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Reviews, get directions and information for Tropical Smoothie Cafe

Tropical Smoothie Cafe

Description

Tropical Smoothie Cafe - eat better, feel better.



"Tropical Smoothie Cafe® was born on a beach™ and on that beach we learned a better way to live. We make eating better easy breezy with fresh, made-to-order smoothies, wraps, flatbreads and quesadillas that instantly boost your mood.Experience the good vibes of the tropics whether you’re ordering ahead in our app online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.*At participating locations.Come visit us at 5120 Nesconset Highway to join in on the fun or call us at 631 509-5800 to place an order now!"
Address: 5120 Nesconset Highway, Port Jefferson Station, New York 11776
Phone: (631) 509-5800
State: NY
City: Port Jefferson Station
Street Number: 5120 Nesconset Highway
Zip Code: 11776
categories: caterer, smoothie & juice bar, sandwich shop


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Reviews
I feel bad as the staff is always so pleasant, but I feel the owner/manager of this store should be ashamed. You have these poor workers understaffed during busy hours always. The last several times ordering I've waited upwards of 20 + minutes after placing an online order 30+ minutes in advance for the order, all the while these workers are being heckled by other impatient customers. This has caused inevitable confusion and disorganization with my last two orders being slightly incorrect or the supplements added like vitamins not being blended fully. Please franchise owner, stop doing this to your employees. It makes it a frustrating experience for both them and the customer.
We order through grub hub instead of delivering at work it was delivered to a home and the order was all wrong. When the person went directly to the Port Jeff store to bring to their attention , staff was laughing and making fun of the situaction instead of apologizing. They refused to correct the order and she was charged again , she called corporate direct to complain. They need to improve their customer service and staff needs to be corrected.
Ordered through uber eats. Got sandwiches. They didn't prepare them the way we ordered them the sticker says to keep stuff off the sandwich and was ignored, and the ranch is completely rotten. Literally rotten food. No thanks.
I come here everyday and wait at least 25 minutes for them to make a basic smoothie. Do not come here. They always get my order wrong even though I order from the app.
i am not happy whatsoever, i ordered thru uber a vegetarian hummus wrap yet it came with chicken? i’ve always gotten it and it’s been fine. it also came with a whole slice of cheese which is not it also. no one will answer the phone in the store and i need my money back please
Food and service are always great! If your in Port Jeff, this is the spot to stop by for smoothies or food. Even with the pandemic they have their process in place food is served in a safe environment and the place looks immaculately clean.
Not sure if they have an employee shortage but had the whole place waiting for food. Employee found it as joking manager. Understand it's is Management's poor planning, employees just trying to survive.
I went in there on my lunch break, ordered a drink and basically by the time I stepped aside to let the next person order- my drink was already being handed to me. The employee Matt at the location in port Jeff station is a role model employee let alone an amazing worker . He is fast and efficient! My smoothie tasted delicious I am very impressed !! GO MATT !
Such a pleasant experience! Sophia was so kind from the moment we walked in to the second we walked out. Will absolutely be coming again, my smoothie was done in less than 5 minutes :Dine in: YesOutdoor seating: NoTakeout: YesDelivery: YesCurbside pickup: Yes
This is a great place with plenty of vegan sandwiches, wraps, and salad. Usually you can ask them substitute meat in any salad with vegan meat and they’ll do it with exceptions to pre-made options. I always take Island Green smoothie there and ask them to remove sugar and to add matcha - healthiest and yummiest smoothie you can ever have! Order in advance before picking up to save your time from waiting in line
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