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The Inn at Crestwood Restaurant and Spa

  1. Boone
  2. Boone Restaurant

Reviews, get directions and information for The Inn at Crestwood Restaurant and Spa

The Inn at Crestwood Restaurant and Spa

About

www.crestwoodnc.com

Description

We are a privately owned Mountain Inn located in the High Country of North Carolina. We feature room accommodations, a spa, a restaurant, and a bar. We specialize in events of various sizes and are open year round. Our location allows for quick access to either Boone or Blowing Rock. We are able to assist our guests with golf reservations, tennis reservations or fly fishing opportunities. We offer numerous packages that can be tailor fit for any type of visit. For more information or reservations feel free to contact us at 828-963-6646 or visit our website at www.crestwoodnc.com

Address: 3236 Shulls Mill Rd, Boone (Caroline du Nord) 28607
Phone: (828) 963-6646
Email: moc.cndoowtserc@ofni
Parking: Lot
State: NC
City: Boone
Street Number: 3236 Shulls Mill Rd
Zip Code: 28607
categories: massage service, hotel


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Reviews
The inn at Crestwood has alot of potential but they seriously fall short. Start off saying the staff at the front desk and restraunt were great, polite and very accommodating. Our room didn't have a mini fridge so they brought one to our room for us. The room itself was just ok. Felt like I was staying at a motel 6 not and bed and breakfast inn. Beds were horrible, no housekeeping, and poor lighting. In the morning all they have is coffee and cold breakfast like yogurt, bagels and fruit cups. Seems like they are still in COVID mode because I saw reviews from several years ago talking about a full hot breakfast. The onsite restaurant was very nice and staff was great but it's very over priced for what it is. The menu was also kind of limited and absolutely no kids friendly options. The pool and sauna was nice but didn't enjoy the inside pool cause it was freezing cold even though it was supposed to be heated. Not to mention the access to the pool in the evening is very sketchy. It's in a separate building which is fine but there's a huge lack of lighting to get to it and the walkway was very rough and uneven. Not a good combination with very little lighting. When you drive up to the inn it looks beautiful until you look little closer and see broken gutters, peeling paint, broken shutters with peeling paint cob webs everywhere and just very run down looking. The location is very pretty but be aware there's only one other high end restraunt down the road for food. Other then that you have to go all the way back into Boone or go out towards banner elk. Over all this place could be Wonderful but with motel feeling rooms, over priced restaurant and lack of maintenance I don't think I'd stay here again. Rooms: Horrible beds, no housekeeping, poor lighting
Staff was very welcoming and kind, however, upon entering our room, we noticed a very musty smell. Even after running the A/C, it did not dissipate. Also, the bathroom sink took forever to drain, the walkway and stairs to the pool located in a separate building were very eroded, which made it difficult to walk on, especially with very little light at after dark. But the absolute worst part of our overnight stay were the beds, which is pretty important to us after a very busy day of walking and hiking. The beds were so old and lumpy, making it very difficult to get any sleep. We actually checked out early and when we did, we asked for a receipt, but were refused one. We later found out via our CC receipt that we were charged additional fees that were not presented when we booked the room, taking the cost from $183 to $231.00. For these reasons, we DO NOT recommend this inn and will continue to book with Hilton, where we've always received exceptional service. Rooms: Very musty smell. BEDS were VERY uncomfortable. Bathroom sink didn't drain well. Standing water. Safety: Walkway and stairs to pool were eroded and pathway was very dark in the evening. Very little light. Food & drinks: No food or drinks available.
Amazing staff. Friendly, personal and accommodating our stay. The restaurant they recommend is fantastic and they extended the pool hour beyond what they promised! Nice view in our room.Rooms: 4/5
I went here for dinner with friends. We had a fantastic experience, the staff were wonderful and the food was great. Fortunately for us we were able to sit outside. I will definitely come back again,,Hotel highlightsRomantic
We had our wedding there this weekend. I read some of the negative reviews and I just want to say, we experienced nothing but perfection. They have done some remodeling. My bridal suit was amazing. The staff was friendly and helpful every step of the way. The food was delicious and was better than I could have expected. The chef was super accommodating to our guests allergies and food restrictions. All in all I would not have changed one thing. It was everything I hoped for and then some. Again, absolute perfection! Big thanks to everyone that worked so hard for us. I am one ecstatic bride and my guests we had the whole hotel booked all said the same thing. Nothing but good feedback.
Located in the mountains right off of the Blue Ridge Parkway. We were on a motorcycle trip and loved the curvy road. Room had an issue so they upgraded us to a cabin. Very lovely, wish we had more time to spend at this stop. Dinner was fantastic, did was delicious and our server Chloe was phenomenal. We hope to come back on our next trip.
Great Inn! Cottages look cute. I stayed in a 2 bedroom 3 bath suite. It was Awesome! It had a small kitchen, and bar area with small refrigerator/freezer and wine fridge. Huge deck with a view! Bedrooms were at opposite ends of suite. Beautiful living room with gas fire place, dining room, and breakfast area. Huge windows. It was like being in a treehouse! It was easy drive to hiking trails and vinyards. I went to see several waterfalls and did some wine tasting. Staff was warm and friendly, very accommodating. Only negative is pillows were flat, I like fluffy pillows. I can't wait to go back!
A gem with lots of potential. Beautiful mountain setting like being in a treehouse. However, the concrete walkways and decks need repairs and are hazardous with holes and limbs all over them. The entire outside needs TLC. The pool and spa are great. The rooms are clean however noisy. Ask for a high floor so there’s no overhead noise as others have mentioned. The restaurant is open certain days for dinner. We didn’t eat there but be aware there are no other restaurants without going 25 min on the curvy mtn rd. Breakfast was disappointing with muffins and bagels only. It’s frustrating that people want to travel and spend money but so many hotels are still in Covid mode with breakfast and room cleaning services. I’m glad I stayed here but will try another lodging next time. Crestwood, you need to go over and beyond to get repeat business. You have so much potential to be outstanding but instead I felt sorry for you and what you probably experienced as a business the last few years. Hope for better days ahead for you.
Beautiful setting and comfortable rooms but services are lacking. Staff didn't seem to know answers to simple questions like is restaurant and/or bar open. One woman was very helpful when we checked in, but that was it. Food & drinks: The restaurant closed on Wednesday when advertised as open. Don't trust online information, call them.
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