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Reviews, get directions and information for The Shoe Mart

The Shoe Mart

About

TheShoeMart.com offers the best brands at great prices! Find Alden, Inov-8, Vibram Five Fingers and many more at: www.TheShoeMart.com Shoes for CrossFit and Compression Gear: www.theshoemart.com/crossfit

Description

SHOEMART has been served by the Zapatka family for three generations. We take pride in what we sell. There’s no question about it.

The largest selection of the most sought after brands in the world are sold here. Shoes with the highest quality, integrity, and vast selection of sizes and widths. Over 30,000 pairs of Shoes from size 5 to 20 and widths as wide as EEEEEE in stock, make it real easy for our full service professional staff to give you that perfect fit.

With an old world master craftman and complete shoe recraft shop on-site for over 30 years to rejuvenate your favorite model shoes, it is easy to see why customers from near and far away continue to shop at SHOEMART.

Please come in for a visit. We believe you will enjoy your stay at New England’s Best Shoe Store.

Customer Service Phone: 800-850-7463
Customer Service E-mail: [email protected]
Retail Store Phone: (203) 853-6543

Hours: Moday - Saturday 9:30am - 6 pm EST

Products

Alden Shoes, Alan Payne Shoes, Allrounder Shoes, Ariat Shoes, Austen Heller Shoes, Bacco Bucci Shoes, Blondo Boots, Blundstone Shoes, Born Shoes, Bruno Magli Shoes, Carolina Boots, Chaco Sandals, Chippewa Shoes, Clarks Shoes, Cobb Hill shoes, Cole Haan shoes, Collonil leather care, Dansko shoes, Darn Tough socks, Doctor Specified socks, Dunham shoes, Ecco shoes, Florsheim shoes, Fly Flot shoes, Frye boots, Hush Puppies, inov-8 shoes, jaco clothing, JC Cole leather Belts, JC Cole ShoeHorns, Shoe Care, Leather Care, Jonston & Murphy shoes, Johnston & Murphy Belts and Accessories, Kamik boots, Keen shoes, Klogs shoes, L.B. Evans shoes, LLOYD shoes, Lucchese boots, Magnanni shoes, Marcoliani Milano socks, neil m footwear shoes, new balance shoes, nunn bush shoes, reebok accessories, reebok apparel, Olukai sandals, Olukai shoes, Pendlay weightlifting shoes, Pikolinos shoes, Reebok Shoes, Reebok CrossFit shoes, RM Williams boots, Rockport shoes, Santoni shoes, Saphir shoe care, Sebago shoes, boat shoes, mens dress shoes, Shine Mate shoe polish container, Skidmores, Smartwool, Softspots shoes, Sorel boots, Sperry Top-siders shoes, Stacy Adams shoes, Timberland shoes, Tommy Bahama shoes, Ugg slippers, Vibram FiveFingers, Vionic shoes, Vivobarefoot shoes, Wolverine boots,



"The #1 destination for Alden shoes and other high quality men's dress shoes. Family owned and operated for over 60 years!Shop online from home any time at www.theshoemart.com! Our full selection is available to view and order online with prompt shipping and a highly skilled customer support team. You can also order over the phone, Mon-Fri between 10AM and 4PM EST at 800-850-7463."
Address: 3 Berkeley St, Norwalk (Connecticut) 06850
Phone: (800) 850-7463
Email: moc.trameohseht@koobecaf
Parking: Lot
State: CT
City: Norwalk
Street Number: 3 Berkeley St
Zip Code: 06850
categories: retail company, footwear store


Opening Hours

Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 09:30 - 18:00

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Reviews
I recommend The Shoe Mart for all of your shoe needs. Joe and Ed are reputable and friendly owners who are almost always available at their Norwalk location. I purchased multiple boots from this store and asked my questions on caring for my new Alden Indy’s. The 403s pictured are seconds and had darkened after some time left outside of the box. I called Joe and he called me back within 20 minutes and made it clear if the boots were fixable he’d fix them or if they weren’t worn, I could receive a full refund. No questions asked. I took a trip to the store and the photo is a testimony to their work. I was assisted by Ed who worked and to my eyes repaired these seconds that I’ll enjoy for years to come. Thank you Shoe Mart. I’ll be sure to stop at your store in the future and complete my Indy collection.
I wanted to purchase $800 shoes from this store and the employee who worked there was rude and condescending. I asked him to take a picture of the shoe because I am not local and wanted to see them before I purchase online and he said he “doesn’t have time to take a picture for me.” Sorry, if you don’t have time to snap a simple picture, I don’t have time to give you my business. Shoe mart, you should train your employees better!
This “business” should not be trying their hand at online commerce. I’ll save the long story and say buy somewhere, anywhere, else!!!! Read below if you’re interested. Took forever to get a return label at least 4 phone calls and when returned I had to call at least 10 times to ask why I hadn’t received my store credit. The worthless individual with the thick foreign accent, answering the phones, can do nothing to help. Now I have to email a manager. I am told there is no way to speak to someone, who speaks clear English, over the phone. All I wanted to do was exchange them for a different size via store credit. You would swear to God that I was asking them to put a rocket on the moon. Now I’m waiting on an email back from the “manager” probably the same useless guy I’ve spoken to this week. I now want my money back and I will buy from a professional business. Stay far away from this utterly incompetent and mind-bogglingly mismanaged business!!!
Highly recommend TheShoemart. I bought a pair of beautiful Alden boots here. Probably the best shoes I've ever owned. And then, a few years later, brought them in for polishing and new soles, which I'm happy to report was done very well, and quickly, and at a good price point. Excellent customer service. I'll definitely be coming back in the future!
These guys are great. First, you can buy second quality Aldens here at a discount. The defects in the shoes are very hard, if not impossible, to find, and the defects are generally something insignificant such as an insole that is very slightly misaligned or a stamp that’s uneven. Second, I found a defect in a pair of first quality Aldens I bought two years ago. After two years, it was my first time wearing them because I had started working from home, and it was only then I saw a tear in the leather. The store offered to repair the shoe free of charge.
Ed and Joe, legends in the Alden world. Been doing it for a long time. Very knowledgeable guys. Come here for your Alden needs
I bought shoes and had trouble getting fitted because of a swollen foot due to a knees replacement. Ed and his brother were 100% honorable. When it looked like I was not sure I if I had the right fit, Ed's brother promptly gave me a refund for two expensive pairs of shoes. They clearly wanted me to buy shoes only if i was certain the shoes fit. They were looking to the future and my buying shoes cc that fit o properly when my foot was not swollen.
An excellent prices on very fine shoes. The fit of the shoes I purchased online is, as always, perfect with Alden shoes built on the Barrie last. I especially like the plantation rubber sole because it provides a softer feel for walking on hard surfaces. Although this pair was a "factory second," I cannot find any imperfection that explains to me the reason that it was so classified. My wife and I also recently visited the new location of The Shoe Mart "brick and mortar" store. The attention that Joe Zapatka gives his customers at The Shoe Mart is extremely helpful, and unlike most salespeople in department stores and discount shoe stores, he really knows how to fit shoes and takes the time to ensure that the fit is right for the customer. We purchased three pairs of shoes on this visit, and I am happy with all of them. I will continue to buy shoes online from The Shoe Mart and will visit the store as often as possible. Although I live about 200 miles away, it is worth the trip. I would recommend The Shoe Mart to anybody who recognizes that good shoes are an investment, not simply an expense season-to-season.
VERY POOR QUALITY PRODUCT & SERVICE Shoe Mart Olukai slippers tore at the heel after just one week. At first Shoe Mart would not stand by their product and denied my request to replace the defective slippers. After not backing down, Shoe Mart finally agreed to replace the defective slippers, but after waiting over 2 weeks for replacement slippers, the slippers sent to me were the incorrect style. Shoe Mart offered NO apology, and left me with no slippers at the start of winter. Looking at other reviews, I now question the authenticity of Shoe Mart's products. Shoe Mart failed in both quality of product and the complete lack of quality in customer service.
Hands down, this the best shoe store in the area — not just Norwalk/Westport, but in CT. Two reasons: 1 the two brothers that own it have been in the shoe business for over 50 years. They know everything there is to know about quality footware and it’s manufacture. They can detail the elements in a lasting sole, stitching, welts, vamps, type of leather, you name it…welcoming, laid back, and expert; and 2 Alden shoes. Simply the best US shoe and boot made, bar none. British designed and handmade in Massachusetts, these shoes last a lifetime — for real. Yes, they’re expensive, but they are worth it. I have some cordovan loafers that I bought from Shoemart back in 1980 at their old location, and they are still fresh. The store carries Cole Haan and Johnston & Murphy, but those shoes pale compared to Aldens. And what’s also excellent is their inventory of wides and other sizes. As a guy who can only wear wides, it is near impossible to walk in off the street and buy fashionable and durable shoes in wides. You can do that at this store. Can’t say enough good things about this place.
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