If I could give zero stars I would. This place doesn’t listen to you & they re-traumatize you. If you want to stay alive & get better DONT GO HERE!!!! Please stay away from this place.
THIS MENTAL HEALTH FACILITY IS NOT ABOUT THE PEOPLE IT IS STRICTLY BUSINESS THERE IS NO CONSISTENCY AND ITS BEEN THIS WAY FOR THE LAST 41/2 YEARS OF BEING A CLIENT AT THIS FACILITY THEY REMOVED. ME FROM THE FSP PROGRAM AFTER I ASKED ABOUT. A TABLE TO EAT ON THEY NEVER RETURN CALLS AND THEY DO NOT KEEP RECORDS OF YOUR PAST INFORMATION IVE BEEN TRYING TO REACH OUT TO THE DIRECTOR FOR THE LADT 2 weeks NO CALL BACK THIS FACILITY NEEDS TO EITHER BE SHUT DOWN OR THEY NEED TO CHOOSE BETTER STAFF VERY UNSATIFIED WITH LEVEL IF CARE I RECEIVED SINCE BEING A PART OF
I have been calling this place, and asked them what I need to do, I have been leaving messages and all I get is a call back but no answers, I called and this nice lady Dagmar is very helpful, and I called again, they don't call me and I have given them my cell number, this is ridiculous. When I had my first meeting, I had phone problems but now that I give my cell number, they don't call me, all I can do is leave messages, I'm very disappointed, yes they are very nice and helpful, but lately not with me, I need my meds, and they are giving me the run around, I give up on this place, arcadia Mental Health does a better job! I'd go back but I'm too far.
Good place to find great help
Hello, I have called Cinthia Garcias in regards to two children's referrals since April 20th and have not received a call back. I have left several messages on her voice-mail as well as with the operator, with her Supervisor and no follow up or call back whatsoever. I've called on April 20, April 21, April 27, April 30, May 3, May 6 and today May 7. Today I attempted to reach each one of the 4 staff members of the Best Practices Department to let them know my issue and seek assistance but just got all of their voicemails. Luckily no one is suicidal so I guess it's not urgent fod anyone... but just starting services through TriCity is seeming almost impossible at this point. Good luck if you get a referral through them.
I took time off to be able to have time for the evaluation date I was told originally and I had to call them three times for them to say my appointment is now three more days away when I've already waited more than two weeks time is not free I lost money to try to get help only not to get it ,its honestly really frustrating
I got phenomenal care here. The therapists and case workers are so caring and positive. They give you the resources to be able to manage your mental illness. I dis one-on-one therapy, group therapy, and gardening group and it really got me on the right path. Because of Tri-City, I am 2.5 years sober! They do cognitive behavioral therapy, too, a major plus.
I was a client at Tri-City for over two months, and I am disappointed in my experience for several reasons. They do not return voicemails and do not follow up as promised. Their lack of communication and professionalism is especially disappointing when they are serving clients with mental health conditions who may be less likely to chase and advocate for their care... I have been spoken to rudely on more than one occasion by phone operators I got disconnected and one got really petty with me insisting she did connect me. I said. "It really doesn't matter, just connect me again please... Lastly, I believe they did not keep accurate records of the number of groups I attended and asked me to repeat groups, impeding my progress to move forward. The only redeeming thing about the experience was Khaneal and Marva were good facilitators for the group I participated in. Overall poor experience with this agency and would not recommenced.
Since I’ve started the garden therapy, I feel at peace and actually starting to get into my rock art interests again. Our group therapist is so understanding & compassionate. I’m feeling better & happy in some ways I matter in life.
Appointment cancelled! funny how you seek mental help and your hounded and made feel not welcome trying to prove you need help just to be told after an appointment date set Go HELP YOURSELF!! And we wonder why the suicide rate of young adults keep going up. Thanks I'll be sure to help myself this time.
