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USPS
"Visit your local Post Office™ at 3675 Warrensville Center Rd! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 16400 Chagrin Blvd, Shaker Heights 44120
Phone: (800) 275-8777
State: OH
City: Shaker Heights
Street Number: 16400 Chagrin Blvd
Zip Code: 44120-3714
categories: local business


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Reviews
This Post Office Branch is fairly ok when they're fully staff, it's fine. If not, it's another story. Great customer service starts with the management and those who came to work to work with a reasonable attitude, knowing you're working with the public
The one here on Warrensville ctr Rd, is ok.. they definitely need to hire more people.. Miss Nicki is always stressed out and by herself. They haven't been able to put out their stock like they use too
Amazing quality of service Jake, who works for Freedom 2 Go, is a dependable, kind, and above all else safe driver. I have worked with him on several occasions, and each time I do, I come away impressed.
I can't never get my packages Hand delivered to me And they have poor service at the Post Office
I was awaiting my order home all day in my living room and I live on the main road with no notable issues. I got an update saying that deliver was “attempted“ and with no guidance on what the issue was they could not deliver it and it will arrive tomorrow? Nobody came to my drive, nobody “attempted” to deliver anything. I will go out of my way and pay extra from now on to assure USPS does not deliver my packages. There is an issue with every order I have
The employees at this location are ALWAYS friendly and helpful. There have been times where they were understaffed and overwhelmed. They continually thank waiting customers for their patience and give their time to each customer. Everyone is knowledgeable, and they suggest better options to save you money. They’re just really great every time I go in.
I have been waiting for my daughter Valentine’s gift. hadn’t received it so I decided to track it, it has been sitting at the post office waiting for me to pick up it . Why I’m still not sure when I called I was told oh no waiting to pick up mean waiting on the mail carrier you will have it tomorrow. Tomorrow came and package. I wake up to a text that say if package not picked up by such such date it will be sent back. I never received a notices, and why I’m really confuse why aren’t they delivering it. And they close when I get off. It was my daughter’s Valentines gift now I have nothing for them. And I order from this company all the time never had to pick it before.
This office constantly says they delivered packages & mail when that’s not true. The carriers are negligent & either deliver to incorrect addresses or steal your packages/ mail. When I first started getting mail delivered out of this location the carrier did it with care & I got all my mail. Now whoever is delivering just don’t seem to care. This office needs a whole new staff or to be retrained.
We consistently get mail delivered to our house for the people one street over. I have had paychecks dropped in nearby empty lots. Had a package delivered to the wrong address and was told it was “lost”, only to have the person to whom it was delivered finally bring it to my house A MONTH LATER. We now have all packages sent to my husband’s work address.
Went to post office to pick up packages for my daughter. She authorized me as a representative online to pick each up, mearly needed to show proper I'd. When I asked for them was told I needed the orange slips signed by my daughter in order to get them. When I explained this same thing was done online was told didn't make a difference.. still needed orange slips. If this is true, which I don't believe it is, then the postal service needs to get there stuff together, as online authorization would be worthless. I believe it was just what the clerk believed was true. If that's the case there is a definite need for additional training in branch
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