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Reviews, get directions and information for Umpqua Bank

Umpqua Bank
"Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number."
Address: 224 Sw 152nd St, Burien 98166
Phone: (206) 243-6869
State: WA
City: Burien
Street Number: 224 Sw 152nd St
Zip Code: 98166
categories: bank


Opening Hours

Monday: 09:00 - 05:00
Tuesday: 09:00 - 05:00
Wednesday: 09:00 - 05:00
Thursday: 09:00 - 05:00
Friday: 09:00 - 06:00
Saturday: 09:00 - 01:00

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Reviews
Do NOT use this branch if you need to deal with the manager at all! She has been nothing but rude to me since I started going there and to my family. Now she is trying to block me from everything I am legally allowed to do and she is not allowed to do that I found out after calling the Umpqua Corporate Office. Luckily the corporate office was nice enough to work with me and tell me what rights I have. Their recommendation is to not go to this branch anymore. Otherwise they seem to be a great bank.
I have been using umpqua bank for several years now and it is extremely we'll run along with it's employees offering the highest quality service , most especially Lynda Iserno Katlin, miki and every other person who I failed to mention. I must admit that I can be a difficult customer at times,yet Umpqua employees always treat me with a kindness and graciousness unbecoming. I will continue to do business at Umpqua 152nd street, Burien, long-yerm
I love my bank, The nicest employees in the banking business. I enjoy going to The Burien branch, very pleasent
Came in here to get change for a $100 bill about a month ago. Place was empty with two tellers and a manager on staff. Plenty of means and opportunity to help out with my needs available. I was told since I didnt have an account I couldnt get change from this bank. Bank of America next door, was busy with a full line queue and the tellers there gave me the change I needed. Umpqua's lack of desire to serve will be a deciding factor should I decide to obtain a bank account in the future.
I have been a customer of this branch for over 20 years. This is the best banking experience I have had since I left the East Coast. They are always friendly and the service is personal.
Best bank staff in the world, I wish they were located near where I live! They welcome customers by name, and their service is courteous, professional and efficient.
linda and her staff are great , when my I D was stolen linda noticed all the activity on my accts. and called me and stopped everything changed my accts and saved my rear
Was a WaMu, then Sterling Savings, now Umpquah. Still a friendly place with plenty of parking.
Mikki is awesome.
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