Reviews
VALLEY PRESBYTERIAN HOSPITAL opened in 1958 with 63 beds. Today the complex has grown into a 350 beds medical center. The public areas are inviting and beautifully maintained. Security is tight. Just like at the airport, expect to spend 15 minutes or so. You are required to provide a reason for your visit, empty your pockets, have your purse inspected, and be magnetically scanned. You then visit a concierge desk, a few steps away, and provide identification. If there is a line there is a delay. A sticker is printed showing the location you are visiting, to be applied to your clothing. My wife and I visited a friend. Her single patient room is modern with a large, attached bathroom and shower. The room included: patient care items, a chart indicating the patient's name, the on duty nursing staff, her hospitalist, TV, comfortable guest chairs, telephone, and a view of the San Fernando Valley. The staff who entered her room, while we were there, were efficient and showed courtesy. There is a well stocked gift shop and cafeteria. Free or flat rate 8.00 valet parking. Of course everything is wheelchair accessible.
Went to emergency room 9 days post car accident, that wasn't my fault. The pain is so bad and I feel my condition is worse because I'm having more debilitating symptoms. I was out of pain meds and waiting to see pain doctor. Inspite the hospital knowing my history of RA, Fibromyalgia, and everything else, they told me they do not give narcotics. They gave me a muscle relaxant and sent me on my way. I cried all the way home. I couldn't believe that! I'm filing a complaint.
Although I had my daughter in this hospital and grateful everything went well, I must say the service and staff need way more training in the labor/ delivery dept. nurses can not give a direct answer for the death of me . They missed my wife’s vein and filled her whole arm with IV. It swoll up like a balloon. When I asked is that normal or does it need to be moved elsewhere, I was told ‘ I mean if you want I can have it moved to the other arm’. It’s not about what I want it’s about what is medically necessary. They ran back and forth until the fourth nurse came in a finally was able to put in the IV properly. Small requests go unrecognized like a blanket since our room was set to 65 degrees the whole time. Things we were told in the tour were nothing like the experience we had.
Been here 4 hours and they have only taken 3 people back in the emergency room. You see food and coffee delivery constantly going in but zero patient care and the emergency room is full. It’s like everyone that works here has been on break for 4 hours while patients suffer in pain and not a care in the world when you address the situation to them.
This hospital is so under rated. Yes unfortunately they get a lot of drug addicts but when I was shot I was taken to a highly rated hospital and the discharged me with sepsis. The same night I was brought into valley Presbyterian and the doctors and nurses literally saved my life where the nice hospital discharged me to die. Thank you valley pres for saving me and getting me home to my babies
I have literally nothing else to say in this review except that the staff is so effin' nice. There are signs everywhere to help you navigate, but even so the majority of staff is available to help you find your way--in most cases I was escorted or escort was offered without me needing to ask. I witnessed staff who only needed to interact with other patients for mere moments engage with genuine kindness on a level that it was like witnessing friends interact. Like there wasn't a signal abrasive or even dull staff member in my presence during the handful of hours I was there, and that mitigated any anxiety I would have otherwise experienced. Of course I can't speak on what employment's like there since I'm not an employee, but no one seemed overly stressed and it seemed that, for the most part, the staff has the space to give relaxed, genuine care. And that's something that's becoming more and more rare in my experience.
Its a great hospital, last year when i had my first baby here..all the staff nurses were really nice to me..but the guy who gave me my epidural was a real @$$. He looked middle eastern or something like that..i didnt really want to look at him..i just wish i could of gotten his damn name. This pos treated me like real trash. Ill never forget that. I hope next time this happens to me again..I wont stay quiet this time! I just think if you are being treated like trash..do not stay quiet! I just refer to him as pos and i hope this garbage gets fired one day.
I don’t know why this hospital might’ve received anything led than 5 stars. I was admitted for 3 days for a variety of tests. The experience was without incident and very pleasant. The nurses and doctors were great. One might’ve been having a rough day, but wewe all do and that’s no reason to fault a facility. Thank you so much!!!
Emergency room is the night mate they don’t take the patients seriously. They never call the patient we waiting more than 6hour still not enter to met the doctor. They like to chart the insurance with horrible services z
I had back surgery on 4/6/23. I was treated so well by all the staff from pre op until the minute I left. I never had to wait after pushing the call button. The staff were very kind and attentive. The physical therapy was amazing. I believe mental health has a lot to do with healing and I strongly believe that I am doing as well as I am, because of the amazing staff and treatment I received.
