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The Home Depot

  1. Brighton
  2. Brighton Hardware Store

Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Brighton Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Brighton, MI residents. Let us help with your project today!



"The Brighton, CO Home Depot offers top brands, products and services along with convenient pick up in store and curbside pick-up options in Brighton, CO. Find tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. Visit your local Home Depot today!"
Address: 8053 Challis Rd, Brighton, Michigan 48116
Phone: (810) 229-0085
State: MI
City: Brighton
Street Number: 8053 Challis Rd
Zip Code: 48116
categories: commercial & industrial equipment supplier, business supply service, appliances, carpet & flooring store, garden center, building material store, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 08:00 - 20:00


related searches: home depot locations, home depot stock, home depot hours, home depot sign up, home depot customer service, home depot sku search, home depot jobs, home depot rental
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Reviews
There is no actual curbside pickup at this location. Yes they have the curbside pick up spots but you can go park there, app will tell you someone will come out but no one ever does. Repeat experience. Always have to go inside to pick up my order. Aside from that, just your standard Home Depot. Kind staff and good inventory.
Jason did an amazing job helping us with our kid project for the 4th of July! He was so kind and helpful with the kids! He helped us rebuild them when we made the backwards, and sent us on our way with color sheets and you did it stickers!
We love the monthly Saturday free crafts! We have been doing it for 7 years and now moving away from a nearby Home Depot. I wish we could still carry on this tradition with my other kiddo. As for the 3 stars, is the paint department needs better supervision or better yet employees. We were sold drywall paint primer already used. Not only was the bucket messy when we bought it when we opened it there was ANOTHER bucket inside! I called and told the manager. They replaced it for us. The next problem is I asked and showed the employee the brand of paint I wanted and I wasn’t thinking I needed to double check that again and he put the paint in a different brand which was more expensive than the one I wanted. Again the manager did make it better but the inconvenience of it all at the same time was just poor service.
It's one of the worst home depots I've come across. Special ordered 3 doors which got delayed twice. Finally, when I called about the second delay, I was informed that no one knew where or when my doors would be delivered. I escalated this to the store's general manager Chuck, which conveniently, as I'm taking to him a delivery shows up that might have my order. He tells me he will check and call me back to confirm. 3 hours later, there was no such call, so I drove to the store to figure it out. Yay, my order was delivered. I call Chuck back because I'm still frustrated with this whole process. Oder got delayed twice, and I was promised a phone call, but I have to go to the store myself to get any answers. And the excuses Chuck gave me, there were 34 pallets to unload, he had to attend a meeting, there was another order he needed to assist, I have no control over this, etc... So you mean to tell me, you're the general manager of a store, and don't know what's even being delivered. You can't delegate to another employee to verify my order was delivered and have them call me. You have no control over your own store? It's no wonder the store is falling apart. I ask employees for help with my home projects, and they will just tell me that they don't know instead of finding someone who does. You can never find a cart in the store no matter what time of day because they're always scattered around the parking lot, and the attendants are too busy doing doughnuts in with the electric scooters to impress the cashiers instead of helping. I understand where it's all coming from now. Lack of mangament willing to take responsibility. Guess I need to shop at Lowe's for now on.
I don't understand why there is a young girl working the pipe department on a Saturday that has no idea about plumbing materials at all. It's sad and unhelpful for both parties involved and never saw anyone on that isle get their product questions resolved. The two people at this Home Depot that I asked for help expected me to find things for myself on my phone before even looking things up themselves on their own electronic device. It was like a race for me to do their job for them.
The whole "pro" experience needs to be looked into in my opinion. I spend a fairly large amount of money here yearly, yet it still seems like pros come second to home owners...
Purchased a patio set with installation. I was not contacted about when the delivery was taking place per Home Depot policy. Also, the driver refused to install my patio set. What is the point of offering it then?? Spoke with a manager on duty - only thing that was said was "sorry". Nothing will be done to rectify the situation. No wonder why all the retailers are closing, terrible customer service. I won't be back if I can help it. I would like to be contacted by the store manager.
Don't apply for a job here they send you a link to do a website screening but it's not about the position you apply for and if you say no you automatically get declined they do it on purpose twice they did it to me! One was for hardware the other was floor and wall I applied for customer service also cashier nothing matched!!!
This is a very disorganized store with quite a few unmotivated employees. When we as for help, we've received lame answers that don't actually help us find what we are looking for. The isles are often crowded with the movable stairs. The small part areas often don't have certain parts and are missing refills. This store is going to force me to Lowes. This store could use an overhaul from corporate. Employees don't like bringing in buggies from the parking lot. I feel like most employees at this store act like this was the last place they'd want to work.
This Home Depot is absolutely the worst. We have been dealing with them for five years and the management is terrible. They make customers wait 20 minutes because they are too busy to take care of the problems, but don't trust their employees to make good decisions. They have overcharged us on orders, then not delivered the correct materials and don't want to give refunds. The employees are nice, but they desperately need new management! We boycott the store for a while and then try to give them another chance, only to be treated the same every time. Home Depot, please get new management at Prairie Center!! It's long overdue.
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