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Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Dover Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Dover, NJ residents. Let us help with your project today!



"The Dover,De Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Dover, DE residents. Let us help with your project today!!"
Address: 530 Mt Pleasant Ave, Dover (New Jersey) 07801
Phone: (973) 442-0101
State: NJ
City: Dover
Street Number: 530 Mt Pleasant Ave
Zip Code: 07801
categories: chemical company, commercial & industrial equipment supplier, business supply service, appliances, carpet & flooring store, garden center, building material store, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 07:00 - 20:00

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Reviews
Avoid this location! Not only are they not knowledgeable, they’re not helpful. I purchased for a pressure tank from them. I needed some fitting to get it to work. No one was available in plumbing. Went to customer service. Asked them if they had the fittings and if anyone was working in plumbing. Was told “Good Luck” in a sarcastic tone and there would be someone in plumbing. Went back to plumbing and no one’s there. Tried to talk with an associate that was walking by and he just ignored me and kept walking. Found another associate that said she would have someone from that department meet me. Eventually a guy shows up. When I ask him where the fittings might be, he says he works there but really doesn’t know anything about plumbing. He can only tell me where I might find them. Thank God there was another customer there that heard me and he knew right away what I needed.. and told me “Home Depot there doesn’t carry what I needed “ and suggested alternatives. My son says “dad, you got real customer service from a customer, HD service is a joke.” Yup, a 12 yo saw how poor their service was. Won’t be going back there again… and the alternative I went to, not only did the have everything, and knowledgeable, but their prices were extremely competitive… as in better pricing.
Stopped in here to pickup an online order. The process was so easy. I walked in and asked for the Order Lockers; the customer service person showed me where they were located. All I did was scan the QR code on my phone and the locker door opened as the locker number displayed on the kiosk screen. The store was also clean and organized. It was towards the end of the day, so the place was not crowded.
Victor from the lumber department was more than helpful in loading my mass load of concrete into my truck. He and a few others were professional and did everything they could to make sure I’d have a safe trip without anything falling over. Thank you victor!
A very good plant section so nice to see not every plant dying of thirst. Came home with several new plant babies that were healthy and no bugs.
The salesman was very knowledgeable of the product I was purchasing. He even loaded the doors on the cart. Check out was a breeze. As I waited for my ride to drive up to door a young man introduced himself and proceeded to load the doors on the pick up for us. Wonderful experience. I will shop again at Home Depot.
I recently went to Home Depot in Dover, Delaware to buy some supplies for a home improvement project. I was very impressed with the service I received. The store was very crowded and the aisles were narrow. It was difficult to get around. I also found that the prices at Home Depot were higher than at other stores in the area. The item I was looking for was not in stock.
Building a split rail fence. Their lumber is 10x nicer than Lowes. Reason for the 3 star is the employees. Pro Desk sent me to the mill works section who tried to send me back to the Pro Desk. Apparently the Pro Desk is a popular place for the other employees to hangout and chit chat while they aren't performing their regular duties. Ended up buying $3k worth of materials online because the employees in-store were not knowledgeable and didn't trust them to know what I needed.
So, I did a curbside pickup. Baby. Dog. I was literally across the street. I miscalculated and needed 2 more of these. One, like the new ones I have. The other is an old one that has been sitting around looking like the ones I am replacing from 6 months ago. This was just rude. I am returning my entire order and going to Lowe's. Yes, they have others. I just looked.
*** World Class Service *** Great experience from start to finish. Sales Representative Nafia B validate the core values The Home Depot represents. Looking forward already to my next visit and experience at The Home Depot. Nafia B truly an asset to The Home Depot Family.
I enjoyed the adventure when a couple employees directed me in the wrong direction to find 4-1 hand trucks. I went to Harbor freight and beat the price and got better service.
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