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Reviews, get directions and information for The Custom factory

The Custom factory

About

We can custom almost anything, pictures, logos, names and numbers on T-shirts, hoodies and sweatpants

Address: Glen brook mall, Fort Wayne 46805
Phone: (260) 482-9976
State: IN
City: Fort Wayne
Street Number: Glen brook mall
Zip Code: 46805
categories: contractor, shopping & retail


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

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Reviews
We ordered 3 hoodies for a total of 160 bucks when supposedly each one costs 35 dollars... They scam you because they make you pay upfront and then refuse a refund when the order has not been completed on time.. We were threatened and everything. The lack of professionalism is troubling. Save yourself the heartache and shop elsewhere.
This guy is super awesome!! I went in his shop 45 minutes before closing on Christmas Eve with a picture I wanted printed on a sweatshirt. He was happy to get the shirt done for us. Thank you!!
0 stars, DO NOT GO HERE!!! They lie about when your items will be done, and don't answer calls or texts. I had to call the mall manager to get anywhere,and was about to call the police since they already took my money. Shirts were still not done when they said,plus they then tried to cut off the name which was an important part of the design and agreed on to be on the shirts when I went in the first day. Then charged 5 extra dollars to add it! The shirts do not even look good,after all the stress and 60 dollars for TWO t-shirts. Supposed to be a surprise for my husband's birthday,ruined by these horrible scammers
All I have to say is prepare to be ripped off. They tried charging me 70$ for a plain black hoodie that had three lines of words on the front and no pictures, after I was originally told it was 35 for a custom make hoodie. they also messed up the lettering on it, I will definitely stick to Etsy from now on.
I’ll come and see you to discuss a possible manufacturing contract for my business. It’ll require training and secrecy. I look forward to seeing you very soon. - Nicole with the SWAN and tie dye
the hours are not correct at all. Yhe man seemed more interested in his phone than anything
Got a Jacket and Long Sleeve printed here & I’m so happy with the results. Worker is very polite & helped out a lot . Prices are reasonable but a little expensive .
Do not waste your money. Terrible job. They look homemade by a blind guy. Wasted my time and my $100.00 for 4 shirts I refuse to use
Great Service! Never Failed Me. My Favorite Custom Factory ! Literally
Added a picture and name to the back of two T-shirts. Excellent job and both were done in 15 minutes!
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