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Reviews, get directions and information for TGI Fridays

TGI Fridays

Description

In Manhattan in 1965, there was no place where people could go out to meet friends and make new ones in an environment that was at once both relaxed and yet exciting. Then, Alan Stillman opened Fridays as a way, he said, “to meet Pan Am stewardesses.” Suddenly, there was a place with great food, new and exciting drinks and an electric energy. A place where bartenders mixed the environment just as well as they mixed drinks. In short, a place like nowhere else. Today, Fridays in Mayfield Heights, OH is still America’s most iconic bar and grill. We embrace and celebrate our heritage as a bar. One that just happens to serve killer food in an environment where it’s always Friday.



"TGI Fridays reputation as the best corner bar in town started in Manhattan in 1965—and it continues today right here in Ohio where we’ve been serving up good times in Mayfield Heights. Located near Marsol Rd & Woodrow Ave @ Golden Gate Plaza, we’re proudly bringing you the best local mix of food, fun, and handcrafted cocktails. A tasty dinner is just minutes away from Golden Gate Plaza and Cleveland Metroparks. Whether you bring friends or come to make friends, stop by and see us at TGI Fridays."
Address: 1641 Golden Gate Plaza, Mayfield Heights 44124
Phone: (440) 461-8443
State: OH
City: Mayfield Heights
Street Number: 1641 Golden Gate Plaza
Zip Code: 44124
categories: bar & grill, american restaurant


Opening Hours

Monday: 11:00 - 00:00
Tuesday: 11:00 - 00:00
Wednesday: 11:00 - 00:00
Thursday: 11:00 - 00:00
Friday: 11:00 - 01:00
Saturday: 11:00 - 01:00
Sunday: 11:00 - 00:00

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Reviews
We choose this restaurant due to a younger member of our family wanting to go here. Most of us haven't been here in years. We really enjoy ourselves and everything was very nice, due to our party size it took additional time for our food arrival. The food was good with the appropriate temperature and appearance
We waited 10 minutes to be acknowledged for anyone to seat us. Then we sat another 10 minutes before anyone came to take our order. When we ordered, the drinks came two minutes before the meal did. And it took a half hour for the food to come out to us! We came in at 12:30. Finally served food at 1:15ish. We almost considered leaving to go to eat somewhere else. There was one waitress and one bartender. Both kept ignoring people waiting to be seated and they left their business phone ringing off the hook the whole time we were there. And it was freezing in the restaurant like there was no heat on. We ate in our coats the whole time. Food was ok, nothing to get super excited about. So cold in there that the food went cold instantly. Not a good experience at all. The place was also dirty and menus were falling apart and sticking together. So disappointing.
We sat at the bar and we weren't welcomed or greeted by the bartender for 7 minutes. She looked at us but talked to a few other servers then went to the kitchen then watched us leave to go to Panera. That location was once very nice and clean and busy. It's too bad.
Took a chance as a gluten free vegan to dine here. They did well. I ordered beyond the meat burger no bun. And a side salad. They took longer but made sure to keep me safe. Thanks so much.
It was a terrible experience all around. I arrived 10 mins after my food was scheduled to be completed. I had ordered food with anticipation of picking it up and making to to work on time. I arrived to no host, or greeter at the door. I wasn't being seated so I proceeded to the bar area to pick up my food. I waited 8 mins before someone came out the back to address my presence. When the bar maid arrived, she asked for my name and then proceeded to take another order. After she took another patrons order, she went to the kitchen. When she returned, she instructed me that the food was on the way. After another 7 mins, she then told me they didn't have any mobile orders and she couldn't find the food 8 had prepaid online for. I noticed a bag behind the bar when I arrived and assumed it was my food. When I initially asked, I was told it wasn't my food but it ended up being my cold food the whole time. I asked for a receipt so I could contact managment the next morning, I was told there was no receipt. After arriving to work 15 mins late with my cold food. I started to eat the toughest ribs I've ever ingested from TGI Fridays. I won't be going back because of the customer service or the dirty, smelly bar area. You could smell the mold in the sink drains.
Got here with a client today and the host was not at the post then when she came she wasnt very verbal at all just pointed us in her direction. Just plain unprofessional. This is what i ordered loaded bacon nachos and pan seared potstickers my client ordered the new chicken quesadilla and mozzarella sticks and the only thing that came out right was the mozzarella sticks. One thing for sure is that i will never come back here. The one on the west side is way more professional and fun too.
Always A Pleasure, Great Area ! Employees Were So Professional , Great Work Ethics Food Fresh And Hot. We Enjoyed Our Outing . Spending The Day With The BFF ~ So Peaceful And Cleanliness Was A Great Vibe & Atmosphere ~
Great place eat. They were a little slow seating us but other than that service was great. Server was very friendly and accommodating and the food was well cooked with no issues. Will definitely return
The service has gone down tremendously at this location. The food is alongside late night bar food around 2am. Don’t expect quality. Asked for cheese, this is what was given. Where is the waitress? Clean your dishes. Put some Love into your cooking. Get it together TGIF so I can give a better rating! Just threw up everything I ate. Wish I could take the one Star Back!
There is no customer service skills here, no greetings. I didn't fell wanted or welcomed. It took us 40mins to be seated and after being seated 20 mins before anyone acknowledged we were sitting there and that was after we called a hosted. The utensils were dirty I requested plastic silverware. My order was incorrect everything we ordered wasn't made, or it was cold.
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