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Reviews, get directions and information for UW-W University Health & Counseling Services

UW-W University Health & Counseling Services

About

University Health and Counseling Services at UW-Whitewater serves the campus community by specializing in the unique wellness needs of college students.

Mission

To provide high quality physical and mental health services that address the unique needs of college students.

UWW students, call 262-472-1300 if you need a health or counseling appointment.

In the case of a mental health crisis when the counseling service is closed call 800-365-1587 for the 24 hour Crisis Line.
The National Suicide Prevention Lifeline is 800-273-TALK (8255) .

For assistance following a sexual assault, call the UWW Sexual Assault Survivor Assistance team at 262-472-1060 or visit their website at http://www.uww.edu/sasa/, 24 hours per day for support, information/referral and advocacy.

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For medical services when UHCS is closed:
Open 24 hours
- Fort Atkinson Memorial Health Services Emergency Department 920-568-5330

Open Monday - Friday 5-9 p.m. and Saturday 9 a.m.-5 p.m.
- Mercy Whitewater Urgent Care 262-473-0400

Open M-F 5-11 PM, Weekends Noon-11 PM
- Fort Health Urgent Care 920-568-5330

In case of a medical emergency call 911 immediately

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Visit the following link for great ideas about physically active things to do for fun on and off campus:
http://www.uww.edu/uhcs/az/exerciseyouroptions.html

Want to make a comment on your recent visit to UHCS?
http://www.uww.edu/uhcs/forms/feedback.html

Got a Question? Ask UHCS anonymously any time at http://www.uww.edu/uhcs/wellness/ask.html
Ask UHCS provides general physical and mental health information by posting the answer on our web site.


Address: 710 W Starin Rd, Whitewater 53190
Phone: (262) 472-1300
Email: ude.wwu@ssenllew
Parking: Lot
State: WI
City: Whitewater
Street Number: 710 W Starin Rd
Zip Code: 53190
categories: education, product/service, doctor


Opening Hours

Monday: 08:00 - 16:30
Tuesday: 08:00 - 16:30
Wednesday: 08:00 - 16:30
Thursday: 08:00 - 16:30
Friday: 08:00 - 16:30

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Reviews
I can honestly not stand Ambrose Health Center UHCS. Since 2014-2015, I've been denied service 5 of the 6 times I've gone, or called, there without an appointment. The most recent of which being Monday, Feb 22nd. The only time I was admitted was when I was so sick, I should've gone to the emergency room right away instead... And I ended up going there anyways because they couldn't provide any of the services I needed at Ambrose. Why don't I schedule an appointment? Two reasons, I don't have the future-telling ability to tell when I'm going to get sick, and the earliest I can ever schedule one if I get sick late the previous week, or over the weekend, is the next Friday. Something about waiting an extra 4 days just to be seen is a crime. Especially when they claim on their site: "I am always able to get an appointment in a timely manner... I choose UHCS over any other place every time." - UW-W student or "Minor illnesses or injuries are offered an appointment within 3 days. Same-day appointments may be available." - NEVER been the case when I have visited their appointments page. Not to mention, I'm fairly busy most days of the week with, you know, what I'm going here for, SCHOOL. When I only have one day a week where I am available to see someone, I shouldn't have to suffer and miss 2+ classes just because I got sick too late to schedule out that far in advance, or suffer for most of or a whole week. Let alone my only other option, be forced to drive to an off-campus urgent care only open from 5-9pm on weekdays, or if I make the mistake of getting sicker throughout the day after 9pm or a weekend, I guess I'm driving my happy little self: 30 minutes to Edgerton, 35 minutes to Janesville, or over 35 minutes to Lake Geneva for the only 24-hr urgent cares nearby. And sure, if it's bad enough, I've covered the cost of going to urgent care, but some times I haven't. Why? Because either I can't go because hours are impossible to meet. Or I can't physically drive there because I'm too dizzy to move. But I'm not gonna call an ambulance to bust down my dorm room door just because I'm dizzy, have a migraine, and threw up a few times. So moral of this story is: better hope you don't get sick on campus all school year... Or if you do, either have ESP and schedule an appointment a week in advance, or don't be sick any less than 2 weeks for exams. 1 week to get an appointment, and another week to actually get meds and start improving health. Oh, and don't even bother trying to call for over-the-phone medical advice, you won't get any because apparently their physicians and nurse practitioners are "too busy" to take 5 seconds out of their 6 1/2 - 7 hour workdays to answer a simple question. I can confidently say I will be taking my chances driving somewhere else when I'm completely unable to see or focus clearly, than even ATTEMPTING to go to UHCS/Ambrose again. It's a waste of time and resources that I could be using to try and get elsewhere that will actually help me.
Everyone working at UCHS is incredibly kind and warm. I've had to go a few times during the year, and each time I've been seen without a hassle. Every appointment was quick and painless, and I was treated with a lot of respect. I was even given a "get well soon" care package on the way out. This is honestly one of the the best parts of being a student at UW-W.
Super weird experience with a counselor telling me I should seriously reconsider getting pregnant again with my husband. LGBT posters in her office - not neutral like a counseling space should be. She barely had availability and I had to wait a month between appointments. Office staff was cranky and disgruntled. It's a no from me
This place is very hit or miss. If you have anything worse then strep they usually cannot do anything for you. They have also told me I was healthy several times and then I go to a real doctor and it turns out I was actually sick. The reason they still get 4 stars from me is that they offer free STD testing and have great free counseling services. I would not recommend going there with any illness.
Im so glad they offer these services for students, they really care about the student population unlike other clinics in the area! Very nice nurses and PAs.
This place has horrible service. I called to schedule an appointment but the person who works at the front desk ended the call two times in the middle of a conversation. If you know a girl named Ann who works there do not hire her for a position similar to this one in the future.
Very good service, they actually care a lot more than any of the surrounding clinics. If youre a student here I would recommend coming here rather than anywhere else.
Don't expect to get an appointment quickly. You are better off going to a walk-in if you want to be see before a 3 day period..
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