Tower Hill Healthcare Center

Reviews, get directions and information for Tower Hill Healthcare Center

About

Tower Hill Health Care Center offers a variety of services to ease the transition from hospital to home.

Description

Tower Hill Healthcare Center eases the transition from hospital to home by providing individualized and compassionate care to every resident. We offer a wide variety of services including skilled nursing, rehabilitation, a state-certified secured Alzheimer’s disease and other dementias care unit, short term respite care, and wound care.

Our professional healthcare team works to our residents’ strengths and provides a positive experience throughout the challenges of rehabilitation. For our long-term residents, we provide an ideal environment for the body and spirit to ease the way through whatever difficulties residents and their loved-ones may encounter.

Address: 759 Kane St, South Elgin, Illinois 60177

Phone: (847) 697-3310

Website

State: IL

City: South Elgin

Street Number: 759 Kane St

Zip Code: 60177-1418

categories: physical therapist, retirement & assisted living facility, nursing home

Reviews

I was having an issue with a situation at tower hill. I spoke with Kami and she took the time to listen to me and address my issue. She resolved the issue immediately. I am not sure how long Kami has been at Tower Hill but on her current roll she is making evident changes. She is so kind and always has time to lend an ear. Thank you for being so helpful. It makes me feel so confident that my father is getting the best care. Tower Hill is a great place for my father.

Tower Hill, in my opinion, is a horrible place. Understaffed, dirty and no empathy for the residents. If you care about your loved one, DO NOT consider this facility. My mother suffered a facial fracture, several trips to the hospital, COVID, the flu, cuts, bruises, laying in her own filth and scabies when she was there. I had to tell them several times that she seemed sick and no one noticed and would not have been attended to unless I didn’t say anything, and that’s when she was treated:  Oh, I also found a significant skin cancer lesion that no one told me about, and found it on her when I was helping her dress after a doctors appointment.  Many of her items went missing: shoes, clothes and personal items.. I thankfully found a new and 100% way better place for her to go to. Thank God we are out of that nightmare.

I have worked at Towerhill for over a year now & the atmosphere & people are so welcoming & friendly. Management is great, the floor staff always are working hard to give the residents the best care, and we truly are a family. Everyone works hard, & genuinely cares about all residents, visitors, & each-other!

Great facility to be employed with Nursing managers work hard to facilitate  employee schedules. Staff members are friendly and everyone works together as a team! During a nationwide healthcare staff shortage, it’s nice working somewhere with great coworkers!!

It's not anything as is shown in the brochure. Thís place is filthy, filthy!!  Trash all over, the bedrooms are TINY.  Have to share one closet.  No place to set anything in the washroom, so small  wheelchair doesn't fit in the there.  Paper towel machine is 2 feet up from the sink.  A walk thru the halls one comes in contact with all sorts of mechanical equipment, wheelchairs, hoyers, cardboard boxes, bumper pads on walls are hanging down. No recessed lites, having seen exposed wires.  Nothing ready in the room. Roommate's items over to the other's bed.  Have to ask repeatedly for water, tissues, pillows.  Do not come here or put a loved one here.  And no comment about the food.  Staff seems half hearted. Stayà away!  There are other NHs in the area. I am on my way out.

This rehab facility is not ideal for any love one. The food is horrible, my dad’s room was cold and the toilet leaked. I do not recommend for anyone not even pets. I am being forced to give it one star because it will not allow me to submit without giving it a star.

My father was admitted through hospice. Obviously hospice is there to make sure that my dad was comfortable though the last days of his life. He was not given his meds according to the schedule. When we came to visit my dad was running a fever and was groaning in pain. His morphine was an hour and a half over due. He was not verbal and could not communicate, so he laid there in pain for over an hour. During one visit, he was wearing a shirt that was not his that was stained with food. He needed to be fed, its a little confusing on the amount of food stains that were on his stomach, and that he was left to lay in a dirty shirt. His comforter was missing after 2 days. Too many issues to list, and my dad was only there for 9 days, thank god. When we threatened to call IDPH my dad got the care he deserved. its unfortunate that is what it took to get the care that we were promised and that my dad deserved. On a brighter note, Nurse Laura on the second floor was amazing! When she took over as my dads nurse, she gave my father amazing care and made sure he was taken care of. She is truly a blessing!

If I could give this place 0 stars I would. Very unprofessional when it comes to communication and forget it if you have any concern. My grandfather fell multiples times while in their care 1 to 1 supervision, also was put into a room where he was repeatedly attacked and pushed down by another resident 3 separate occasions and that ultimately started the downfall of his physical health and eventual passing. They were tagged by IDPH and fined as well for their wrong doings, but they have a hard time admitting their faults. Voicemails, emails, and any communication regarding medical records have been ignored as I’m trying to pursue legal actions. DO NOT STICK YOUR LOVED ONES IN THIS HELL HOLE. I would love to have better things to say about this place, but I and my poor grandfather had the absolute worst experience with them. There is a lack of care, lack of respect for residents and family members, lack of communication, amongst so much more. Don’t make this mistake I did. DO NOT  trust them with your loved ones. Thankfully I moved my grandfather to a different facility where they went beyond measures to keep him comfortable before his passing. DO NOT RECOMMEND THIS FACILITY BY ANY MEANS.

I have had the pleasure of partnering with the team of Tower Hill as Palliative and Hospice provider for years and I have nothing but positive words for their facility. In my line of work, I visit many Nursing homes and Tower Hill definitely provides high quality of care. Their staff be it nursing or office are friendly, helpful, knowledgeable and attentive to patient and family. It is a clean and beautiful facility with interesting daily activities and programs for special occasion. We have had patients placed in respite at Tower Hill because of their high standard of care and we will be glad to do that again anytime.

I encourage you to consider other facilities to house your loved one. Aside from a few nurses, the staff seems to be indifferent at best. This establishment is poorly lit, often smells, and is in relatively bad condition.

Comment on this place

Map, Satellite View
Street View

to add Tower Hill Healthcare Center map to your website;

<iframe width="450" height="300" src="https://a-better-place.com/v.php?seo=tower-hill-healthcare-center&id=596208&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://a-better-place.com/tower-hill-healthcare-center-i596208/" target="_blank" title="Tower Hill Healthcare Center">Tower Hill Healthcare Center</a></p>

Reviews, get directions and information Tower Hill Healthcare Center.

South elgin health

opening hours, reviews, map, satellite view. South Elgin elgin health location, how can i go. Tower Hill Healthcare Center address, phone, state, city, zip code. On this page you can find companies similar to Tower Hill Healthcare Center. On this website you can share your comments and experiences about Tower Hill Healthcare Center with other people.

Similar places near

Dynamic Health Care 0 meter

South Elgin Rehabilitation & Health Care Center

South Elgin Rehabilitation & Health Care Cen... 129 meter On behalf of the residents and staff of South Elgin Rehabilitation & Health Care Cent...

Northern Illinois Clinical Laboratories 152 meter

Laura Alcantar 473 meter I am a writer, health educator, and herbalist specializing in women's emotional healt...

Moore Health Chiropractic Wellness Center 492 meter

Dr. Timothy Moore- Lifetime Health and Wellness

Dr. Timothy Moore- Lifetime Health and Welln... 756 meter Looking forward to helping you Be Healthy By Design!

Body and Mind Studio 781 meter Juanita was my first experience with yoga and that was four years ago. She made her s...

MinuteClinic 803 meter

MagniLife Health Products 803 meter South Elgin CVS Pharmacy on N Mclean Blvd

Lifetime Health and Wellness 851 meter Physical medicine specialists. Utilizing medical doctors, nurse practitioners, physic...

100 Year Wellness 851 meter At 100 Year Wellness, our passion is to help people live more vibrant, vital and ener...

Total Health Sleep Solutions, Inc. 856 meter Welcome to Total Health Sleep Solutions Facebook page! Your Premier HQAA Accredite...

Synergy Worldwide - Jane Boeckelmann 1 miles Learn to overcome heart disease, CVD, diabetes, alzheimers & more at www.1215393.mypr...

Corbella Clinic 1 miles Corbella Clinic is loving the next generation into life by offering positive, hopeful...

Health N Wellness Products4less 1 miles

Athletico 1 miles

I J Health Care Nursing Resource 1 miles

Visiting Angels 1 miles Visiting Angels of South Elgin, IL is an award-winning living assistance agency provi...