Tried And True Too Thrift Store

1st visit. Found the store bright clean easy to shop open space. Found prices very reasonable compared to larger thrift stores. Staff was happy engaging and welcoming. Will definitely make this a regular stop. Also I found a place I feel happy to donate to.

My friend and I went into their new location Friday. The store was well organized! The prices have gone up the same way everything else has since January 2021, but they're still significantly cheaper than Salvation Army, Goodwill, and Value World who've all lost their minds regarding their outrageous prices of DONATED-FOR-FREE items! The staff at checkout were friendly as well! They really seemed to enjoy what they do and didn't act like it was an inconvenience to actually do their job!!! These days, THAT reason alone is rare and reason enough to resale there!

PLEASE READ!!! If I could rate this thrift 0 stars I would. I often park near this thrift because I go to the movie theatre it’s located in front of often. I always notice the employees dumping things in the dumpster, and it said keep out. Today I went to investigate because I suspected they were throwing away perfectly good items that people could have. I was right. Upon opening the dumpster I found multiple books in perfect condition. Clothes even high end like brand new Sperry shoes. I found a crockpot and some other household items that would otherwise be expensive. This is a thrift store. Why are they throwing away this stuff when people could have it? Not to mention they don’t allow dumpster diving. Anyway, several employees came out and yelled at me, saying they were calling the police even though I said immediately that I’d leave. Mind you I’m 5’3, and an 18 yr old girl who obviously would’ve happily just left. I asked why they were throwing away these items and a lady smugly replied that “it’s their business.” After saying we’d just leave, a grown man ran at me and said they were calling the police. I immediately got into my car because I was afraid, then they complained that I had left a mess. Maybe if they wouldn’t have threatened me the way they did I would’ve happily cleaned up my mess and apologized. Absolutely disgusted with this place. Do not go here.

Very rude manager- Steve. Story: a few months ago my husband and I bought a big cabinet that we weren't able to fit into our truck. I ended up getting sick and we were never able to come back for it/find a car to fit it in. We hoped it would come apart, it didn't. Due to the situation we called to explain this. The employee we talked to said they would simply give us store credit on the account next time we came, which was great because I love the STEP thrifts. I go to the one in Dearborn all the time. Went back to this one and explained the situation to the cashiers and manager. It had been several months so honestly I wasn't sure how to go about this. The Manager abruptly said "no. We don't do that. Idk who you talked to but we only return electronics so that's not happening." I was kind of shocked at his tone - it's a thrift store, so although I could have used the $30 or whatever, I didn't push it. I love the STEP thrifts and love that they support individuals in the community that need special accommodations for employment. However, this dude was just extremely harsh and rude. Will stick to the other STEP thrift stores that I love so much.

Not sure what's going on with the store on Eureka lately but it's always the same old stuff. Ever since they changed locations the store has not been the same. They need to get more donations so there is more merchandise to choose from.

Very Clean and Very Nice Staff!! They give people who are in different levels of living life a chance to be successful! Love them! I added plenty of pictures! It's a Great place to patronize!

I used to go to the STEP thrift store when it was on Allen rd, and I had good service. I recently found the new location and the employees working there were extremely nice and helpful. I recommend this store to anyone looking for some great deals.

I have never been there before and they said they have been there for awhile it was very nice place they have very good prices the staff seem very polite and they were very pleasant and nice I truly liked it there I will go there again a d I will tell people a out them .

I used to absolutely love shopping here, ever since they moved locations the prices have gone up so much! Some items are wayyy over priced and the staff has became rude. I understand in todays world we’re all over worked, but come on people! We need kindness if anything else these days.

The employees are awesome. Store is clean but the selection really isn't much.