Reviews
Considering how busy target is they could at least staff more than one register rather than expecting the customer to check themselves out. Much less while there is a line for self checkout 20 patrons long. This is unacceptable. Target was once a beacon of customer service and a pleasure to shop at. My how the great have fallen.
The lady at the self checkout was super impatient and yelled at me when I was confused about what the machine was prompting me to do. She didn’t come up and ask me if I needed any help, she screamed “no you’re doing it wrong” from the other end of the self checkout. You can’t be impatient with people at the self checkouts, especially when the machine is being confusing. Don’t think I’ll be back for a while. It was a super embarrassing and humiliating experience
Good store. Good traffic. Good staff. Good location, off I90.
I got a vinyl and a k pop album here today. Went home and opened the album just to find that almost all the inclusions including the actual CD were missing. Went to look at my receipt so I could maybe bring it to the store to return it, only to find that the cashier scanned the vinyl twice which was $5 more expensive than the album but didn’t scan the album, so now I have no proof of purchase for this album AND I was overcharged. Tried calling so I could speak to a manager and ask if I could exchange/get the excess cash back, but the line just rang and rang until I eventually got hung up on. Very frustrating.
Love Target, better quality products and fair treatment of all humans. This stores grocery coolers are too close to end of aisles and section is too tight in general otherwise it's my first choice.
My husband and I went to Target yesterday just to grab a couple of items as we are only in town for a few days for work. 2 cashiers working only waited in line for approximately 45 mins while the line was backed up almost half way across the front end of the store. Ran into Target again today once again just a couple of items only this time there was 3 cashiers line backed up approximately half way across the store over 15 mins in line just to check out 3 items. Mind you I have been in the customer service industry for 17 years. This is absolutely terrible customer service when there is clearly enough staff to accommodate to the needs of traffic in the store.
The store didn’t make me feel quite welcomed. From when I asked politely the locations of product the staff would answer with sarcasm, and even when I checked out the cashier was rushing me off to grab my items so I can hurry along. Also, nonstop throughout my shopping experience, I continuously was being watched & profiled as if I was some sort of person who steals. It was soooooooooooo obvious & I mean NONSTOP, aisle by aisle, looking at me, looking briefly at my basket, just very uncomfortable. However, regardless of my experience the store overall I must say it’s well kept. They have stock if you’re looking for something, it’s organized, clean, the conditions are great. The only thing I would suggest is they HAVE to do better with the hair line products for people whom have “textured hair,” and that section alone was surprisingly small. I’ve been to PLENTY of Targets in various states, and it’s insane how terrible & tiny that section is. According to my map Bozeman has only 1 Target, and you’re literally in the middle of nowhere not to mention 1 Wholefoods Market in all of the state that was just opened February 2023. Being that there’s 1 Target, do better w/ your staffs professionalism & definitely definitely DEFINITELY do better w/ your “Textured Hair Line products” it’s ridiculous to compare to other Targets, shameful.
Target is a happy place. The store in Bozeman, MT is great. Employees are always helpful and respond quickly when check out lines are long!
I love how this store has always the best people here to make your shopping and your time in the store pleasant. Thank you
They basically have zero cashier's at this point.. Plan on standing in line for 15 or more minutes to use self check out...for shame