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USPS
"Visit your local Post Office™ at 215 E Jackson St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 1890 N Ridge Rd, Painesville 44077
Phone: (800) 275-8777
State: OH
City: Painesville
Street Number: 1890 N Ridge Rd
Zip Code: 44077-4816
categories: post office


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Reviews
Package says delivered but was never delivered to my mailbox. Recived package 1 of 2 but number 2 wasn't delivered to me. Post office says it was delivered to a different address. But since I didn't have insurance it's not there problem. Even though it was thier mistake and they owned it. These mail men/women honestly don't care. They could mark as delivered and take your package for themselves.
The driver left my package at the wrong door, it's clear that he she can't see Numbers or read direction, please correct this problem. Thank you
We’ve scheduled pickups and twice now they haven’t fulfilled the pickup request.
I've shipped over 300 packages from this location. Not one issue. Also the staff is always helpful when I have questions.
I spoke with a very rude person in the phone because I wanted to change my address and she said can you call back tomorrow I’m busy and hung up on me!
Mail lady references to deliver my mail contacted the post master to resolve the issue and got hung up on.
*** UPDATED REVIEW *** I've been waiting on a package shipped via USPS... check out what Painesville did by the way, I am in Painesville Twp so Painesville is my post office. The package came from the Mentor Post office to the Painesville Post office with my address on it and Painesville sent it back to Mentor. Gotta love the incompetence. Scan History Aug 18 3:37 pm Arrived at USPS Facility MENTOR,OH 44060 Aug 18 10:10 am Arrived at USPS Facility PAINESVILLE,OH 44077 Aug 18 7:44 am Arrived at Post Office MENTOR,OH 44060 Aug 18 5:21 am Departed USPS Regional Facility CLEVELAND OH DISTRIBUTION CENTE We've had bad experiences at this location before when trying to get Passports. We waited in the lobby for an hour - we had an appointment. Finally a supervisor came out and said that person called off sick. She should've told us an hour earlier. Now, I just received a text from USPS saying attempted delivery but no access to delivery location at 8:27pm. I've been here all day so that's a lie. Classic for the Painesville post office. Virtually useless.
Ali is the best postal worker ever. She just walked through three feet of snow to deliver my mail. The "man" yesterday walked right down the street. She is more a man than he is...And she is always cheerful and smiling when she delivers my mail. Most of them are good here, but there is one guy that is useless that does the neighborhood, should be fired. Did not even try to deliver a certified letter even though door was open, saw him just walk by.
Staff was friendly and helpful. Not sure why there are so many negative reviews. Serivce was quick and efficient. I would use this post office again.
Painesville Post Office has changed their hours to allow you access to your P.O. Box. The signs says it closes 7p and will reopen at 6am. It was 7:30am and the doors still had not been unlocked. The postmaster answered the phone and said she would open the door. Instead, she and another co-worker walked right passed the doors and never came to unlock the doors. Very poor customer service! It’s so sad to see this office continue to go down hill.
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