it did go through and i was ready for the upgrade so I went there for my up grade they were very helpful. They stayed after closing to finish my wife's and I upgraded phones. The Wenatchee store is very unprofessional. Another issue i have is that i am paying for a phone that was loan to me and returned to the store six months ago. the phone was setup by Branden when i had to send my z-flip 3 phone to Samsung for repairs. I run a business and could not be with out a phone so Branden helped me with a loaner phone. Now Branden has left the Wenatchee store and now works at East Wenatchee store. The phone was returned to Wenatchee store but was never processed and I'm still paying for a phone I don't have. I was told by the Wenatchee store that i need to deal with Branden and that they can't help me. I spoke to the East Wenatchee store they told me that the Wenatchee store manager needs to file a lost claim since the phone was purchased with them. In the meantime, I'm still paying for a phone I don't have. So unprofessional. As soon as my issues are cleared up i will be doing my business with the East Wenatchee T-Mobile store.
Do yourself a favor stay as far away as possible. Worst experience I've ever had with a cell phone company. Haven't found one t mobile employee that doesn't lie. Manager especially. T mobile owes me several hundred dollars. Have done everything that they told me to several weeks ago. Still haven't received 1 dollar. If you like being ripped off and lied to them t mobile is for you
I went in on 08/08/20 a young man name Alex helped me he was very kind and patient with my mom and I. We had numerous questions and he answered all even under pressure with the phone ringing and customers in line. I was able to upgrade that day he made my visit there fast and easy, and he provided me with great customer service. Will definitely come back again and stay with sprint this following year.
The manager messed up my account. I had too go too the East Wenatchee T-Mobile and see Efrain and Dakota to get my issues resolved. Don’t go to Wenatchee location they don’t know their stuff. Go to East Wenatchee location.
Excellent team. Previously when this store was sprint I always had to come in for problems but now I am always greeted with a smile and helped with any problems or questions I have
I came in not too long ago to look at a new phone. I wasn't sure what to get, but Jessica Walker helped me, we discussed my needs and what worked best for me and I left with some great knowledge! Great customer service.
amazing customer service, very good product knowledge. Very informative.
Anthony helped and this is Not an honest store they said they would give me a phone cover and then changed their mind and we're very rude to my wife and myself.. sorry there loss ordering direct through sprint is apparently a better option
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