The Works Gourmet Burger Bistro - Downtown Hamilton - Jackson Square

The Juicy Lucy is delectable just be careful when the cheese pours out . The milkshakes are always to die for. My grandson loved the tower of rings and Mac and Cheese burger. No room for dessert. The service was very friendly and attentive.

This place has a huge variety of burgers selection and they all have interesting names for each burger. You can tell this place wants to distinguish themselves from all the other burgers places, from their interesting menu names to their light bulbs salt & pepper shaker, huge metal pans for meal, and the measuring cups for your drink. I tried their “The Tragically Maple” burger and it was delicious. The only complaint that I had was that the meat was not fully cooked and had pink look, but I found out that unlike where I live where all burgers are fully cooked that this is normal for bigger cities, I asked them to put it back on the grill for longer and they didn’t have any issues.

While some of the burgers can be a bit pricy, with the variety they provide and the amount of patty options/toppings it's totally worth it. Went there today and had one of the best servers take care of our table. Shout out to Sandra, she was very personable and on the ball with everything. She gave some great recommendations and made sure to check on our table throughout our meal for refills, etc. I noticed how much she cared about customer experience and changed my old review from a 4 star to 5 star. She's a gem

Great burger joint with many many options to craft your burger as you like it. My lunch special included a brisket burger with cheese, a large basket of onion rings and a free refiled soda. The taste and quality of the meal was good and prised fair at 16. Full bar service with many specials. Fast and friendly service.

One of the best burgers in the GTA! Their chips were also amazing. You'll be served 2 cups of drinks - stay away and save all that space for their delicious burger :

Not very busy for a Thurs. I was impressed a very tasty burger and juicy , not dried out , and our server was great made sure everything was fine , I'll definitely go back , great job

Staff are always friendly! They have gluten free options/vegetarian options! It is my favourite restaurant.

Went around 5pm on a Friday, wasn't overly busy. The server was really great, humourous, great at suggesting things to try, patient, and knew of deals and promotions going on and didn't forget to mention them. Food took about 20-30 minutes, but drinks were prompt so it was not too bad. The food is a great portion size, though a bit up there in price. But you can bring $25 and leave knowing you're full they have many things that are way cheaper, like $12, $15, $18 etc

The food was amazing! I have been here several times and never disappointed. Though I did ask for no banana peppers and still received them on my burger I wasn’t too upset as I received my food very quickly. Overall satisfied and will always go back!!

This place is great! Our server Sandra, I think that's her name, was absolutely incredible. She was over the top kind, gentle, caring, and even sat at our table to walk us through the menu. The food was ready very quickly and tasted amazing. I have never eaten a patty that had so much flavour. It is also very reasonably priced for the portions you get.