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Reviews, get directions and information for Tropic Aire Patio Gallery

Tropic Aire Patio Gallery

About

Where Outdoor Living Begins...

Description

Although the Midlands has come to associate Tropic Aire with long-lasting casual furnishings, it didn't start out that way. Duke and Judy Singleton founded Tropic Aire of Columbia in the 1970s with the goal of providing the people of Columbia with quality screen porches, awnings, and sun rooms. Not long after starting their business, the Singletons realized the need for quality outdoor furniture too, and so, Tropic Aire Patio Gallery was born. They began with just a few hand-selected pieces and from there grew the store's inventory to more than 5,000 items from over 25 of the world's top manufacturers.

Now with over 30 years of experience, Duke and Judy, along with support from their family and staff, are still bringing the world's best patio, porch, pool, and sun room furnishings and accessories to the state of South Carolina. From wicker and wood to aluminum and iron, Tropic Aire has it all. Come see us today and experience the Tropic Aire difference!



"Although the Midlands has come to associate Tropic Aire with long-lasting casual furnishings, it didn't start out that way. Duke and Judy Singleton founded Tropic Aire of Columbia in the 1970s with the goal of providing the people of Columbia with quality screen porches, awnings, and sunrooms. Not long after starting their business, the Singletons realized the need for quality outdoor furniture too, and so, Tropic Aire Patio Gallery was born. They began with just a few hand-selected pieces and from there grew the store's inventory to more than 5,000 items from over 25 of the world's top manufacturers."
Address: 1404 Charleston Hwy, West Columbia, South Carolina 29169
Phone: (803) 796-3237
Email: moc.eriaciport@eriaciport
Parking: Lot
State: SC
City: West Columbia
Street Number: 1404 Charleston Hwy
Zip Code: 29169
categories: deck & patio builder, furniture store, home decor


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 18:00
Friday: 10:00 - 18:00
Saturday: 10:00 - 18:00

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Reviews
Avoid unless you like bad customer service!!! First time ever writing a critical review, but Tropic Aire earned zero stars rating from us When the owner of the store hangs up on you because he didn’t want to deliver a few items back after: 1 Tropic Aire asked us to return items for them to inspect and fix because of manufacturing issues. 2 An employee who stated in front of two of us that they would fix and get the items back to us. Of course we assumed there would be no charge for this since you would think they would want stand behind the products they sell and keep a new customer happy. Nope: “That would cost us to much to deliver” the owner said. Our reply was he probably won’t be getting a great review from us. With that he hung up saying “I won’t be threatened”. Wow!!!! Apparently a bad review would be threatening!! In any event, we have already had two different people ask us where we got our furniture. We told them and needless to say, they will not be going to visit Tropic Aire.
Not helpful. No personality at all. We have brought a lot of furniture in the past from them but will not go back.
I have been a customer of Tropic Aire Patio since I moved here 13 years ago. I worked closely with Mary Beth Singleton to furnish my poolside deck. Her designs for my outdoor areas were creative, fun & made the most of the space with comfort, function & style. The fabrics she helped me select for the cushions & umbrellas were lovely & worked well with the couches & chaise lounges that we picked. Mary Beth is an absolute pleasure to work with! I also purchased my Christmas tree from Tropic Aire several years ago & have received excellent service for storage & set up each year.
I spent 5K with them for pool furniture. I paid in January 2021. They told me about 8 weeks until delivery. 9 weeks later it came!! But not everything.. I was told that one of my chairs fell off the truck and they would have another one to me in a week. A week and a half go by nothing. I called them and was told it was not re-ordered. Called me back that afternoon and suddenly they had one. Then told me I had to wait another 2 weeks because that’s when they would be in Chapin next... So I pay you 5K and have to wait 12 weeks? Poor customer service.. you lost my chair when you realized you had another one I should have been priority since my delivery was incomplete. They don’t seem to value clients here. Just another number to them. I would not recommend this place.
Friends of many years recommended this company to us. They purchased a Christmas tree from this company and were very pleased with the tree and the company's service. We also live in the Charleston area and it was well-worth the trip to Columbia to get a tree of our own at a great price and be able to tour the rest of the store without pressure. Duke and I believe Judy were incredibly helpful with our purchases, even loading our new tree in our vehicle for us. This is a really great company with lots I mean lots of good stuff to browse and buy. If you are in the Columbia SC area or surrounding cities, take the time to stop in and have a look-see. We are so glad we did!
Beautiful Christmas store. Huge selection.
My husband and I recently purchased some chairs for our patio from TropicAire. They offer a wide selection from which to choose with top quality furniture and accessories. Their customer service was top notch going above and beyond to help us with our final decision. In addition, Gwen was extremely knowledgeable and attentive to our needs. We couldn't be happier with our choice and would highly recommend TropicAire!!
The furniture at Tropic Aire is made to last. We have furniture that Duke sold my wifes grest grandfather in 1987. We were sitting on it this morning. High quality for sure.
My little girl Summer loves the commercial so we went by to meet them and every one was extremely friendly and courteous. We love them all. Thank you Mary Beth for your kindness! !!
Our family has been shopping at Santa's Closet since back in the 1980's. We love all their Christmas decorations and their beautiful Christmas trees. Carolyn Leitzsey Vaughn from High Point, N. C. and Jeannette Leitzsey Sanders from Abingdon, Va. "Merry Christmas" to all of the Singleton's Family and friends!!!
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