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The Home Depot

  1. Evans
  2. Augusta Hardware Store
  3. North Augusta Hardware Store
  4. Evans Hardware Store

Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Augusta North Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Evans, GA residents. Let us help with your project today!



"The Augusta North Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Evans, GA residents. Let us help with your project today!!"
Address: 520 N Belair Road, Evans, Georgia 30809
Phone: (706) 854-7832
State: GA
City: Evans
Street Number: 520 N Belair Road
Zip Code: 30809
categories: chemical company, appliances, carpet & flooring store, garden center, commercial & industrial equipment supplier, business supply service, building material store, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 08:00 - 20:00

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Reviews
I love Home Depot. If you need it they have it as far as building, planting, or creating anything. Everything in the photos from plants to lumber for raised boxes and cages to soil and fertilizer were all purchased at the Depot. One stop shop. Cheaper than Lowe's and way friendlier as well.
We were ignored by the employees. My husband had a huge wooden bucket over his shoulders while we stood at customer service- ignored. We asked two people where lawn furniture cushions were and they just pointed a finger in a direction, despite us saying we can't find them. We were becoming upset that no one was willing to show us they were out of stock and we had no idea. We wasted time looking for something that wasn't there. Later, after feeling defeated, we found the angel Kesha, who turned our experience around. We were about to leave and not return because of how no one seemed to give a darn. Keyshia was fabulous. Please, for the love of God give her a management position. She was the only one to greet us, care for us, walk with us. I can't believe she is here, wow! You have a gem. A diamond status employee. Her manager said she would commend her, but if nothing happens for this sweet lady, please BIG HOME DEPOT GIVE KESHA A STORE.
The one star is more directed at the millwork department. I placed an order to have a door installed and needless to say the process was a complete disaster. The team came to take measurements. Thereafter, I had so many issues getting in contact with personnel in the millwork department to complete the order. It took them almost two months for the installation process and they didn’t even end up installing my door. The representative told me the measurements were too big, therefore the door I requested wasn’t able to be installed. When I asked for a suggestion, she mentioned another type of door would work and the measurements were fine. Upon having the installation team arrive, the doors ended up not working out as they were too large. The installation team mentioned they didn’t take the measurements for these type of doors even though I asked them too. Then the millwork representative mentioned the original door I had requested could actually work, after telling me they couldn’t order it??? The lack of customer support, professionalism, and organization with this project was very disappointing. After this experience, I will not be coming back to do any installation projects here. Ultimately I cancelled my order. When I got to the customer service counter, Jesse was very helpful, apologized for the situation and refunded me immediately. I can appreciate his promptness in the situation. I like shopping at Home Depot, it’s a shame their additional services are so poorly managed. I will be taking my installation projects elsewhere.
Taylor K was very helpful and a pleasure to work with. She went above and beyond when I was trouble with buying a certain carpet by displaying multiple other solutions. I am greatly appreciative of the assistance she provided.
Home Depot needs to review their delivery contractors, promptly follow through on their customer support commitments, and provide a better system for staff. The one star is for the polite branch staff that had to deal with Home Depot’s awful system. I bought a fridge, was waiting for it, didn’t come within the window but it was marked “delivered with exception”. I was at home waiting and no one came. Apparently, they got the wrong house and just decided not to find the right one? That is, until I called to complain and reroute the truck back to me. I was on the phone for a long time and an hour later, they came back and delivered it. I complained and the support staff on the phone gave me a discount for all my trouble and said they’ll just refund the amount back to the card I used. I thought my stress was done and forgot about it. 1 month later, I randomly checked and saw that there was no refund. I call again and they said I needed to go there with my card people on the phone never gave this instruction. I get there and they didn’t have the option to complete the transaction. I was asked to wait another week and to call back. On that last call, I finally got the refund. That was a lot of trouble. I imagine that a big company would be better organized. Overall, would not recommend unless you have endless patience.
The people in the garden section were very nice and helpful with the questions that I had about some plants and when they might get them in their store.Their selection of spring flowers were beautiful. And the worker at the check out were very sweet and helpful too.
We love coming here for the once a month kids' workshop. They even allow our 3 year old to participate!
Honestly, so far, they're reliable and very customer friendly. Not once have I walked into this place and left unhappy. There's always someone there to help and answer questions or resolve any issues. Keep it up and I might cheat on Lowe's. Lol
Customer service at its best in Evans at the Home Depot. My order was not delivered properly and when I went to the store one of the members of the management staff took it upon herself to correct it. Never have I had that experience in other stores. Everything was immediately corrected. If I could give you more than a five star review, I certainly would do so. You are the best and you will get all of my business in the future.
The Home Depot is falsely advertising delivery dates of Samsung washers and dryers. Don't believe the availability/delivery dates advertised on Home Depot's website; believe me! It will be at least a month that I won't have a washer and dryer, all because I trusted The Home Depot. The website continues to show the exact Samsung washer and dryer models I ordered shown as available for delivery next week. BUT, they're not really available. Who knows when I will get my $2,000 order. Samsung left fake reasons for the delays in my voicemail. The latest message stated a 2-week delay was due to inclement weather in my area. It has been sunny and 70 degrees for weeks in the Augusta, GA area. When I called Samsung, they said product isn't available. I have no faith it will be available on November 11. I scheduled two different days off from work to be available for the deliveries, which get rescheduled only a couple days before they should arrive. The Home Depot needs to stop advertising items as available and with false delivery dates. I'm $2,000 into this order that's going to be a month past when it should've arrived and multiple trips to pay for laundry cleaning at laundromats. Don't trust the availability and delivery dates on The Home Depot's website. Only purchase what you can pick up yourself at the store.
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