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Reviews, get directions and information for The Arena Club

The Arena Club

About

With over 80,000 square feet of fitness, fun and recreation, The Arena Club offers a healthy way of life for everyone in the family. Visit us today, or call 410-734-7300 for more information.



"The Arena Club is Bel Air’s most comprehensive fitness center and sports facility, offering a state-of-the-art gym and fitness floor, complete aquatic complex, outdoor pickleball, indoor multi-sport court, arena sports center, group fitness studios, walking track, wellness and recreation activities with 80,000 square feet of activity space, recently expanded and renovated.We host yoga, Pilates, Zumba, cycling, kickboxing, and strength training classes, with several gym membership options, including programs designed for Weight Loss and Sports Performance. The Arena Club hosts adult sport leagues, and for the kids, we have clinics, sports leagues, childcare, swim lessons, water slides, a playground, launch pad trampoline, and summer camps."
Address: 2304 E Churchville Rd, Bel Air (Maryland) 21015
Phone: (410) 734-7300
Parking: Lot
State: MD
City: Bel Air
Street Number: 2304 E Churchville Rd
Zip Code: 21015
categories: recreation center, sports & fitness instruction, gym/physical fitness center


Opening Hours

Monday: 05:00 - 22:00
Tuesday: 05:00 - 22:00
Wednesday: 05:00 - 22:00
Thursday: 05:00 - 22:00
Friday: 05:30 - 21:00
Saturday: 07:00 - 18:00
Sunday: 07:00 - 18:00

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Reviews
The Arena Club in Churchville, the staff are amazing from sales all the way through. Carmen Duvall, went above and beyond for our group of over 20 people who wanted to spin together when our studio closed in January 2022. We came to the Arena Club and she met with us, discussed all our options and gave us such positive service. She is so kind and caring! I had to put my membership on hold in December 2022 and they did not charge me at all to freeze the account while my leg healed from an injury- no questions asked. Then there are all the instructors we deal with in spin and throughout the club. They are always so fun, great classes and so supportive. This place is a true family atmosphere! Love The Arena Club and couldn't imagine going anywhere else.
Joined when BAAC closed. Tried super hard to like it and make it work for our family. The amenities they offer for children were never available for use, other than super small time frames each day. Our kids never really got to the use the trampoline. Childcare options were very limited on weekends. Sundays they didn’t even have arena kids, so older kids sit in front of video games while you work out. They don’t do a good job of optimizing their facilities for members. If there is a sporting event or birthday party, members are just out of luck! When the dome is up, the only option for older kids to swim and have fun, is the therapy pool. If your kid makes the slightest splash or loud noise, they are given dirty looks by those using the pool. Which I totally understand, it’s annoying for those getting therapy and there should be another option. Another way the facilities aren’t being utilized properly. They have a whole lap pool that could be divided during wintertime, for recreational swimming. They also pulled some shady contract on us. We signed up month to month which was what we assumed we signed a contract that said one thing no term or commitment and then when we went to cancel, we were given an altered version of our contract. They changed it after we had signed it. Thought that was not good business and I heard they did that to a lot of people. Also saw lots of reviews on here from many people over the years complaining about how they deceived them into an annual contact without their knowledge, so it seems to be a regular thing for this place. I was not pleased with the level of customer service I was met with whenever I had a concern or complaint. The locker room is always full of puddles from people coming in from the pool. They have signs up about toweling off, but people don’t listen. They also always have little boys that are way too old coming into the ladies' lockers room. The showers are super small, stink like sewer and are full of hair. Whenever I voiced any complaint, I was not treated nicely by any member of the staff. I know some people really enjoy the arena club. I’m not sure how? The whole vibe in the place was not welcoming or fun! For single people or married people without kids maybe it’s the vibe you’re looking for?
Love this place and all the employees! I had been a member of a Cycling Studio that closed. I was so bummed, but a group of us decided to check out the Arena. Their sales rep, Carmen, met with us the next night and gave us all the time we needed to answer every question we had. Carmen even had a special spin class for all of us so we could check out the bikes and the style of the class. Their monthly dues are less than the Studio and I get so much more! Every employee I have talked to there has always been helpful and NICE. I even asked once if they have to pass a nice test to be hired. Its been over a year, and have never regretted joining. Call, go in, ask for Carmen. Glad I did!
I joined the gym January of this year, I have found that this gym is a little farther away from my house and not a good fit for my schedule. I asked what the cost would be cancel my membership, understanding that having the membership less than a year would be early termination. Canceling is apparently not an option, I am a prisoner or the arena club until I complete my year sentence. Sadly inmates get treated better for good behavior. This is ridiculous, be very careful before signing your life away to this gym!!!!
Had my sons Trampoline Party at the Arena Club! It was awesome. The kids were able to use the full court for basketball as well as play in the Trampoline area. Big thanks to the two hosts that help to make a great party and were the Trampoline referees.
We have lived in Harford County for decades. We finally chose to join the Areana Club. The pool area, pickle-ball courts, classes, hot tub, equipment are all wonderful. It is obvious that this is a family owned business. Every area is so clean & cared for. All of the staff are so kind & professional. We just spent Father’s Day here with our three adult kids. We had the best day running into old friends & meeting new ones. We are excited to enjoy this wonderful club and so grateful for all the thought & love that has obviously gone into owning & operating it
They advertise a basketball court but you cannot use it on weekdays due to Volleyball practice. It's only available on weekends and while it's available they are throwing kids birthday parties which makes it impossible to actually use it properly. They also don't allow you to use the outdoor facility as it's only for sports. With the amount of money you pay for a membership it would be nice if everything you are paying for was actually available.
Extremely pricey for what you actually get. Let me start by saying there was a sweaty young guy working out all over the weight area with bare feet no socks. His entire workout. Don’t get me wrong I understand taking your shoes off at a squat rack while still wearing socks to do squats but walking back and forth all over the gym, getting water, and using different machines with NO SOCKS…come on that’s just disgusting. Even though you have access the the basketball court, trampoline jump area, pool they are constantly being closed for “cleaning”, birthday parties, or volleyball practice, field hockey or games. There is a very VERY short window which is always an inconvenient time that you can actually have access to these things. How can you charge people so much then rent out the space to make more money it’s just crazy. Definitely not a welcoming “club” feeling at this place. It’s a shame because it has potential. Also there are these odd daycare rule, hours, ages. Just BEWARE and talk to more than a couple people before you decide to join. There are all these odd rules posted everywhere which no one even enforces. If this gym didn’t make you sign a year contract you would have a lot of people leaving after their first month or two of joining. Even the women’s and men’s sauna very small, always packed, never enough room. Even when you get in to the sauna you can’t adjust the heat to make it hot enough to reap the health benefits. Just a waste of space. This place has ZERO mirrors as well. Correction* they have some “half” mirrors which if you under the height of 5’10” you probably won’t be able to see any of your workouts. No mirrors for squats on any squat rack. Think about that when you tour the place and imagine doing weightlifting with no mirrors. Yes, weightlifting with no mirrors….insane.
DO NOT WAIST YOUR MONEY HERE!!! They rip you off. They will sink you in the dirt so low. During a pandemic when everyone is struggling to keep their heads held high they come in to pull you under an drawn you. They are dishonest and could care less about you or anyone who goes there. They say you can cancel but you can’t. It is all a joke to them. I gave them extra money to cancel an they say 2 years later it didn’t happen. Keep your emails and bank records. They are miserable ppl an when they are miserable they make you miserable. They are trash and I will make sure to let everyone know all that goes on there.
This gym has invested a lot of money into new cardio equipment and does a lot of things well. I feel there should be equal emphasis placed into the weight lifting area though as that is what most people are coming in to do. The weight area is overcrowded and there is not enough equipment for the crowds that show up during peak hours. If the sports factory is closed, as it mostly on the weekend for outside events, there’s no way to get access to barbells. The club should invest into full length mirrors for safety while weightlifting. Additionally the rules listed around the club should actually be enforced. Some people just hang out chatting on equipment and not even using it for 30-45 minutes. It’s not easy or convenient to work in with other people if you are short on time or just trying to get your workout done.
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