V Spa Charlotte

Amazing set up and experience. This was unimaginable for me. The experience guys was out of this world. Please support them. The private dinner that my wife set up was, I can't say it enough, amazing. Thank you guys for your professionalism and experience!!!! Please support them.

Service was amazing. Shakira the Owner and her entire team were amazing and so professional. If you are EVER in the area please, please check them out. Self care is so important for our mental and the environment of the place definitely provides that! I can NOT wait to come back!

Booked a appointment at Vspa and than went online and cancelled due to a family emergency. On the day of service I was called and was told I missed the appointment I informed them I went online and cancelled. When I looked at my bank statement I was charged $288. Side note I never authorized the use of my credit card I went there prior and the kept my card and use it without my consent When I informed the owner about this error she was very nasty and rude and stated she would think about giving me my monies back which never occurred. Also I must state when I called she was having several conversations while on the telephone booking me. I was very surprise because my first experience was great with this company. If you use this company make sure they do not keep your card info on file unless you authorized it.

Myself and two friends made an appointment with V-Spa. We had previously gone to the Huntersville location a few years prior and had a great experience. Today upon arrival as I walked in there was no one to greet you at the door. There were a bunch of shoes by the front door, I was unsure if I were to leave my shoes or not, nothing was posted. I decided to take off my shoes. I walk around to find my 2 friends they were sitting in a waiting area. The owner walks through the room we were in and says rudely “oh get your shoes off the white rugs.” We all looks at each confused because 1. That was rude 2. No one said to take off shoes. My friend then request for slippers or socks because she did not feel comfortable walking around in her bare feet. The owner said she did not have either and said it was ok just to walk around barefoot which she said with a nasty tone. My friend expressed that she would leave and the owner called her ghetto and did not want her in her business any longer. There were other customers there who also heard the interaction. I really love to support women owned businesses, small businesses and black owned businesses. This did not show the quality that I would expect from a small women of color business.

I went to this establishment today with two of my friends. When we entered a young lady told two of us to sit in a room and didn’t advise that we needed to take our shoes off. We sat as we waited for our additional friend to enter the room and to get direction on what we needed to do. While waiting, the owner comes walking into the room and states for us to get our shoes off the white rug. We weren’t told prior, that shows couldn’t be worn in this room. My friend stated that she didn’t have socks on and didn’t want to walk barefoot in the place. The owner was unprofessional in her response and called my friend “ghetto.” She also kicked her out of the establishment and as she was walking out, slammed the door and yelled ghetto. The owner while talking to someone else was using profanity about the situation. It was a very unpleasant and unprofessional experience.

DO NOT GIVE THEM YOUR CARD NUMBER!! You will book an appointment and not receive services. My sister, mom, and I showed up for a 6pm appointment and was greeted by a LOCKED GATE. I called them and they answered and said that they would be outside to let us in. I hung up and waited for AN HOUR. While calling multiple times and was sent to voicemail. The person who answered the first time never answered again. Not only are we not receiving services, but now financial information has been compromised. Reporting to the BBB immediately. Do not trust this business!!!!!

This beautiful establishment offers you a safe place to be vulnerable, connected, and natural healing. Offers so many qualities of divine feminine energy and balance. 5-stars to all staff members who made me feel loved, seen, and welcomed - THANK YOU! I want to personally thank the V Guru, Shakira, for making me feel extra special and holding my hand through the process. Just know you're changing lives and making a positive impact. You're living in God's purpose and healing all of us. Can't thank you enough!!

I had the most exhilarating experience today a Vspa. This was my first Brazilian wax, rejuvenation, and a steam. I was nervous and didn’t know what to expect but I will tell I had the best experience. The energy was everything at Vspa. Shakira’s warm welcome, big smile, and high energy made me feel comfortable from the time walked inside….Vspa is very clean and beautifully set up. This was my first experience but not my last. I’m definitely coming back.

Today was very first V-steam. They made me feel sooo comfortable. The music, the lighting, the well decorated room were amazing. I felt like I was in a palace. The herbs they used worked perfectly. I will definitely come back !

I went in for one service and my tech didn’t ask questions to make sure I was getting the one that was necessary for me and my needs. I came under the impression that I would get the same customer service my sister received. I was a bit disappointed. I had to ask the technician her name. She was sure to up sale at the end of the service though. My suggestion if you want clients to come back make sure the techs give good service from the beginning to the end.