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Reviews, get directions and information for Tuscawilla Family Practice

Tuscawilla Family Practice
"AdventHealth Medical Group is a coalition of nearly 2,000 physicians, residents, fellows and faculty members. This comprehensive network spans 9 states - offering you an unparalleled continuum of care across the country. From primary care doctors to pediatricians and surgical specialists, we have physicians for every age and every stage of life. From the Rocky Mountains to the Florida Coast, AdventHealth Medical Group offers you consistent, collaborative and compassionate health care."
Address: Red Bug Lake rd, Winter Springs 32708
Phone: (407) 760-9222
State: FL
City: Winter Springs
Street Number: Red Bug Lake rd
Zip Code: 32708
categories: doctor


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Reviews
After me and my mother going to this doctors office for over 10 years, I have decided to not go back. The complete office staff has changed and it has went downhill since it turned to Advent health. Not only is the office tired and in dire need of updates, but they want to put me on medication‘s without even looking at recent bloodwork. Also, I am fed up with the billing. I am self-pay and every time I check out they tell me I am paid in full, but then two days later I get another bill that is emailed to me. They continuously email me and text me that I still owe money and I feel like I’m being strong-armed into paying more than I owe. The first time I paid it because it was only $16 but the last visit I went to last month, the same thing happened after I was assured at check out that I was paid in full. After multiple phone calls to the office and their billing , I have yet to get this straightened out. Nobody knows what the additional billing is for and the office manager never returned my phone calls. I am also tired of their questionnaire that you fill out prior to your visit and then you get asked another dozen questions when you get there… Do I feel loved? It’s none of their damn business. If I need a psychologist, I’ll hire one. I found a new doctor that is refreshingly great to work with and dumped advent health.
LOVE Lindsay! She is a great listener, and really smart! So thankful she is my go to medical person!
If you value your time....stay away from this place. Make an appointment. Wait 35 mins. & still have yet to be seen. Don't make appointments if you can't manage your time!
This office needs improvement went in for the appointment signed in front desk then asked 30minutes later if I was there for an appointment. Once called back the MA took my BP and said it was elevated never have issues with this last month normal. When asked to have ARNP take BP was ignored and not done instead sent same MA in to retake wow. The ARNP dismissed my input and rather than believe what I’m saying just dismissed my thoughts on things instead persisted that I do bloodwork and wanted to start me on BP meds. This is by far the worst Advent heath experience ever for me very disappointed.
Once my doctor of 15+ years retired the whole place went downhill. If you want to have a reliable staff and a doctor that actually cares about your well-being, stay clear of this busy office. They just don’t have the time for you.
I have been going to this office for 6 years and I feel like family when I walk in, the staff is always friendly and whenever I call with an emergency they always get me in there as soon as possible! Lindsey is awesome! she is the sweetest person I have met in a long time and my husband and kids really like her she makes them feel like she is their best friend, they feel like they can tell her anything without judgement. I will be moving out of state and I wish I could take them with me.
This office continues to prove that money outweighs the patient. I am now enduring my second incident with them being overly difficult on a simple process because they’re trying to find excuses to bill me. If you want an office that cares about you as a patient please go anywhere else.
Updated: I returned to this place and decided to give them a second shot, after a first bad experience where it felt like we were talking past one another. I got a different doctor this time, Dr. Johnson, who was absolutely incredible. He handled my problem that I'd been dealing with for a year and a half and I haven't felt better. I couldn't sleep. Like at all. I was getting 1-3 hours a night of sleep on most nights. He listened and helped me through everything I was dealing with. I couldn't be more thankful!
This had been my primary care doctor's office since I was16, now 44 years old and sadly I need to move on. Waiting an average of an hour to be seen consistently, then getting less than 10 rushed minutes with the doctor, with no apologies for my wasted time. Along with referreals not being entered correctly and me having to call again and again over the course of months to get things situated. Then this last visit with no apologies asked to go get more blood work since one needed test was forgotten to be order and another referal botched will be the last time I trust my care in this practices hands. I loved this practice, my family has grown up with this practice, but something has changed.
This used to be my doctor’s office last year, but I will never allow myself to be treated like this again. The doctors have too many appointments so they only end up talking to you for like 2-3 minutes, so there’s no point in seeing a doctor at all. Also, the receptionist – wow. She was so mean and rude, I was completed overwhelmed. I felt bad because of the receptionist, and then I felt run over after speaking with a doctor for all of three minutes after waiting for 20 minutes in the waiting room and another half hour in the exam room. For a quick, personal visit, go down the street to Walgreens, they have a really nice clinic with a very capable and sweet nurse practitioner.
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