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Reviews, get directions and information for St. Jude Neighborhood Health Center

St. Jude Neighborhood Health Center

About

St. Jude Neighborhood Health Center is a federally qualified health center (FQHC) serving the communities of La Habra, Buena Park, and Fullerton.

Description

St. Jude Neighborhood Health Centers is a not-for-profit federally qualified community health center affiliated with St. Jude Medical Center. The clinic provides primary medical, dental, mental health, pre-natal and health education and enabling services to low income adults and children. There are two fixed sites and three mobile sites:
-St. Jude Neighborhood Health Center in Fullerton
-St. Jude Children's Dental Clinic at the Boys and Girls Club of Buena Park
-Mobile Sites - Whitten Center and Kramer Park in Placentia and Buena Park Boys and Girls Club
The Clinic is a provider for CalOptima thru CCN and CHOC Health Alliance, MediCal, DentiCal, MSN, Blue Shelld PPO Covered California Plan and provides a sliding fee schedule for the uninsured.

Mission

To extend the healing ministry of Jesus in the tradition of the Sisters of St. Joseph of Orange by continually improving the health and quality of life of people in the communities we serve.

Address: 731 S Highland Ave, Fullerton (Californie) 92832
Phone: (714) 446-5100
State: CA
City: Fullerton
Street Number: 731 S Highland Ave
Zip Code: 92832
categories: medical company, pregnancy care center, doctor


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Saturday: 08:00 - 17:00

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Reviews
I read all the comments prior coming here. 1st off i understand what most of the negative reviews were focused on and its valid to an extent. 2nd the nurses n NP are really nice. I know some are stressed but for the most part their friendly. 3rd Just try n make them laugh n help them feel appreciated. Its not easy being in medical field. Their easy to talk to just be patient. I know with mask on cant smile but u can greet them nicely n cheerfully. I think at many times they get a big rush of ppl all at once n staff gets overwhelmed so some staff feel really stressed. It was my first visit so i'll keep updating with every visit. I'll probably drop off donuts n or buy lunch one day for them. I wud give all of them hugs if i could but donuts or sugar free candy might put a positive vibe for a day or two Fyi the location is inside the park
I called to schedule an appointment over the phone , they confirmed I was in their system by taking my personal info: first/last name, DoB, sss#, medical info.Then, when u show up they act like you have no appointment and proceeded to gather more information and payment after your medical insurance has already covered the charges. It has been like this for the past 15 years. This has got to stop [you want to make great again Joe Biden?] Start by tearing this building to the ground and building a new hospital like Kaiser Permanente. This is the biggest fraud hospital in the at the momment.
dont go to this clinic your gonna get charge even if you apply for the financial assitance program if you dont mind paying 600 or 300 for simple tests then go head , be aware nothing is free
Ladies in the front office are always in a bad mood. Their customer service skills are awful. I don’t know if they are short staff or overwhelmed with work but their service is horrible. Doctors and nurses are wonderful.
They almost rush you out, Rene or Gregorio unsure if that's his name was very rude and unprofessional, asked me a question and i was thinking to answer accurately and he rolled his eyes an said "come back next week" and walked out. If you don't like to help people then choose a different career. The front office receptionist apologized and said that's how he is unfortunately. Ive been coming here for 13 years have been seen by doctor Marino, Ana Crandell they were great and another doctor who made prenatal care so pleasant and never had this happen until just recently that everyone is in a rush. I loved this clinic but this was a real bad experience.
1hr to a 2hr wait with an appointment in the afternoon on a Wednesday!! I’ve been here about 3 times and it’s the same thing every time. Go somewhere else. Staff is not friendly either… You can tell they don't care about their clients. No sense of urgency. Medical staff looks like they hate their jobs and let it out on their clients. I saw a staff talking back to a Hispanic women and giving her attitude and the Hispanic woman clearly just wanted answers. This is so disappointing because they’re located in a Hispanic neighborhood and every person I saw that was walking out of there looked helpless. They don’t make going to the clinic easy for this neighborhood and it’s so sad that they don’t want to help and welcome minorities with open arms. Very disappointing at the end of the day. It’s been like this for years and years and the doctor SHIRLEY is incredibly rude and can’t be trusted. She doesn’t send labs in on time and doesn’t take her clients health seriously. I really don’t know how this place has 3.9 stars. I’m guessing they’re fake because this place has been messed up for years and I know because this is my neighborhood and everyone has had a bad experience here!!! I warned you…
If I could leave 0 stars I would. I was attended to by a Shirley Romero. Mrs. Romeros bedside manner is unprofessional & rude. At the beginning of our consult she was being verbally aggressive with her staff about the lack of information retrieved for a patients chart. She did not take my personal concerns about my medical issue into consideration when creating my care plan. Mrs. Romero was very upset, after I refused testing until speaking to a specialist. She stated "you dont believe me so go online & look up these tests." Never did I doubt her medical knowledge. She has a very aggressive & rude demeanor. I dont believe she's in this practice for the right reasons or maybe she's burnt out. However, she needs to develop
wish i could leave 0 our “office is open monday through saturday” i called on saturday and said our office is closed also not to mention the other review about shirley romero is 100% true by far the worst nurse practitioner ever! she doesn’t care about her patients also is impatient and never actually listens to your concern
My mom was given a really hard time after being accused of not bringing the correct documents. Lucy said she would show me the documents she had been provided via email but then immediately said I couldn’t because my mom did not grant me permission — without knowing I was the only person my mom had signed to grant permission to obtain her forms. It almost seemed like a degrading suggestion. It further turns out that my mom had brought the right documents but they had returned them back to her before she left in a huge pack. All in all, it was a very unprofessional experience and I hope they choose to speak to their patients that seek HEALTH care with a little more humanity and not impose unnecessary maltreatment on them. A change in tone of voice would do wonders.
Had a doctor appointment. It's okay, not the most welcoming place. The staff and doctors have lots of patients and they do not have the best bed side manner. Kind of like get 'em in and get 'em out! They do not make you wait too long, so that is a plus. It's okay
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