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Reviews, get directions and information for St Joseph Hospital Pediatrics

St Joseph Hospital Pediatrics
"At St. Joseph Hospital Pediatrics in Nashua, Hampshire, our board-certified pediatricians are dedicated to providing compassionate and comprehensive care to children and young adults. We believe that preventative medicine is the key to helping children grow up to be physically and emotionally healthy individuals, which is why we prioritize sensitive and responsive care that takes into consideration each child’s development and family dynamic."
Address: 173 Daniel Webster Highway, Nashua 03060
Phone: (603) 891-4804
State: NH
City: Nashua
Street Number: 173 Daniel Webster Highway
Zip Code: 03060
categories: medical & health


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00


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Reviews
My son has pretty much had an ear infection once or twice a month for the last three month. None of the medicine they prescribed hasn't worked. So I called today because his ear is hurting a little. I can't drive so we would walk there or my father would drive me. But my father and husband works Friday night. They didn't have anything for this morning where my husband could have taken him. Since it's feels like its negative out my husband asked if they could make the appointment for Monday and they told him no. Since it wasn't a physical they couldn't do it. What hospital can't book an appointment for someone who is sick on a different day? It makes no sense.
Doctors are good but the receptionist lady is very arrogant. Plain rude. Chaotic referral process. Update: Jennifer one of the nurse call back n fix the issue smoothly in just few seconds. She is the customer service problem solver kind and respectful individual. She didnt say things like "that would be too much work for us" like the other lady.Originally I put one star, but now put 3 because of Jennifer.
I used to love them the providers themselves are great. Some of the staff is great keyword some. Others can be outright rude. I have been trying to get my son an appointment for the past 2 days. I called yesterday when they opened and they told me that they didn't open for another 15 minutes but they don't open it 8 they open at 8:15 so I called back the nurse that I spoke to argued with me that I was told 8:15 that they open at 8. Every single time I call at 8 they tell me that they don't open until 8:15. And couldn't give me an appointment until almost 5 which doesn't work too well for me cuz I'm disabled and have other kids to take care of. So I called at 8:04 this morning put on hold for 10 minutes and then hung up on literally they just picked up and hung up. So I called back waited on hold for another 8 minutes then somebody picked up and told me that they just opened. Then tried to offer me an appointment 4 for 20 I said there's no way that you guys have any earlier appointments? The receptionist then put me on hold for a couple minutes and then came back and then hung up on me. I get that the world is in hard times but Jesus Christ
Doctors are great, but the front office, particularly the billing agency “Covenant health” is so completely and utterly disorganized it’s plenty enough to seek care elsewhere.
So far so good with the visits. The only thing is that I feel like it is more of a hello and goodbye situation with these visits. It doesn't feel personal and the peds don't really get to know the baby. Can't really blame them when they have hundreds of babies and children they need to see and they are doing their best. The staff are pretty friendly for the most part.
If you need medical records for school. Just plan for it to take 6 weeks! Even after emailing over a dozen requests forms.
I was able to get my baby in within an hour after her temperature spiked at daycare. Dr. Leblanc that she might have had the pneumonis, And after A check up and a neb treatment in the office, he sent us right over to the hospital for an x-ray. It was confirmed his pneumonia and he had me come in after hours at 7 o'clock to check and give her antibiotics I was very impressed with his nurse and is quick response to our issue.
First, they left us a message to confirm the appointment but didn’t tell us that they had closed the location due to COVID. Go to the other location and the receptionist was extremely rude! I’m not impressed! I’ve been taking my daughter there for years without incident. I don’t understand why you have to be rude. Just be kind!
The doctors here are wonderful, knowledgable, and caring. The office staff is always pleasant and helpful.
I have 2 toddlers, ages 2.5 and 4, that I bring here. I've never been to another pediatrician, but there's absolutely no reason I'd want to. 100% happy with this place.
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