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  2. Johnstown Post Office

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USPS
"Visit your local Post Office™ at 5874 Merle Hay Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers walk-in passport services."
Address: 25 Putnam Pike, Johnston (Rhode Island) 02919
Phone: (800) 275-8777
State: RI
City: Johnston
Street Number: 25 Putnam Pike
Zip Code: 02919-2029
categories: post office



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Reviews
It's always a great visit. The ladies there have gotten to know who I am and they always have my mail in hand so I can just do a fast walk thru right back out thevm door and on my merry way. Thanks for being so nice every time I stop in.
Shannon was helpful, courteous, fast and efficient. Was able to apply for a passport in a jiffy.
Far and above the lowest service post office I've lived near in the last 20 years. Perhaps, they should have an automated package shipping station like those that have been available in most post offices for the last 10 years. If not, please don't lock your door a few minutes before close. And, please don't offer porch pick up, fail to pick up the package and then send me a confirmation that my package was picked up. And, when I weigh the package, calculate postage on your website, and put the appropriate number of stamps and drop off at a drop box most people work when you are open, please don't return it stating that it's $0.02 short on postage. The worst. By a lot.
Online store hours state closes at 5pm. Arrived at 4:50pm but the store hours on the door states closes at 4:30pm. Very inconvenient.
I've been using this post office for years, and they offer fast friendly service. I've never had a problem or lost package.
Just dropped off two packages. Two people working behind the counter. Both employees were chatting/laughing with a customer talking about her boyfriend. One of the employees waved me forward. She processed my packages while still interacting with the customer of the other employee, said "$9.90", slid the receipt towards me and said "tracking number and survey. Have a good day" without even bothering to l look at me. Basic function accomplished but lousy customer service from "Emily". I almost asked if I was inconveniencing her with my business. Very disappointed.
Honestly a very weird experience. They were closing while we were in the office and starting shutting the door on us. I understand you were closing but could have handled the situation differently. I don’t appreciate just having the door closed on us. I’m from out of town and all they said was “I’m locking the door”. Communication is key and maybe you should communicate before locking the door on your customers.
We constantly have our mail/packages delivered to other neighbors, sometimes not even on the same street. Today, they supposedly delivered a package at 12:42. Sure isn’t on our porch where they said it would be, or anywhere else around the house/mailbox. Getting so frustrated, as I have complained multiple times. I would like to resolve it, but they are only open for 2 hours on a Saturday, and they are closed by the time I get off work during the week. By the time the package was “delivered,” the office was already closed, with no voicemail set up on their phone. I am so frustrated. It does not take much to read the address on the package.
I talk to a woman, Shannon on the phone about missing mail, that the carrier had LOST. And instead of helping me understand what was going on, she was SO RUDE! to talk to a customer like that I was shocked. Should never have a employer talk to customers like that when they deal with people everyday. GET NICER PEOPLE
Went one day, friendly people so we thought... Told us the person we needed was off but to stop in the next day. Stopped in the next day to be told its appointment only and booked out 2 weeks.
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