Thompson Hospital Birthing Center

I called to let them know I would be a few minutes late. My appointment was at 8:00 AM and I was about 5 minutes out right on 5 & 20. I was coming from Rochester, when I called they wanted me to reschedule. I literally drove 40 minutes for nothing. I will never go here again. My mother and father have the same Doctor as I do, typically I am very loyal to companies Hence me keeping my Doctor even though I moved to Rochester. I am very disappointed and if anyone has Doctor recommendations let me know.

I just had a scope with Dr. Goldstein, and had such a wonderful experience. Everyone was so attentive, & thorough. I was in, & out of same day surgery before I knew it.

My husband was in the ER and Observation unit this week. Shout out to Courtney in ER and the ER doctor and Jessica RN, Chris MSW, Sarah OT, and Cindy PT...they were all fabulous. Actually everyone we were in contact with were wonderful, didn't get all their names. Great care, positive happy people. Tough being in the hospital, but the staff made it tolerable. Thank you

Once when I was severely injured I was offered a bullet in the head to relieve my suffering - more, better , and more merciful care than they offer in this antechamber to oblivion....... Save the money and get ignored and possibly die somewhere else ! It’s patently obvious the person I am with needs an IV for fluids and we can’t even get them water by mouth ! This place should be renamed the Vestibule of Futility A.K.A the Tenth Circle of Hell Time to stand on some desks !

Few years back had an ultrasound done... Nothing showed up. A week later went for a hida scan and then emergency surgery. How does a gallbladder go from the size of a green Twinkie to the size of your hand and pure white in a week?

AVOID this place at all costs. Went in for chest pains, 4 hours later, still no information or even seen by a doctor. Icing on the cake was the nurse giving one of the worst iv's I've ever had in my life, thanks nurse Ratchet. So, I ripped everything off and left for work. They still haven't called to let me know my blood test results.

Absolutely not. Awful doctors and nurses. They don’t care about patients they just want people in and out, and get the most bang for their buck.

Absolutely terrible place. What I witnessed as a training CNA and the level of care given to the residents made me quit the program. It went against everything I morally stand for. Again strong ,Thompson, U of R health care is terrible ,do your research. Anyone who puts input output fluids in before the resident has even done that should be fired ...but as usual everything is looked over. Hourly checks for patients weren't done and these were fall risks patients. I was told to write down times that I actually didn't check on the patient, and I refused. Also I was trained by a girl who did everything against code. How would you feel If your family member was being taken care of and the nurse training me was telling me "do as I say not as you see ". Again these are people and family members loved ones. People need to stop working for a pay check and do what truly makes them happy. Clearly none of these nurses especially on PINES avenue could of cared less. Yes again this is my experience and I will say it . I'm sure patient family services will be reaching out to me at any point but this post will not be coming down. I will never be strong-armed buy a money-hungry corporation that treats people the way Thompson Hospital does. It's truly disgusting. I am repulsed by the level of care and would never ever risk my family member going into Thompson because I fear they would not come out. Every review on here is basically a 1...do you really want to go to a place like that...NO!

As I am sitting here with my husband waiting over 2 hours for him to receive pain and anti nausea medication, he lays here in pain. Usually our visits here are not too bad and as a nurse myself I understand other patients may take priority. Having said that at least pop in and let your patients know you have not forgotten about them. There needs matter too. Not in this day and age should we wait this long for an IV . Terrible visit. It's 10pm it's going on 3 hours now.

The ER crew has always been terrific the times my husband and I went there .My complaint is about the dietician I was referred to/she was very vague and the advice she gave me treadmll every day really let me know that their program is useless!! Hours of cardio can make a person GAIN weight/she seemed condescending impatient and completely discounted the fact that as a custodian I DO physical work 8 hours a day,! I was supposed to hook up with their physical trainer but after the session with this person I had heard enough! Do your research people!