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Reviews, get directions and information for US Post Office

US Post Office
"Visit your local Post Office™ at 5181 W Mountain St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 1785 E Park Place Blvd Ste 201, Stone Mountain (Géorgie) 30087
Phone: (800) 275-8777
State: GA
City: Stone Mountain
Street Number: 1785 E Park Place Blvd Ste 201
Zip Code: 30087
categories: post office


Opening Hours

Monday: 08:30 - 17:00
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00
Saturday: 09:00 - 13:00

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Reviews
After waiting 2 days of my package being out for delivery and rerouted back to the warehouse I finally received my package. When I opened my mailbox I noticed the package was stuff into the mailbox to the point it took me 2-3 minutes to pry it out! The package was too big to be stuffed in my small mailbox yet, the carrier handled my mail poorly and should've placed it one of the larger mail boxes for bigger packages. Do better!!!
I have never had so many issues with a post office. Just do your job. The carelessness of people is just getting scary. You can't depend on pickups, deliveries, or decent customer service. I run a small business from home and I am ready to move just to avoid this post office! My goodness!
My packages are always "delivered to my mailbox" but are always missing. Somehow Amazon and UPS deliver my packages to my door with no problem but not USPS. My latest missing package was "put in my mailbox". I'm the only one with a key so please tell me where it is??? These people lack integrity. I'm going to hold my mail at the post office. Maybe if enough of us do that, they'll be so overwhelmed they'll start holding their drivers/staff accountable for taking our stuff. It's hard out here, I get it, but taking our things will only bring you bad karma! It will most definitely come back! Update: After calling USPS and communicating with the office directly, magically, 3 weeks after initial expected delivery date, my package was in my mailbox. Sooooo where was my "delivered" package FOR THE LAST 3 WEEKS?!?!
. My mail delivery service is horrible I can expect the mail truck to arrive between 7:00pm thru 9:35pm. The management of the post office at fault and the Post master General does not care about the citizens of this area. A negative - 5 would be a good rating.
THEEEEE WORST HELLISH USPS location ever! Deliveries of packages won't happen. Certified, or not! They make up their own rules about how to process and conduct services. Supervisor there is greatly and gravely disgustingly rude, and condescending FOR NO GOOD REASON AT ALLLLLL. I feel helpless that my address is assigned to this effed up location, and there's NOTHING I can do about it but move! I have no problems with Amazon, Fed Ex, UPS delivery staff or the tracking of deliveries no matter where I've lived. But THIS USPS location is beyond TERRIBLE,and faithfully triggers anxiety in me. It's sad because it's predominantly Black workers in there and I love to support Black businesses, etc. But not this God-forsaken location!!!!
If I can give this post office negative 5 stars I will. They are slow on purpose I waited for and hr with only 3 people in front of me. Also if you don't check your mail everyday or every other day the mail worker will put your mailbox as vacant which is crazy....there is no law for the post office to return your mail if your box hasn't been checked.
They lost my package. Wait time in line is 30 mins and that's just if there's 2 people ahead of you. Sometimes you can ever hear them laughing and having a fun time in the back. We as people deserve better
The worst post office EVER!!! Look out for the cashiers whose names are Diane and Day. Those two women are so miserable that they come to work everyday with their nasty disgraceful attitudes and faces to match! It’s definitely time for a new staff. No one should have to go to the post office or anywhere and have to put up with this. To HR just in case you didn’t know what you hired, the attitude affects business. As you can clearly see from these reviews. DO SOMETHING!
After reading all the comments I was like what however they have a great customer service inside.However the delivery person didn’t try to knock my door he/ she just put a sticker and left
Absolutely HATE coming to this Post Office when the older lady with the grey hair is at the counter. I honestly avoid her if possible. Customer service is nothing short of horrible, always an ATTITUDE, packages are turned away because she feels like it. Granted PO workers are generally not the best, but she takes the cake. You would swear she’s the owner. I really hope that she’s paid well, which I doubt. Just downright MISERABLE. God forbid she gets fired, her life may be in shambles just by the way she acts. All the other employees are welcoming and courteous EXCEPT HER. And yes, before you ask, she’s a supervisor you can always tell. No thank you, I prefer to avoid her before I say the wrong things. Off to another location to spend my $.
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