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The Laundry Place - Merle Hay

  1. Des Moines
  2. Des Moines Laundry
  3. Hays Laundry

Reviews, get directions and information for The Laundry Place - Merle Hay

The Laundry Place - Merle Hay

Description

The Laundry Place Coin Laundromat are open 24 hours daily, 7 days a week for your convenience. Our goal is to provide you with an outstanding washing experience by providing a clean store, friendly and helpful staff as well as plenty of large capacity machines to get you in and out in no time. Come visit one of our locations today!

Address: 4347 Merle Hay Road, Des Moines 50310
Phone: (515) 505-3509
State: IA
City: Des Moines
Street Number: 4347 Merle Hay Road
Zip Code: 50310
categories: laundromat


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Reviews
Just as a heads up for future customers, this laundromat is almost entirely cashless. All of the machines have credit card readers on them but if you have cash, you can purchase a card to use on the machines. I understand the cashless laundromats are nothing new and becoming a lot more common, but it just seems weird for this part of town. I kind of wish I knew before I came here with $50 in quarters exaggeration of course, but what I find kind of annoying is that this facility has a pay toilet. The location closer to my house same owner doesn’t have one So I thought that was kind of bizarre. Otherwise it’s reasonably priced and just like their other locations, It’s well-maintained and looks Amazing.
the washers & dryers are alright but they’re alotta crackheads around this place also when i tried to use the bathroom for free at least i tried to swipe my card but it still wouldn’t open, when I called the laudromat place they said “they couldn’t bring anyone here & if im using the card from that location” & i was unfortunately so i asked well what am i supposed to do?” & the employee said “i really don’t know you’d have to just keep swiping the card” So now the money that i put into the laundromat may take it free but not use it to fix their bathroom & horrible customer service.
You need to know this place uses ONLY cards on its washers and dryers - either debit or credit cards, or they have a machine that dispenses their own card, but only with bills $1, $5, etc.. So don't go in with a bunch of quarters, like I did! But the machines work great and it's very clean. I'll go back.
Very simple and no need to wait , park area
I hadn’t been there in a few years. It’s 100% remodeled with brand new stainless steel washing machines. The guy running it was very attentive and hard-working. Several places to shop while your laundry is getting done, but I was disappointed that the Salvation Army are closed
The place is always so clean! The staff are always super friendly, as long as you aren't trying to break their machines; and even then they are courteous ; Wednesdays are half price washes too! Equipment is always in good working order, there are plenty of machines as well. This is our go to for laundry. They also have drop and go service too, just drop your clothes off, and pick them up next day; they'll wash and fold it all! FREE WIFI TOO!
Top of line equipment, plenty of supplies on hand. Clean, and welcoming environment. Decent price and OUTSTANDING SERVICE. They also sell thease really good canvas bags to hold/transport your laundry. ive used this location for years I live in Westchester behind the store and the apartments laundry room is NOTHING compared to the Laundry Place! LOVE IT!!!!!!
Friendly staff, clean area. Tokens also used with debit card and cash money. Yes it has restroom, vending machines, TV's, free WiFi. Otherwise this location does not use cleartoken unlike Ankeny and the Des Moines location on the east side by Little Cesar's Pizza. Cleartoken is an app you can add money use a debit or major credit card. Just do a Google search and it shows the site. Hope this helps!
I come here frequently. Always clean and well maintained, with the exception of a plumbing issue last week that want their fault. Really appreciate that management cares enough to reach out when I was soaked at the cleanliness on one occasion and explain what had happened and why the place was a mess. It was totally understandable once I knew what had happened. Great place to do your laundry anytime!
Always clean, no smelly washers and if you got later at night you'll have a possibility of being alone before the overnight owls come out. Works on a card system that is easy to run and convenient to use. This is 1 of the top 3 laundry mats that I use.
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